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I send a parcel thru LBC last Aug 7, 2018. Until now, Aug 9, the parcel has not arrived (from Talisay City, Negros Occidental to Miag-ao, Iloilo). One day delivery? And there was no communication from LBC as to the status. I went to LBC Ayala Mall, Talisay, Negros Occidental to inquire. LBC personnel said it has not arrived. i asked for a number in Iloilo that I can call to follow up and I was given 3 cfon numbers. Said it was an office number. After calling 2 numbers, a voice on the other line said he is not connected with LBC! Huh? Returned to LBC office, personnel was also surprised that the number was not an official number? Huh????? So much for efficiency.

Yes, I got my item delivered on time. But my issue is that that the guy who delivered the item and received my payment did not update the status of delivery. I asked him if I need to sign anything and he said no need to. Now, I cannot click the Received button in Shopee until he update the status as received.

Sir madam : I trust lbc but now I’m not happy ur service I send my cargo may 20 until now not arrived in my family...since July 07 storing until now????.utoldus 50days why until now not come pls.explain?thank u

Second time user of this International delivery service and I couldn't be happier! I would greatly recommend signing up for the Parcel Monitor service...it lets you know flow of package, from start to finish. Fast and superb customer service. Delivery personnel had to go back the 2nd time because recipient was not home on 1st try..I am very impressed of how they didn't give up until pckg was delivered! Great job!

I am very impressed of LBC 's international parcel delivery processs. The sender knows exactly where about of package and date it is delivered. Fast and superb customer service!

Bad..

Poor service

40days maximum is not accurate. But anyways thankyou

6 DAYS DELAYED DELIVERY...Never take the initiative to inform customer about the cause of delay.... 4 times i called your call center for follow up and yet NOTHING HAPPENED.... they just made a report...the NO FEEDBACK AS TO WHAT HAPPENED TO THEIR REPORT....

Why out of service area, infact lbc have deliveries in eastern samar.deliver my parcel please