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I wasn’t giving any instructions on delivery for an international shipment. My package is still held in Italy. For 4 weeks now. Incredibly horrible experience. When my mom used UPS, the customs fees showed right on the tracking number and you can pay by credit card and the package was released the very next day.

Too late than estimated date of delivery time and no updates at all very upset

My package packed by UPS and paid for delivery to Centrailia, Washington from Aurora Colorado...Never arrived. Although UPS says it was delivered. They said they searched, not found.. The value of my package, incl. shipping, was $291.89. $ weeks later I get a message saying they will refund me $131,, I say CRAP... DO NOT USE UPS for anything , Do Not Trust your package will be delivered... If you should, have them package it or they will blame you for bad packaging.. Also insure it to the max I say Use Federal Express

i did not receive my item.

Horrible! Package has not arrived. Has been sitting in limbo for past 9 days. Can't get a straight answer from anyone at all. Wish ZULLIY would get a clue!!

Thanks great service

This package never arrived. I have received no notification from customs for duty. No one can tell me where it is and it is 2 weeks since the last tracking update. Very poor from USPS

They do not monitor packages when it gets to the destination country. I paid $73.70 for a 7-10 days delivery and they should follow up with the country where the package has been sitting for 10 days!!!

Slow service in the philippines especially at the custom office.

Express delivery was suppose to me 6-10 days and it’s 12 days and my product is stuck in London since 11th of July...amazing!!