Overall Rating
2.7based on 2430 ratings
On time delivery
Delivery experience
Overall Rating
2.4based on 24924 ratings
On time delivery
Delivery experience
Overall Rating
2.8based on 12361 ratings
On time delivery
Delivery experience
Parcel Monitor user5 days ago
NO GOOD SERVICE !!
Parcel Monitor user8 days ago
Updates were precise however, it said that it cleared Canadian Customs at 7:34 pm on May 18th and delivery was attempted at 7:34, same date. Impossible. Never did receive the package. It went back to the States to the originating address. Brutal. Gave DHL a one star since it was the lowest option.
Parcel Monitor user21 days ago
Your tracking system sucks , can't tell me where my package is or when it's arriving.
Parcel Monitor usera month ago
I was anxiously waiting all day for a bike that I ordered, checking my phone every hour for updates. I checked with my family that someone would be home to sign for the package. I got home and continued to check out the window. Suddenly I got a text saying that FedEx attempted to deliver the package but no one was there to sign for it. There were four adults at home and no one saw or heard the FedEx deliverer (I don’t think they actually came). I tried calling to see if they could send the FedEx truck back or if I could just pick up the package but the person on the phone said that she couldn’t do anything. This is an international company that has been operating for years. How is it that this is the only form of communication and they could be so terrible at delivering a package. I paid $75 dollars for a package that never arrived.
Parcel Monitor usera month ago
Even they promise me to next day shipping they didn't keep their words
Parcel Monitor usera month ago
Item not delivered to Lincoln, held at Cannock DO west Midlands. Item subject to RM complaint.
Still not delivered to destination or returned to sender. Shocking Service!
Parcel Monitor user2 months ago
My parcel was lost or otherwise abandoned as it has been stuck at the same facility for almost two months. I understand international shipments may experience delays but this is beyond normal. Why is DHL offering a service it is unable to provide?
Parcel Monitor user2 months ago
The worst shipping company and I don’t want the item anymore
Parcel Monitor user2 months ago
Parcel has still not been delivered
Parcel Monitor user2 months ago
Why was my package not delivered? The truck was in my neighborhood and passed by my house twice! I was supposed to have it today and I paid for expedited shipping. Where can I pick up my package since the driver can’t be bothered to turn in my driveway and deliver it?
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