Track all global carriers. Global package tracking with Parcel Monitor!

Global Package Tracking Using Parcel Monitor

You can easily find your way around the Parcel Monitor site. Just give it a try now, and let us monitor your other packages in the future! There are so many reasons why you should use Parcel Monitor's parcel tracking tool. You can track multiple retailers (Taobao, Shopee, Amazon, eBay, SHEIN, ASOS, Lazada & Zalora) in one place and get email alerts too!

You can also opt in for the regular emails of your package so as not to visit the site again and again. Parcel Monitor offers you all the tracking updates within an eye blink, to your mailbox; no need to waste your time surfing different websites.

Not an English Speaker? Do not worry; Parcel Monitor tool supports more than 30 languages for package tracking including Deutsch, Italiano, Bahasa Melayu, Français, Español, Svenska and many more so that the website can easily be handled by customers coming from different backgrounds.

What is a global parcel tracking number?

A parcel tracking number or tracking code is a unique set of numbers assigned to your packages upon shipping. A global package tracking number helps you to track and trace your package throughout the entire delivery journey. Tracking numbers can be applicable for either international or domestic packages depending on the shipping destination.  

If you are the sender, the postal officer will issue you a tracking number. If you ordered an item online, the tracking number (shipment ID) will be updated on your order confirmation. The seller will also send across an email updating you on your order’s shipment, where you can then find your tracking number.

Where can I find my parcel tracking number?

After you purchase anything online, the seller will send you an order confirmation mail along with your tracking number (shipment ID) and they also update an order shipment after your order is dispatched. An email will show a tracking number.  

It is important to always track your orders, there are different websites where you can do exactly that, one of the fastest ones being Parcel Monitor. If someone is sending you a package and you would like to track the package on its way, receive the global tracking number from the sender as well.

Why can’t I track my global package? There is no status update.

There are several reasons that prevent you from tracking your parcel globally:

• Your order had just been shipped so the tracking information is not yet available. Please allow 1-3 days for the order to be shipped before you start to track your order
• You entered the order number instead of the global tracking number (or shipment ID)
• You typed the international tracking number incorrectly

Sometimes, if the delivery or the tracking system is delayed, you might not get updates on your package or you will see it is in transit for several days. Please be patient! However, if the status on our global package tracking service says that the package has passed the expected delivery date, please reach out to the e-commerce store you ordered from.

Why am I not seeing any updates on my international parcel tracking status?

It can indeed be frustrating when you keep checking the status of your international parcel and the progress state remains unchanged. We think there can be a few reasons for this absence of knowledge. Many times entering a new country, parcels go into customs and tracking updates stop until it is released. In some instances, tracking information could temporarily become unavailable as the parcel moves from one country to another. The scenarios are worse when the carrier through which your parcel is shipped provides very little in terms of tracking or if an item changes hands between carriers.

Same is the case with technical glitches, which interrupts flow tracking information. The key issue may also be that of the tracking label: if it gets damaged or rather, illegible while on its journey - updates might not reflect accurately.

If you are feeling worried about a delay in updates, contacting the shipping carrier directly is often all it takes to shed light on things. After all, they are better placed at doing so and can provide you with the latest status of your parcel along with an educated guess about it's time to reach.

What should I do if my package is stuck in international customs?

In case you have reasons to think that your parcel may be trapped in customs, you can try out several things.

1. Contact the online retail store that you bought from. In case of any incident with your package, the courier will automatically tell your supplier.
2. Get in touch with the courier delivering your package This is only if you know for a fact that it has been stuck in customs. The courier will assist you in determining the issue for you and advising what to do next to speed up the process.

Once you figure out as to what is the reason your parcel is stuck in customs, you can resolve it by following the below steps:

• In case of incomplete documentation, then you can work together with the online retail store and courier to get the missing information.
• If there are outstanding taxes, your mailbox items will be released once you pay them.
• If your goods are prohibited, or restricted from the country you are shipping to, there is nothing you can do about it unfortunately as customs will discard your parcel.

How long will my international package take to arrive?

International delivery times when sending parcels - can differ a lot depending on the country, schedules of local postal services, customs clearance and operation of control over parcels. Here’s an overview of the average delivery times in leading e-commerce destinations like US, UK, Germany and Canada:

United States: Deliveries in the United States might take between 7 - 14 days. These parcels are often processed by the USPS, and while tracking can get a bit convoluted with carrier changes post-border, Parcel Monitor is able to consolidate tracking information from multiple carriers and details of each update or status.

United Kingdom: Orders from Europe take 3 to 7 days to arrive in the United Kingdom and 5-14 days from other continents. For a more precise estimate, it's best to check with the carrier or the shipping service provider directly as they can often provide estimated delivery dates based on the shipping method and destination.

Germany: For Germany, we can expect roughly 2-8 days for parcels that are sent from countries within Europe, and shipments from other continents expect to arrive between 5 to 20 days. Like in other major markets, international package tracking tools are crucial for monitoring parcels throughout their journey.

Canada: For international parcels entering Canada, delivery times can range from 7 to 14 business days, but one should take factors such as customs clearance and the efficiency of carriers like Canada Post into consideration. This is compared to domestic parcels that are processed in 2-9 business days, depending on their level of service (and likely some automation), with faster services typically available in urban centres.

Most online retailers will specify a common delivery window that you can find on their website (in the shipping, delivery section, or FAQ page). Should your package not arrive in the given time frame, notify both the carrier and the seller directly.

How can I claim a refund for packages that I did not receive?

When a package you've purchased fails to arrive, you can often seek a refund by following a structured process with the payment authority or platform where the transaction occurred, such as eBay, AliExpress, or PayPal. Here’s a general guide on how to proceed:

• Contact the Seller or E-Commerce Store: Begin by contacting the seller via one of the communication tools (email, chatbox, etc.) on their platform. Let the support know about this and demand a refund or whatever resolution you would like. Problems are often auto resolved at this step.
• Resolution or Dispute Center: If the contact with the seller does not lead to your benefit, you can file a claim in the Resolution Center on respective platforms. This is a buyer-only section, where buyers can lodge claims that the items they bought never arrived, or were not as described.
  • eBay: Go to the Resolution Centre and click on "I haven't received it yet" (item) eBay will take you through this automatically.
  • AliExpress: Use the Dispute Center to open a dispute after your purchase protection time has ended. You will need to provide evidence that the item didn’t arrive, and AliExpress will mediate the dispute.
• Support Your Claim: Finally, have documentation or evidence to prove your case before a hearing officer on the day that you file. Some examples: screenshots of the purchase or transaction, email notifications showing estimated date of delivery.

What does it mean if my package is still “in transit”?

An “in transit” status means the package has stopped moving for too long so no new updates were received on the tracking system. It also means that the courier company has received the package, and your order is on its way to you. That package stays in transit until the driver or postman delivers it. A package in transit is one that has stopped moving to its end destination This is an example where your package might have got held up in courier company depots or customs.

Why is my package still stuck in transit?

There are many reasons why your shipment is still stuck in transit, according to Parcel Monitor’s universal parcel tracking. It is not uncommon that parcels are stuck in transit longer than expected. Parcels sent during COVID-19 outbreak were expected to experience a delay in delivery due to the overwhelming volume of packages.

The e-commerce boom contributed to the spike in e-commerce parcel volume as the number of consumer shopping online surged. When a parcel is stuck in transit, it generally means that the package is not moving forward to its destination country and is stuck with the carrier or customs.
Here are some of the most common reasons:

1. Incorrect or incomplete address: This is the most common cause of non-delivery shipments. Please ensure that when you place your order, your address includes all the necessary information for shipping. In case you realize that your order information for your packages is wrong or missing, please contact the courier company to correct it in time.


2. Adverse weather or traffic conditions: During busy peak seasons such as holidays, or during extreme weather conditions like heavy snowfall, it will take longer to get your parcel delivered to its destination.


3. Customs clearance: Usually, orders moving within the US, EU, and AU countries will not need special documents, unless the package is on the list of special or prohibited items. However, if the order moves outside of the above countries, it will take time for the customs declaration . If your global packages do not have the required documentation, it will still be stuck in transit.


4. Lost package: This is the worst case scenario for many, but if your parcel is lost, you would have to start a claim procedure and get a refund on the lost package.


5. Package is oversized/overweight: Courier companies such as USPS, UPS, FedEx, DHL, China Post, Yunexpress and more take dimensions and weight of the package into consideration when it comes to shipping. If your parcel is over the acceptable weight and size, it is possible that the courier company has rejected shipping your package. They will either charge you for extra or return it to you.

What global retailers can I track using Parcel Monitor?

Parcel Monitor provides comprehensive tracking capabilities for parcels from a wide range of global retailers. Here are some examples of the marketplaces whose packages you can track using Parcel Monitor:

What are the different logistics providers can I track with Parcel Monitor?

Parcel Monitor provides tracking for a wide range of major logistics and parcel delivery service providers in countries around the world. Carriers specifically in the US and some parts of Europe including known names like UPS, FedEx, DHL and USPS can be tracked. Asia, known for its burgeoning e-commerce activity, has suppliers such as China Post, Japan Post and Singapore Post.

These companies offer services like one day shipping options, advanced tracking updates for orders and secure package handling – all of which are critical components in helping goods reach customers more quickly and safely. For both senders and receivers, all of these parcel providers can now be easily tracked in one place with Parcel Monitor.