Track your parcel here
Track your parcel here
Track your deliveries from major carriers and retailers across the globe










A snapshot of the delivery in Taiwan
2,000+
Stores Supported
60+
Carriers Supported
What people track most in Taiwan










The stores people track most in Taiwan
Common Questions About Tracking Packages in Taiwan
Add each tracking number here and the whole picture lines up on one page — the Shopee order crossing the island, the PChome delivery racing its 24-hour promise, the Taobao haul still with customs. We recognise each number's format automatically, so there's no working out whether it's Chunghwa Post or T-cat before you can look, and nothing from the journey gets left out — every scan sits underneath, in sequence. Start tracking instantly for free, no account needed to start. The easier way is that you can sign in with Google, connect your Gmail, and order confirmations get spotted and tracked automatically — new purchases appear in your list before you've opened the shipping email. One glance in the morning tells you what's landing at the 7-Eleven today, what needs an EZ Way confirmation, and what's still over the water.
All four, and the rest of Taiwan's delivery machine with them. Chunghwa Post for the postal backbone and international mail, T-cat — the Black Cat — on the premium home-delivery flows, HCT and Kerry TJ moving the e-commerce and freight volumes, plus the convenience-store logistics chains behind 7-Eleven and FamilyMart pickups, and the international names flying orders in: DHL, FedEx, UPS, with Cainiao and SF Express carrying the cross-strait shopping. Your PChome order, your Shopee delivery to a FamilyMart and a package from a family in the States all sit in one timeline here. We track more than 1,000 carriers worldwide and identify each format automatically — and when an international package hands over to a local courier after customs, we follow it straight through the switch.
Convenience store pickup is Taiwan's default delivery ending, and it's brilliantly simple: at checkout, choose pickup at a specific 7-Eleven or FamilyMart (Hi-Life and OK Mart play too), and your package rides the store's logistics chain instead of aiming for your door. When it lands, you get an SMS or app notification; at the counter, give your name and show ID (or the pickup barcode), the clerk scans, and dinner-run errand complete — at 2am if you like, because the store never closes. Many flows support convenience store pickup too, paying cash or card at pickup. The one discipline: collect within the window — typically around a week, stated in your message — or the package rides the chain back to the seller, which on marketplaces can ding your buyer record. For anyone whose building has no reception desk, the corner store is the reception desk.
EZ Way (易利委) is Taiwan customs' real-name system, and for overseas shopping it's non-negotiable: every import must be tied to a verified person, and the app is how you prove you're you. Register once with your phone number and ID, and then — the part people miss — confirm each incoming shipment when the app pings you: the declaration appears, you tap to confirm it's your order, and clearance proceeds. An unconfirmed declaration is the single most common reason a package sits at Taiwanese customs while the tracking looks frozen. The app also handles any tax payment digitally. Foreign residents register with their ARC. Two habits make it invisible: keep notifications on for the app (the confirmation request is time-sensitive), and make sure the name and phone on your overseas orders exactly match your EZ Way registration — mismatches are the other classic stall.
A customs hold in Taiwan usually has one of three shapes. Most common: an EZ Way confirmation is waiting for you — check the app first, always, because tracking never announces it. Second: tax assessment. Taiwan exempts imports with a taxable value up to NT$2,000; above that, duty and 5% business tax apply, and frequent shoppers should know the exemption is rationed — cross the import-frequency line (several shipments in a half-year) and even small packages lose it. Third: inspection, with food, cosmetics and electronics drawing extra attention. Payment happens conveniently through EZ Way when assessed. So the drill when your timeline pauses at customs: open EZ Way, confirm or pay whatever's pending, and clearance typically resumes within a day or two. No pending items and a week of silence? Have the seller check the declaration from their end — mismatched recipient details stall quietly.
Three very different clocks. PChome set the domestic standard — its 24-hour delivery promise is real for most of the island, and general Taiwan e-commerce lands in one to three days. Shopee local sellers run two to five days to your door or convenience store; Shopee overseas sellers add the cross-border leg, landing in one to two weeks. Taobao depends on your shipping choice: direct lines and SF Express manage roughly five days to two weeks, sea-freight consolidation runs two to four weeks but suits bulky hauls — and every cross-strait package finishes with the customs step, where your EZ Way confirmation speed is part of the timeline. Sale seasons (11.11, Double 12) stretch everything. Judge by rhythm: dense origin scans, the quiet crossing, the customs blip, then Taiwan's brisk last mile — that pattern, at any speed, means all is well.
When a typhoon day is declared, the island pauses — offices, schools and delivery fleets alike — and packages simply wait out the wind. Practically: deliveries in the affected counties suspend for the day(s) of the typhoon, convenience-store logistics runs skip a cycle, flights and the cross-strait legs delay, and after the all-clear the backlog takes a few days to flush through. Your tracking tells the story silently — a package that was "out for delivery" yesterday returns to the depot and rides again after the storm; nobody writes "typhoon" in the status. How to read it: match any sudden pause against the weather news for the region of the last scan, add storm-plus-recovery days to your expectations, and don't re-order in a panic. One local habit: during typhoon season, convenience-store pickup beats doorstep delivery — the store reopens before the delivery routes do, and your package waits indoors either way.
The classic cross-strait trade-off. Air (including the express lines and SF's flights) moves a Taobao order in roughly three days to a week door-to-door — you pay for the speed, and it suits small, light, wanted-now purchases. Sea consolidation (集運海運) is the budget lane: count one and a half to four weeks depending on the consolidator's sailing schedule, and it wins hugely on price for bulky or heavy hauls — the furniture, the case of snacks, the year's stationery. The tracking rhythms differ accordingly: air lines scan densely and finish fast; sea shipments go genuinely quiet for a week or two mid-ocean (normal!), then burst into activity at the port, customs and the local handover. Both finish with EZ Way and the NT$2,000 tax question, so factor the assessment into big consolidated boxes especially. Mixed strategy works best: air for the urgent, sea for the bulky.
Yes — the number tracks the same wherever the package is headed; what changes is the rhythm. Deliveries to Penghu, Kinmen and Matsu ride an extra sea or air leg from the main island: count one to three additional days over an equivalent Taiwan-proper delivery, more when weather grounds the small aircraft or holds the ferries — winter fog on the Matsu run is famous for it. The tracking pattern: normal scans to the departure port or airport, a quiet stretch around the crossing, then the local delivery scans resume. Convenience-store pickup works on the islands too and is often the steadiest ending, since store logistics runs are prioritised when capacity returns after weather. Read island tracking by the last confirmed hub, give the crossing its due, and know that a two-day silence en route to Kinmen is the strait, not a loss.
That scan means your package has reached the local depot serving your address — the last waypoint before the doorbell — and the usual answer is: today or tomorrow. Taiwan's last mile is fast; packages arriving at the destination station in the morning commonly go out the same day, later arrivals ride the next morning's route. T-cat and the majors sort by district rounds, so your exact timing depends on where you sit in the route rather than anything you can influence. What you can do: keep the phone reachable (drivers call when a building or gate defeats them — an unanswered call becomes a redelivery slip), and if the delivery matters, some carriers' apps show a rough time window once the package is on the truck. If two full days pass after this scan with no attempt, call the courier with the tracking number — a package parked at the destination station that long usually has an address question waiting for a human answer.
You may also want to explore tracking for these other destinations:
Customer Reviews
Very good app
Great, I can track my package in real time, I highly recommend this app.
I'm really happy with it. I just installed it. The only downside so far is that it takes a bit of time to search.
Fantastic app and very useful because you can track your packages from multiple devices. I give it 3 stars because there are delays in package updates but other than that it's fantastic and I recommend it.
It gets the job done almost too well, had me worried for a while.
Your easy-to-use tracking solution for parcels in Taiwan
Parcel tracking for every carrier in Taiwan
Every major carrier in Taiwan lives on one dashboard with Parcel Monitor. Drop in a tracking number and we identify the courier from the format — whether it's Chunghwa Post, DHL Taiwan, FedEx, UPS, Pelican Express, T-cat, and Kerry TJ Logistics, or one of the international names that handle cross-border parcels. No more bouncing between tracking sites every time you order something.
Auto-detect any Taiwan carrier
You don't need to know which carrier is handling your parcel for us to track it. Paste any tracking number into Parcel Monitor and we read the format, identify the carrier, and start pulling live updates. Especially useful for international parcels into Taiwan, where the long-haul leg uses one carrier and a local courier handles the last mile. We follow the handover and keep tracking continuous.
Real-time updates straight to your phone
Push notifications keep you in the loop without you having to refresh anything. Get the Parcel Monitor app, switch on alerts, and your phone buzzes when the parcel hits the milestones that matter — picked up, in transit, out for delivery, delivered. Email updates also available. Trim the notifications in settings to just the steps you care about.
Connect your Gmail and never miss a delivery
Skip the inbox dig. Connect your Google account to Parcel Monitor and we'll scan your shipping emails for you, pull tracking numbers, and add parcels to your dashboard automatically. Works for every carrier serving Taiwan. The next order you place just shows up, already being tracked. Free, you can disconnect anytime.
