Track all your Black Arrow Express parcels. Simple and Easy!

Black Arrow Express is a startup of the AAI group that has multiple businesses worldwide. Black Arrow Express offers Cargo and Logistics service across the globe.
What customers are thinking?
Overall Rating
2.1
based on 2791 ratings
On time delivery
1.8
Delivery experience
1.9
Parcel Monitor usera day ago
No ratings yet
I have an issue to your delivery man, Mr Blanco. He always declared that recipient is not available. A lie.
Parcel Monitor user from Philippinesa day ago
No ratings yet
Worst courier,super delayed delivery,we will never select this company again.
Parcel Monitor user from Philippinesa day ago
No ratings yet
Poor customer service
Parcel Monitor user from Philippinesa day ago
No ratings yet
too slow processing, not accurate with the delivery timeline given by the shops.
Parcel Monitor user from Philippinesa day ago
No ratings yet
They have outdone themselves. I had an issue in receiving the package on a weekend as we are all unavailable on the possible date of delivery but customer service from main called them up to coordinate. True enough, I did not miss the delivery. Mr. Mark Antony Sarenoof BAE, salamuch po for delivering our package on time. I appreciate your work, sir. 5 stars for you, BAE Gen Tri and the CS agent who even called me to ensure of the delivery. Thank you for the wonderful experience BAE. God bless.
Parcel Monitor user from Philippinesa day ago
No ratings yet
Inaccurate report. After being notified thru sms that the parcel is on delivery, i decided to stay at home and waited for it to be delivered. No delivery came. Next time, do not report falsely and make it look like its the recipient who has a shortcoming. So disappointing.
Parcel Monitor user from Philippinesa day ago
No ratings yet
Concerning package #PH 1929048368861, no one came by here, my husband and I were here all day, we heard no Knock, no note was left and no phone call was made, 034-704-4409 to us, if you are a delivery person you can't stand and whisper at a brick house and expect someone to hear you, if your hands are to delicate to knock pick up a stone and make a loud tap on the metal security gate which is only a half meter away from the side walk, I just got a package 1 day earlier from Black Arrow and the delivery guy just whispered and if I was in the other room I wouldn't have heard him, no knock, no phone call, no note, although it upset me I still tip him 30 Pesos.
Parcel Monitor user from Singaporea day ago
No ratings yet
It takes soooooo long for parcels to arrive!! It was sent last july 8. And it's almost 4 days now and yet i still haven't received my item. Unlike other couriers they deliver the next day or if it's from the province it usually takes 2-3 days only!
Parcel Monitor user from Philippinesa day ago
No ratings yet
So rud.of the said delivery guy..so disgusting..bo manners l..he.says that he is his own time.boss.he can deliver anytime he want
Parcel Monitor user from Philippinesa day ago
No ratings yet
Hopefully next time get more faster.
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