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This experience has left me very wary of using DHL as a courier company. My parcel arrived in SA on 17th December and then I'm told that there are no further updates and if I haven't received my parcel, I need to contact the merchant. It's now exactly a month since the parcel arrived in the country and I have no idea where it is and whether I will ever receive it. Very poor service!

Unbelievable!!! Delivery date changed 2 or 3 times at last minute! Says package in route and never came. HIGHLY DISAPPOINTED and still waiting for my package since December 13 2019

This service looks very poor. I hadn't received any kind of updates regarding the parcel, neither by email nor SMS/Call. I want my order to be delivered as early as possible.

Late delivery

You attempted delivery at the wrong address GL71AA My address is 9 Itlay Daglingworth GL77HZ

Nice

FED EX MISSING 3 PACKAGES AS OF 12:28 DELIVERED TO WRONG ADDRESS BEC THEY WERE NEVER DELIVERED TO THE RIGHT ADDRESS MY ADDRESS F+++

Hi Team, I was expecting the delivery of a document (30899807746) till date i have not got any update. When check with the vendor he is saying the shipment has been lost. I am really sad and hurt because the shipment was really really important to me. My original certificate was there. Kindly support in finding and delivery before the given time frame.

My package is in the United States and I’m on Guam. I have receive no updates on my email. My package should’ve arrived already.

I entered my email address to be updated on delivery details so I could ensure someone would be home. I received advise in email at approx. 4.52pm 11th Jan 2020 that parcel was to be delivered that day and the time in the email message was 6.58am. The parcel was delivered late in the afternoon. It would be better if we had received message earlier in day. Lucky someone was home at the time.