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parcel is beautiful

It's been a pain in ass trying to get my package they need to leave it at facility .. having to sign for it makes it difficult

Requested and paid for an evening delivery on 7/16 the day before expected delivery of 7/17 due to signature required. On 7/17 I get a delay notice saying delivery delayed to 7/18. On 7/18 I get a notice that delivery was attempted at 9:20 AM. Really! Evening was requested and paid for. We are not home during the day. Tracking still shows delivery by end of day 8:00 PM 7/18. It's 8:15PM now and no delivery. No updates.

The delivery was very quick and professional and nothing broke which is great since my item was fragile somewhat.

I was anxiously waiting all day for a bike that I ordered, checking my phone every hour for updates. I checked with my family that someone would be home to sign for the package. I got home and continued to check out the window. Suddenly I got a text saying that FedEx attempted to deliver the package but no one was there to sign for it. There were four adults at home and no one saw or heard the FedEx deliverer (I don’t think they actually came). I tried calling to see if they could send the FedEx truck back or if I could just pick up the package but the person on the phone said that she couldn’t do anything. This is an international company that has been operating for years. How is it that this is the only form of communication and they could be so terrible at delivering a package. I paid $75 dollars for a package that never arrived.

DHL as a whole is a terrible shipping service, I've been expecting my parcel within May 2nd or 3rd and nothing has been delivered. This is unacceptable coming from other people affected by how inexperienced DHL performs. No communication. No team work ethics. They havent bothered taking a minute to scan the damn package. Amazon and UPS, etc have actually taken extra measures to ensure that tracking number is consistantly updated until you get it.

Even they promise me to next day shipping they didn't keep their words

overall bad service

Why was my package not delivered? The truck was in my neighborhood and passed by my house twice! I was supposed to have it today and I paid for expedited shipping. Where can I pick up my package since the driver can’t be bothered to turn in my driveway and deliver it?

FedEx was unreliable, didn’t work with me there automated service would not let me talk to a representative.. my first order for same item was 6 days late and damaged no box no shipping lable. Seller issued reshipment now this one was to be here five days ago still not got it and no way contact FedEx.. I hate fedex