Track your parcel here
Track your parcel here
Carrier Information
Lalamove
Lalamove is an on-demand delivery platform founded in Hong Kong in 2013, originally as EasyVan, matching senders with nearby drivers for same-day point-to-point delivery. It operates in 18 markets across Asia, the Americas and EMEA, selling vehicle classes — motorcycles to heavy trucks — rather than service tiers.
Overview
- Headquarters
- Hong Kong
- Website
- Lalamove Website
- Contact
- —
A quick look at what Lalamove covers
20+
Countries reached by Lalamove
1,000+
SMEs book same-day delivery via Lalamove
How Lalamove Tracking Works
Tracking number
Lalamove functions as an on-demand, point-to-point delivery network. It does not issue traditional carrier tracking numbers, parcel barcodes, or public waybill lookups.
Order ID: A 19-digit identifier generated within the Lalamove app when a booking is placed.
Share Link: A live delivery view URL generated directly from the order details screen. Send this link to the recipient to allow real-time GPS map tracking without requiring an account login.
Tracking Tip: If you are waiting on a Lalamove delivery, request the direct Share Link from the sender rather than a standard tracking number.
Tracking status
A Lalamove order moves…
through a short, clear set of states:
Finding a driver — the system is matching your order
Driver assigned — a driver has accepted and is heading to the pickup point
Picked up — the goods are with the driver and moving to you
Completed — delivered
Cancelled — cancelled by the customer
Expired or rejected — no driver accepted the order, so nothing was collected
The one to watch is the difference between a driver accepting and the goods actually moving. A driver being assigned doesn't mean your item has left the pickup point — that happens at picked up.
Tracking here is a live map position rather than a series of scans, which is why it behaves so differently from every other carrier on this site.
Supported services
Lalamove offers vehicle-based delivery tiers tailored to specific cities and regions:
Philippines: Motorcycles (up to 20 kg), 3-wheel sidecars, sedans, SUVs, pickups, delivery vans, and heavy 10-wheeler wing vans (up to 12 tonnes).
United States: Bicycles, e-bikes, sedans, SUVs, and cargo vans.
Delivery Features:
Multi-Stop Delivery: Route up to 20 destination stops on a single booking.
Advance Scheduling: Reserve and schedule orders up to 30 days in advance.
Verification: Photo proof-of-delivery (POD) and digital signature capture upon delivery.
FAQs About Lalamove Parcel Tracking
You’re on the receiving end of a delivery someone else booked, which shapes everything about how this works. The shop orders a driver on demand, much like hailing a ride, and that driver goes straight from the shop to you rather than through any sorting network — which is why it arrives in hours rather than days. What you get is a tracking link and usually the driver’s details, rather than a series of scans, because there are no depots to scan through. Your phone matters more than with any other kind of delivery: drivers call when they’re close or when they can’t find you, and an unanswered phone is the main way these deliveries fail.
Direct contact is usually available, and it’s the fastest fix for almost any problem on the day. On-demand deliveries share driver contact details with whoever is tracking the job, so a quick call about which entrance to use or where to wait solves in thirty seconds what would take an hour through any support channel. Keep it practical and be reachable: drivers are working to a schedule and often have another job waiting. If you didn’t receive the tracking link with contact details, ask the shop for it, since they booked the job and hold the details. Once the delivery is completed, that channel closes, so anything afterwards goes back through the shop.
Answer the phone, then talk them in — that’s genuinely the whole answer, and it beats every other option for speed. Give a landmark rather than a street name, since drivers navigate by what they can see: a well-known shop, a school, a petrol station, the colour of your gate. Share a location pin if you can, which removes the ambiguity entirely. If the building has a guarded entrance or a confusing complex layout, meeting them at the gate is faster than directing them through it. For future orders, put the landmark and any access instructions in the delivery notes at checkout, since that text reaches the driver with the job.
Same-day drivers can’t wait long, which is the trade-off for the speed. There’s no depot to take your order back to and no second attempt built into the service, so a driver who can’t reach you will call the shop for instructions and may end up returning the goods to them. Some deliveries can be left with a neighbour, a guard or a reception desk if you arrange it on the phone, which is why answering the call matters so much. If you know you’ll be out, tell the shop before they book the driver rather than after — rescheduling is easy before a job starts and awkward once someone is on the road with your order.
It does, and the choice was made when the shop booked the job rather than by you. On-demand platforms offer everything from a motorcycle to a van, and the shop picks based on what they’re sending — a motorcycle is quick and cheap but not suited to anything large or delicate. If you’re ordering something bulky or breakable, it’s worth asking the shop what they intend to send it on before they book. On the day, be ready to help with anything heavy, since a single driver isn’t a two-person delivery crew. And check the item on arrival while the driver is still there, because that’s the moment problems are easiest to document.
The shop, in almost every case, because they placed the booking and hold the account. A cancelled job could mean a driver couldn’t reach you, the shop cancelled it themselves, or something went wrong at the platform end — and the shop can see which. They’re also the only party who can rebook, refund, or send the goods another way. Contacting the platform directly rarely helps a receiver, since you aren’t their customer and they have no order details in your name. If the goods have already been returned to the shop, ask them to rebook at a time you’ll definitely be there, and give them a landmark for the address while you’re at it.
Yes, and the contrast is oddly satisfying — a delivery arriving in two hours listed beside a package still crossing an ocean. Add whatever reference or number you’ve been given and it joins the same list as everything else you’re waiting on, with formats recognised automatically across more than 1,000 carriers. Alerts tell you when something moves, which matters more for the slow ones than the fast ones. And connecting your Gmail after a Google sign-in means order confirmations get picked up on their own, so you’re not copying references across from three different apps to see what’s coming today.
You may also want to explore tracking for these other destinations:
Customer Reviews
Fast and reliable. The tracking updates kept me informed the whole time.
Package tracking felt accurate down to the hour. Very satisfying.
It's fine — does what it says, no extra polish but no problems either.
Delivery was faster than the estimate, and the packaging was solid.
Spent over an hour on hold trying to reach someone who could actually help, then got disconnected.
Your easy-to-use tracking solution for Lalamove parcels
All your Lalamove tracking in one view
From pickup to delivery, Parcel Monitor follows every Lalamove parcel on a single timeline. We pull live updates straight from Lalamove's tracking system and follow any handoff to partner carriers, including local last-mile couriers. One search bar, every parcel, no dropdown menus needed.
Get notified the moment your Lalamove parcel reaches a new stage
You know that small thrill when a notification pops up saying your parcel just moved? That's what this is about. Turn on email alerts or push notifications and you'll get a friendly heads-up at every key moment for your Lalamove parcel — collected, in transit, out for delivery, and safely delivered. Toggle each event on or off in the settings, so the alerts you get are the ones you actually want and the rest stay quietly out of the way.
Set up Gmail once and watch Lalamove parcels arrive on your dashboard hands-free
Now, here's a small trick that saves a surprising amount of time. Connect Gmail once and Parcel Monitor turns every Lalamove order confirmation in your inbox into a tracked parcel automatically — no typing, no searching, no manual entry. We catch the tracking numbers the moment the emails land, add the parcels to your tracker, and start the live updates rolling in straight away. You set it up once and forget about it.
A tracking buddy that always knows where your Lalamove parcel is
Think of Parcel Monitor as the tracking buddy who keeps an eye on your parcels so you don't have to. Every Lalamove shipment shares the same dashboard with everything else you're expecting, watched from pickup through to delivery. Whether you want to check in actively or be told passively, both modes work — just log in from any device or switch on alerts to taste. Whichever route you pick, the worry quietly evaporates — we're doing the watching, so you don't have to. Just a tracking buddy for every Lalamove parcel coming your way, by your side every step of the journey.
