Paste your tracking number in and we take it from there — whether it's a Thailand Post code, a Flash or Kerry number, or the SPX code from your Shopee order, we recognise the format automatically and lay the whole journey out in one timeline. No picking couriers from a list, no juggling four apps. Add every package you're expecting and see them side by side; it's free, and no account is needed to start. The genuinely convenient upgrade: sign in with Google and connect your Gmail, and order confirmations from Shopee, Lazada and the rest get spotted and tracked automatically — new purchases appear in your list before you've opened the shipping email. One glance over morning coffee tells you what needs COD cash ready, what's at the 7-Eleven, and what's still crossing from China.

The whole delivery cast of Thai e-commerce. Thailand Post and EMS for the national backbone, Flash Express and Kerry Express on the marketplace flood, SPX moving Shopee's own volumes, J&T Express and Ninja Van on the platform routes, DHL eCommerce and Best Express rounding out the lineup — plus the international names flying orders in: DHL Express, FedEx, UPS, and Cainiao carrying the China pipelines. Your Shopee haul, your Lazada order crossing Bangkok and a box from family abroad all sit in one timeline here. With support for over 1,000 global couriers, tracking formats are identified automatically, so whichever logo ends up at your door, the code just works. Even when international parcels switch to a local Thai courier at the border, we track them without interruption.

For local sellers, Thai delivery is quick and getting quicker: Bangkok and the metro area typically see one to three working days, upcountry provinces two to five, with SPX, Flash and Kerry all hitting those windows reliably outside sale seasons. Overseas sellers add the cross-border leg — one to three weeks is the realistic range, with customs the main variable (and it matters more now; see the duty answer below). The platforms' own estimated delivery dates account for your province and the assigned courier, and they're usually honest. What stretches everything: the mega-sales (9.9, 11.11, 12.12) triple volumes and add days at every hub, and Songkran pauses the country entirely. Track here and judge by rhythm rather than the calendar — a package scanning through hubs daily is on schedule, and the quiet stretch on a cross-border order is the border, not a loss.

Yes — COD orders track exactly like prepaid ones, scan for scan, and tracking them well is what makes COD smooth rather than chaotic. The delivery moment needs you ready: watch for the out-for-delivery scan in the morning (your cue to have the exact cash prepared — riders rarely carry change, though many now take QR payment via PromptPay at the door), and keep the phone reachable, because riders call before arriving and an unanswered number often becomes a failed attempt on the spot. Missed anyway? Most couriers retry the next working day, and marketplace chat lets you reschedule or leave instructions. The thing to avoid is the strikeout: repeated failed COD attempts return the order to the seller and can ding your buyer standing on the platforms. Sixty seconds of preparation per delivery keeps the whole system friendly.

First, the reassurance: the customs pause on the China route is the most normal delay there is, and a stay of several days to two weeks is within range — longer after the mega-sales. What's new since January 2026: Thailand ended its old low-value exemption, so essentially every import now gets a tax assessment, which added a step (and some queue) to packages that used to sail through. Most orders still clear without your involvement — platforms increasingly collect the tax at checkout — but check three things while you wait: any payment request from the courier or Thailand Post (SMS, email, app — spam included), whether the platform shows a local handover number the public feed hasn't surfaced (add it here), and the calendar, because peak-season queues need patience rather than worry. Past three weeks of total silence, open a case with the platform — Shopee and Lazada chase their own logistics chains effectively.

The rules changed, and it's worth knowing. Since 1 January 2026, Thailand's old duty-free allowance for small packages is gone — imports are now assessed for duty and VAT from essentially any value, closing the loophole that made cheap cross-border hauls tax-free and levelling the field for Thai sellers. In practice: expect 7% VAT on your order's value, plus customs duty where the item's category carries one, with the platforms increasingly collecting at checkout so the border stays smooth — a total at the till that includes tax is the good sign. Orders from shops that don't collect get assessed on arrival, with Thailand Post or the courier notifying you to pay before delivery. As always: pay only through official channels you navigate to yourself (fake "customs fee" texts adore this moment), ask for the breakdown if a figure surprises you, and keep your purchase invoice handy for any value dispute.

Songkran is Thailand's great pause: for the festival days in mid-April, the whole country travels home and gets gloriously wet, and the delivery networks largely rest with it — pickups thin out days before, deliveries suspend or slow through the festival, and the backlog takes several days to clear after. The other long holidays (New Year, Loy Krathong regionally, the royal holidays) do the same in smaller doses. The playbook: order at least a week early for anything that must arrive before a festival, expect COD riders to be scarce during it, and read a quiet tracking stretch over Songkran as the country celebrates, not a lost package — the scans resume when the water fights end. Upcountry routes feel it doubly, since the migration home jams the roads packages ride on. And if you're travelling yourself, reroute deliveries to a 7-Eleven pickup near where you'll actually be.

Yes — and with a 7-Eleven on seemingly every soi, it's the most reliable ending in Thai delivery. At checkout, Shopee and Lazada offer collections at 7-Eleven and other pickup points (Kerry and Flash run their own shop networks, Thailand Post its counters); your package rides the store's logistics chain, and you get an SMS or app code when it's ready. At the counter: show the code and your name, the clerk scans, done — at midnight if you like. Storage windows run a few days, with the deadline in your message, after which the package heads back into the courier's system. It's perfect for condo dwellers with no reception, for COD-wary shoppers (many pickup flows support payment at the counter), and for the rainy season, when your package waits indoors instead of braving a wet doorstep. For anyone whose deliveries keep going astray, the corner store is the fix.

In Bangkok and the metro sprawl, speed is a crowded competition: SPX, Flash and Kerry all run next-day as standard and same-day slots exist, so the fastest courier is usually whichever one your seller handed the package to — the real lever is a Bangkok-based seller with quick handover. The provinces tell the fuller story: Flash built its name on upcountry reach with village-deep routes, Kerry holds strong along the main corridors, SPX rides Shopee's volume into every province, and Thailand Post still reaches corners no private network prices in — the deep south, the mountain districts. Islands (Samui, Phangan) add a ferry day. Practical read: upcountry, prefer sellers whose assigned courier has a real local presence, choose pickup points where offered, and expect the last-mile day to vary more than the linehaul. Whatever carries it, the number tracks here — so you'll know the truth of the journey either way.

Size the silence before worrying, because most quiet spells have boring causes. Just shipped? First scans can take a day — sellers hand packages to couriers in batches. Mid-route? Upcountry linehauls commonly go two days between scans, and mega-sale weeks add queue time at every hub. Cross-border? The customs stretch runs days to weeks and the action may have moved to a local number if the platform hasn't surfaced — check the order page and add any new code here. Past those windows, act: call the courier's hotline with your tracking number (Kerry and Flash both respond, and their Line official accounts often answer fastest), and ask specifically what the package is waiting for — an address clarification is the classic silent cause, fixable with one landmark and a reachable phone. For marketplace orders, open the platform's help flow in parallel once the estimated date passes; Shopee's process has real teeth on refunds when your timeline here supports the claim.

You may also want to explore tracking for these other destinations:

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• Follow your shipment in China

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