Track all your PBT parcels. Simple and Easy!

Tracking your PBT shipments is now easy with Parcel Monitor. PBT provides fast and reliable freight services across New Zealand.
What customers are thinking?
Overall Rating
1.9
based on 931 ratings
On time delivery
1.7
Delivery experience
1.7
Parcel Monitor user from New Zealand2 days ago
better then past experiences
Parcel Monitor user from New Zealand3 days ago
Appalling experience that doesn't seem to end. During initial delivery, the driver claimed to have parking issues and therefore could not deliver. Parking should never be an excuse especially if a Loading Zone exists directly opposite the entrance. DHL and NZ Post have never had 'parking issues' to my residence. I changed the delivery address to make life easier for the driver but communication between Customer Service and depot is atrocious. More than 48 hours following my request, the address had not been changed and there had been no further attempts on delivery. I had to ring for a second time and Customer Service couldn't tell me anything I didn't already know. No promises could be made and they weren't even sure of the whereabouts of the parcel. Forwarding me onto the Investigations team had been equally useless at providing any information. Customer Service even suggested I picked my parcel up myself. Why should I be responsible for the mistakes of the courier company? What is the purpose of me paying shipping costs if I have to do your job on your behalf? The customer experience has been atrocious. Choosing PBT was a waste of time and trust. The time that I could have spent going to Australia and back with my parcel, PBT still wouldn't have had enough time to attempt to deliver - and lose my parcel.
Parcel Monitor user from New Zealand5 days ago
Have waited since 22nd for a parcel from Wellington to Ashhurst. Still not here and it’s the 26 th pm. According to the tracking the parcel has gone to Christchurch and then on to Tauranga. Nowhere even near Ashhurst( not ashburton). This is the first company I’ve had trouble with. Certainly won’t use them again. When I enquired and asked for an explanation I was overtalked and hang up on. Really bad for business I reckon.
Parcel Monitor user from New Zealand15 days ago
my parcel was picked up wednesday morning, friday i am still waiting for it, auckland to hamilton, doesnt take this long, dissappointed with pbt, will not arrive to next week now, shocking
Parcel Monitor user from New Zealand18 days ago
My book was sent Fri 2nd (from Dunedin), finally delivered Mon 12th (to Auckland). Poor for a courier service. And it took several phonecalls before item finally delivered.
Parcel Monitor user from New Zealand19 days ago
Total idiots , parcel has been backwards and forwards for 4 weeks also lost it at one point now its heading back to sender , in the end the company had to send a second parcel , pbt have appalling service which cost me and the sender not recomended at all.
Parcel Monitor user from New Zealanda month ago
Wouldn’t use again
Parcel Monitor user from New Zealanda month ago
Any update to parcel status from sitting in a sorting centre Friday morning - Sunday night?
Parcel Monitor user from New Zealanda month ago
Unbelievably terrible experience. My parcel was collected from the store In Auckland on the day of purchase, and 5 days later it was finally dispatched from the sorting centre. Who knows how much longer it will take to get to me, it's already been a week!!! Very, very poor service.
Parcel Monitor user from New Zealanda month ago
10 days from Wellington to Auckland and still not recieved too damn slow
Your easy-to-use tracking solution for parcels worldwide

The best free platform for tracking all your shipments

Parcel Monitor is the best way to trace & trace all your shipments whether domestic or international. You can easily track your package by entering the tracking number on our homepage. With Parcel Monitor package tracking is easier than ever.

Enter your PBT tracking code for all your shipment updates

Parcel tracking is now easier with Parcel Monitor. Track & trace your shipments easily by entering your parcel id on our home page. We also send you the updates of your shipping on your mail that too in the language of your choice.

Now your shipment details at your fingertips

Parcel monitor is the best platform to track the status of your domestic and global shipments. Whether you send a registered post through your local post office or express mail or airmail, we provide you the updates for all your shipments.

Get an improved mail track experience with Parcel Monitor

Now check all your shipments with Parcel Monitor’s CRM mailing feature. You only need to activate the CRM mail feature on our homepage and get all the updates of your parcel on your mail. You don’t need to check your parcel status anywhere else.
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Parcel Monitor for Business

Do you have multiple tracking numbers, different logistics providers, looking for regular track event updates? We have you covered. Allow us to minimise the complexity of tracing your shipments across different carriers with our tracking API here. We provide you with an easy-to-use overview of your parcel tracking, translations & regular updates - simple and convenient!

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