Track all your Black Arrow Express parcels. Simple and Easy!

Black Arrow Express is a startup of the AAI group that has multiple businesses worldwide. Black Arrow Express offers Cargo and Logistics service across the globe.
What customers are thinking?
Overall Rating
based on 3741 ratings
On time delivery
Delivery experience
Parcel Monitor user from Philippinesa day ago
Item out for delivery dated Sept 17. Until now, the item not yet receive. It is not true that recipient not at home on that day of delivery. Delivery details is incorrect.
Parcel Monitor user from Philippinesa day ago
I have requested for a delivery bet 7-3:30pm and you expect me to wait until 6pm?????? what kind of customer service is that. i called your hotline twice but your agents are useless and placed my parcel delivery status as RTS:CONSIGNEE REFUSED. DO YOU REALLY EXPECT ME TO WAIT UNTIL YOUR PRECIOUS DELIVERY MAN ARRIVES????WTF
Parcel Monitor user from Philippines2 days ago
Always delivery for re schedule. And always delay delivery. It takes 1 week or more before the parcel will be delivered! Poor Service
Parcel Monitor user from Philippines2 days ago
Delivery attempted? They didnt even call. Im at home all day waiting for the delivery
Parcel Monitor user from Philippines5 days ago
Super duper slow delivery
Parcel Monitor user from United States5 days ago
Worst courier ever in shopee. They will notify you that they on the way to deliver your stuffs. But no ones gonna contact you to know that the delivery guy is now in your area to give your stuffs. So they'll just sign it as Consignee not available. And then they try it again tomorrow and obviously the same scenario is just going to happen. I really hope the you guys fix this problem. Its for you as a company not for me because i'm just a customer and trust is really important when it comes to this matters. So please do your thing to end this kind of service error.
Parcel Monitor user from United States7 days ago
What on earth are you saying? I am at home the whole time, I work from home. So why would I not be available, you lying piece of crap? You did not ATTEMPT to deliver, that's what happened. I need this item for my job, I wish you just did yours. This is frustrating.
Parcel Monitor user from Philippines7 days ago
does not inform beforehand that the parcel is on its way to my house, making me miss the delivery because I went out to buy lunch. when I came home someone already tried to deliver it to my home but I didn't know.
Parcel Monitor user from Philippines10 days ago
I did not receive my package! It is showing as delivered.
Parcel Monitor user from Philippines10 days ago
My package was picked up by black arrow since aug 18 with delivery date of aug 27. Today is sept 9 and I have not received the package yet. Parcel is PH193522451168S
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