The United States Postal Service, more commonly known as USPS, is an executive branch of the United States Federal Government. It is an independent agency that provides postal services throughout the United States and its territories.
USPS tracking uses an end-to-end item tracking system. This means that USPS helps track almost all domestic mail commodities (letters, parcels, etc.) sent to domestic locations only. After items are sent out for delivery, USPS allows customers to track their parcels or letters on their website using the tracking number assigned to the parcel by USPS.
Once anyone enters the tracking number that is allotted to a mailpiece on the USPS tracking page, the page will give that individual the current status of the mailpiece. This tracking status includes the following information:
The USPS Tracking system does not guarantee delivery. But there is no extra cost for its tracking services. When you first pay for the posting of the package, tracking service charges are already included. But if you’re posting something via USPS Marketing Mail, then you may pay additional fees to track the order.
The USPS postal service offers a free notification service for customers to view their mailpiece and manage the time of arrival of their package called Informed Delivery. This service is convenient for frequent travellers.
As Informed Delivery is a fully-digital service, the customer can see if a package or letter is arriving at their mailbox from the convenience of their Internet-connected device.
Informed Delivery works in a very systematic way. First USPS digitally images the mailpiece that goes through their automated equipment. These images are stored while the customer is updated with the latest USPS parcel status updates. This service maintains transparency and safety in any household.
This service also allows the receiver to take action or maintain their privacy before anything crucial and sensitive reaches their mailbox. Users can maintain their privacy as they receive.
The tracking statuses inform customers about their package delivery status, including incoming packages, delivered items, or unsuccessful delivery attempts. You can find more information on this page about common package statuses and how to track your parcels using the USPS Tracking number.
We also recommend all customers to use Informed Delivery® notifications by USPS® to manage the parcel tracking process easily. By registering or signing up for a USPS account, you can preview letter-size mailpieces, receive text notifications or emails to track your package(s), leave delivery instructions, and schedule a redelivery.
Unusual circumstances, such as traffic jams, bad weather, staffing fluctuations, or rescheduling the carrier route, may cause delivery delays. In this case, USPS® offers multiple options to help you track your package delivery status.
We recommend you to check the mail delivery standards of your mail classes and the waiting time before contacting customer service. Also, you can go to the USPS page for tracking up to 35 parcels per time by entering the tracking number of your item. Read this extensive guide by USPS on how to deal with delayed mail and packages.
Tracking USPS posts and mailpieces is one thing, but services like USPS Click-N-Ship is a unique service provided by USPS as a prepaid system for delivering mail. In this service, USPS allows the customer to make prepaid shipping labels on plain white paper, which they can later use to officially ship their mailpieces.
These labels contain a delivery confirmation number that later allows the customer to track the date and time of delivery of the item. Besides postage costs, the customer does not have to pay an extra fee if he/she is using Priority Mail, Priority Mail Express, Global Priority Mail, and Global Express Mail.
Customers can go to the USPS website and get their official email to convey any concerns about their mailpiece. They can also go to their website and check out their frequently asked questions for solutions to common issues. Lastly, customers can also visit the USPS office to address issues in-person.
For urgent matters, USPS’s official phone services number can also be found on the website. Phone lines are active Monday to Friday between 8:00 AM to 8:30 PM (20:30 hours) and 8:00 AM to 6:00 PM (18:00 hours) on Saturdays.
USPS prices their parcels based on the weight and distance of their parcels.
For urgent matters, USPS’s official phone services number can also be found on the website. Phone lines are active Monday to Friday between 8:00 AM to 8:30 PM (20:30 hours) and 8:00 AM to 6:00 PM (18:00 hours) on Saturdays.
Getting parcels stuck in customs is very frustrating. But during times like these you can either wait it out, or follow the given steps:
USPS Interception helps customers redirect, send back or divert the location of delivery of the letter or package from the original address. If there’s a USPS tracking barcode on it, Domestic Priority Mail, Priority Mail, First-Class Packaging Services, Parcel Select and Packaging Services all can be intercepted.
The receiver can send the package back to the mailer, redirect it to a new address or Hold For a Pickup. These services are available through email or the Product Tracking System. Customers will be charged the $14.10 Package Intercept Fee per piece, and if the actual package is larger than expected, additional postage fees will apply accordingly.
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