FedEx has two main shipping procedures, FedEx Ground shipping and FedEx Express
shipping. Both of them vary in time of delivery and shipping costs. If a customer wants to ship a
package and is not in a hurry, use FedEx Ground shipping service that takes 1-5 business days, or 3-7
business days if the package has to be delivered to Alaska or Hawaii.
Once FedEx knows the recipient's location, they can use FedEx Track for the exact location of the parcel and to know when the parcel will arrive. FedEx Ground is one of the most used services of the company.
For customers with tighter deadlines, they can use FedEx Express shipping. Here, customers can send the package on a specific day and select from different priority delivery options. FedEx tracking is available in this option as well.
FedEx has one of the most versatile tracking services available. These services are FedEx Tracking, FedEx Advanced Tracking and FedEx Insight.
FedEx Tracking is an all-purpose tracking tool that is available at the official FedEx website. All the user has to do is enter the FedEx tracking number or order number, the customer can get near real time updates without logging in. All the user has to do is enter the FedEx tracking number or order number. FedEx trackig offers an estimated delivery window for eligible shipments. They can also customize the names of the FedEx shipments in the event of multiple shipments. Alternatively, FedEx Delivery Manager offers visibility on the delivery status for incoming and outgoing packages throughout the entire delivery process and sends alerts and notifications.
All you need is the 12-digit FedEx tracking number assigned to you. The online retailer will most likely send you an email/SMS notification to let you know once your packages have been shipped or dispatched. n that email, you will see a unique set of parcel tracking number. If you are tracking a shipment with FedEx Shipping, you can key up to 25 FedEx tracking numbers.
FedEx Advanced Tracking is one of the most accurate and powerful tools for parcel tracking. This service gives real time FedEx tracking updates on the parcel's date and time, along with smart intelligence on the predicted route of the package's transit route and other related insights.
Customers can customize FedEx tracking features and the way they want to be updated on the package. They can get more accurate details on the package with customized reports. Tracking with FedEx also provides various ways of obtaining notifications for customers.
FedEx also gives customers options to view their shipment details from mobile and desktop. Mobile tracking provides FedEx parcel status updates to the customer's mobile phone. FedEx parcel updates are easily accessible through the FedEx app. On desktop, FedEx parcel updates are sent directly to the desktop.
FedEx Insight is however a different FedEx tracking system used by businesses. Customers can give a FedEx Insight request to the shipment. Once approved, the customer can view the shipment travel details without entering a FedEx tracking number or order number. Requests for FedEx Insight services should be placed before the parcel ships for maximum efficiency.
FedEx live tracking is available with Parcel Monitor’s FedEx tracking tool. After you have checked out from the e-commerce store you were shopping on, there will be a follow-up from the online retailer. You can expect to receive an order confirmation email along with an order ID. The order ID can also be used as your FedEx tracking number for your order depending on the insturctions given by the retailer.
Alternatively, you will receive another email after your FedEx package has been shipped out. There will be a FedEx tracking number, copy and paste the attached FedEx package tracking number into Parcel Monitor's FedEx package tracking tool to view your parcel's delivery journey and know where your FedEx packages are at all times.
In 2009 FedEx introduced the Design & Print Center Service, a digital self-service tool
that helps users and customers create their own custom business cards, letterheads and
marketing materials. This new service has thousands of unique design templates and is
available both offline in stores and online.
This service was initially started for making lives easier for small business owners who may not have access to printing services. This service is now widely used all around the world to make custom stationary and social calling cards.
Customers can place orders in-store or online and can have their items shipped to the nearest FedEx Office location. Expedited delivery options are also available for an additional fee if the customer wants the order within three business days.
People who have queries about FedEx tracking, shipment, or just want certain information that is
not available on the website can simply go to their Contact Us section and have a live chat
with one of their customer service representatives.
Customer support is also available through email, receiving replies in 1-2 business days.
Otherwise, customers could call them on their given number on their website from Monday to Saturday from 9:00 AM to 9:00 PM (21:00 hours).
Parcels can get delayed as they arrive
at customs. But what should one do if their delivery gets stuck in customs with FedEx?
A customer could:
FedEx follows a set procedure if no
one is there to receive the delivery.
Should the sender requests that there is a signature required by the receiver, and the receiver is not available, FedEx delivery personnel will leave a note at the door stating the delivery attempt and the next possible time for attempted delivery.
If the recipient's signature is not required, the delivery personnel would leave the parcel at the doorstep, with a neighbour or at a desired location.
Enter the FedEx tracking number assigned to you in our tracking tool above and we will provide you with the tracking details and shipment updates from different Chinese couriers.
You will be able to view your parcel tracking status as it travels through China and arrives at your doorstep.
Track the status of your shipments in real-time with Parcel Monitor's FedEx parcel tracking widget without having to contact FedEx customer service.
Enter your tracking number into the parcel tracking tool above.
You can cancel your shipment online within 12 hours or before the shipping date that is printed on the label.
If you did not use the air waybill or you are unable to delete it from the "Shipping History", you will not be charged for transportation charges.
Follow the steps below to cancel a shipment:
Follow these steps to learn how to
ship your package with FedEx. Alternatively, you can visit any FedEx Office locations for
professional help - to learn more about the different shipping options, delivery time, and
If you do not have a FedEx tracking
number but you wish to track your FedEx package and receive live updates, you can do so with the reference number
assigned to your shipment. You would have received an update from the online retailer you
shopped from, or from FedEx itself; a shipment ID should have been attached to your order.
Alternatively, you can call FedEx directly at this number: 03456 07 08 09 (open 7:30 am - 7:30 pm, Monday - Friday).
If your parcels are being held for pickup at your local FedEx post office or pickup point, FedEx will send you a notification via text, automated phone call, or door tag to let you know that your package is with FedEx and is ready for pickup.
FedEx will decide the location of your pickup point depending on your request or if it was a missed delivery. If you missed your track FedEx delivery, you can check the door tag left by the FedEx driver. You can use that to track your FedEx shipment.
FedEx will only proceed with the change of address for your FedEx package if you meet the following conditions:
You can contact FedEx at 03456 07 08 09 to request for an address change. Additional fees and restrictions may apply. FedEx will look into rerouting and updating the destination address, but it is not guaranteed as it is physically impossible to change the original FedEx air waybill assigned to the shipment.
There are some situations preventing FedEx from sending your package. The status “exception” means your package is not being delivered due to an unexpected reason. Here are some of the possible events:
Do not worry if your FedEx package is stuck in customs. FedEx will resolve held packages. Here are some reasons why your FedEx packages are delayed during the clearance process:
If your package requires any additional information, FedEx will contact you or the shipper. Rest assured that FedEx will take care of your items and make an effort to make the delivery as soon as possible.
FedEx SmartPost is a cost-effective
service offered in collaboration with FedEx and USPS, an independent branch of the federal
government responsible for providing postal services in the United States.
How does it work? After picking up the parcel from your location, FedEx SmartPost will deliver it to a local post office nearest to your FedEx package’s final destination. USPS will then take over and deliver them to the recipient.
When compared to FedEx Ground, FedEx SmartPost is more affordable but generally takes two to four days longer. If you want to send multiple packages but do not need it to be as prompt, it is recommended to utilize FedEx SmartPost to deliver your packages.
A delivery exception means your package is temporarily delayed while in transit due to unavoidable circumstances. The reason could be due to unforeseen weather disruptions, natural disaster, vehicle breakdown, and more.
FedEx SmartPost is a shipping option
with its final delivery provided by USPS. You can still track your FedEx SmartPost packages
the same way you would track a regular FedEx package. You just need to enter the FedEx
tracking number (shipment ID) with Parcel Monitor’s FedEx tracking service in the “track my
order” section to get the latest delivery updates of your FedEx package.
FedEx delivers with USPS through FedEx
SmartPost. USPS is responsible for the last leg of the delivery for FedEx packages. FedEx
delivers packages to the nearest post office from the address, USPS then takes over the next
day and delivers it to the recipient.
An Air Waybill (AWB) is known as a
FedEx shipping label. The label is generated on FedEx.com with all of the FedEx package’s
information as well as the barcode and 12 digit FedEx tracking number. Special handling
instructions for your package are also written on the air waybill.
If you do not want FedEx to collect
your parcel and prefer to drop it off yourself, FedEx has several locations across the
FedEx’s authorised shipping centres nationwide can also assist you in forwarding your FedEx packages to the carrier.
Yes you can! International Import and
Export is made easier with FedEx as FedEx offers delivery to more than 220 countries and
territories globally. FedEx’s service is credible, time-efficient, door to door, and
customs-cleared with reasonable prices.
Here are the different ways you can arrange a collection with FedEx:
You can schedule a pickup for your
FedEx package through FedEx’s Pickup page. Your FedEx Express package can also be scheduled
for a next-day pickup with FedEx. For customers who already have an Airway Bill set up for
your parcels, you can also use FedEx's online pickup tool.
If you have many shipments to deliver with FedEx within a week, please contact FedEx for assistance.
Sometimes when a delivery requires a
signature and the receiver is not home, FedEx delivery personnel will leave a note at the
door stating the delivery attempt and deliver your package to a nearby FedEx Office or other
FedEx location. In that case, you can access FedEx's redelivery website to
schedule a new delivery with FedEx.
Upon arriving at the site, a pop-up will prompt you to fill in the required details for a new delivery. All you need to do is to select “By Door Tag” from the drop-down menu, fill in your FedEx shipping tracking, email address, phone number and accept terms and conditions. Lastly, find the best shipment option and a delivery date available for your FedEx package.
For shipments from the UK or Ireland, FedEx will provide free packaging for your International FedEx shipments. FedEx does not offer packaging for domestic shipments. Choose from a wide range of FedEx Express air waybills, pouches, packaging, and labels to fit your needs at no cost.
You can find FedEx’s business registration numbers here: International: FedEx Express UK Limited - 10748439 Domestic: FedEx UK Limited - 01541168
Retrieve your lost username/password account on FedEx.com. Click on ‘forgot my username or password’ and follow the instructions provided by FedEx.
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