How can I follow all my parcels across Ukraine in one place?

Add each tracking number here and everything lines up on one page — the Rozetka order with Nova Poshta, the Ukrposhta package from abroad, the Meest delivery from a relative in Poland. Tracking number formats are automatically identified, helping you release pressure of guessing. It is completely free to use, and sign-up is not required to begin. Sign in with Google and connect your Gmail for a seamless upgrade. With that, your order confirmations are automatically detected and tracked, so new purchases pop up in your list before you've even opened the dispatch email. In wartime logistics, where schedules flex around alerts and routes adjust week to week, one honest timeline showing exactly where a package stands — and when it reached the viddilennia — is worth more than ever.

Can I track Nova Poshta, Ukrposhta, and Meest shipments together?

Yes — all three on one page, each with its full journey. Nova Poshta, the backbone of Ukrainian e-commerce, scan by scan through its branches and poshtomats; Ukrposhta carrying the postal traffic and most inbound international mail; and Meest, the bridge for the diaspora — its lines from Poland, Germany, the US and Canada into Ukraine are how millions of family packages travel. Alongside them we follow the international networks feeding packages toward Ukraine and the EU carriers handling the first legs. Your Rozetka order, an aid package from cousins in Toronto and an AliExpress find all sit in one timeline here. We track more than 1,000 carriers worldwide and identify each format automatically — and when a package changes hands at the border, from a Polish network to Nova Poshta, say, we follow it straight through.

How does branch (viddilennia) and Poshtomat locker delivery work with Nova Poshta?

The viddilennia is the heart of the system: your package lands at the Nova Poshta branch you chose at checkout, the app pings you the moment it's ready, and you collect with your passport or the app's digital ID — usually in a couple of minutes, the branches run briskly. Poshtomats are the self-service version: lockers at metro stations, supermarkets and residential blocks, opened with a code or straight from the app, around the clock. Practical rhythm: choose branch or poshtomat at checkout (branch for anything bulky or COD, poshtomat for grab-and-go), watch for the ready notification, and collect promptly — free storage runs a limited number of days before small storage fees start accruing, and eventually the return clock. The app also lets you redirect between branches, extend storage, or forward a package onward.

Are international shipments to Ukraine currently running, and which routes are affected?

Yes — packages flow into Ukraine every day, and the networks have adapted impressively. The standard pattern: international mail and e-commerce enter overland through the EU — Poland above all — where Ukrposhta, Nova Poshta's international arm and Meest pick up packages at border hubs and carry them onward; air routes remain closed, so everything rides trucks and rail for the final approach, which adds days rather than blocking anything. AliExpress, many EU shops and the diaspora channels all deliver, with delivery available across government-controlled territory. What's genuinely affected: occupied areas and active frontline zones, where service is suspended (the next answer covers what happens to those packages), and schedules everywhere flex around security situations. Routes and timelines shift with events, so for a valuable shipment, check the carrier's current service map before sending — and expect resilience rather than smoothness: the packages get through.

How long does delivery take from the EU or US to Ukraine right now?

Realistic wartime clocks, which are better than you might fear. From Poland and neighbouring EU countries: roughly five days to two weeks door to door, riding the overland corridors — Meest and Nova Poshta's EU lines run this lane constantly. From Germany and Western Europe: one to three weeks depending on the service, with the border transfer the main variable. From the US and Canada: two to five weeks by the consolidator and postal routes the diaspora uses (air to the EU, then overland), faster on premium services. The tracking rhythm: normal scans through the origin network, a quiet stretch around the EU border hub and transfer, then Ukrainian scans resume — that pause is the route working, not failing. Peak seasons and security events stretch everything, so build buffers for anything time-sensitive, and judge progress by the last confirmed hub rather than the silence after it.

What happens if my parcel is addressed to a region where delivery is suspended?

The networks handle this with more grace than you'd expect. A package addressed to a suspended area — occupied territory or an active combat zone — doesn't vanish: carriers stop it at the last operating branch on the route, and you'll typically be contacted with options. The usual menu: redirect it to any working branch elsewhere in Ukraine (Nova Poshta's app makes rerouting straightforward — many displaced recipients collect in their new city), hold it in storage for a period, or return it to the sender. If you're the recipient and you've relocated, act early: update the delivery branch in the app before the package reaches the dead end, and it simply flows to your new address. If you're sending to someone whose area's status is uncertain, check the carrier's service map first and agree a fallback branch with them. The system was built for a country in motion — use its flexibility.

When do I pay customs duty on parcels arriving in Ukraine (the €150 rule)?

The €150 line is the one to remember: packages for personal use valued at €150 or less enter free of duty and import VAT — which covers most family packages and everyday orders. Above it, the maths applies to the excess: duty at 10% and VAT at 20% calculated on the portion over €150, so a €200 package is taxed on €50, not on the whole value — a gentler formula than most countries'. There are volume limits too: the exemption assumes personal-use quantities, and frequent same-recipient shipments can draw attention. When tax is owed, the carrier handles the assessment and collects before handover — Nova Poshta and Meest notify you through their apps, Ukrposhta by notice. Keep the sender's honest declaration and your invoice handy for any value question, and treat threshold details as worth re-checking before a big order — customs rules here, as everywhere, evolve.

How long will Nova Poshta hold my parcel at the branch before returning it?

Nova Poshta's storage is generous but not infinite: after the package reaches your viddilennia or poshtomat, free storage runs for a set number of days — the app shows your exact deadline — after which modest daily storage fees start accruing, and eventually the return-to-sender process begins. The civilised part: the app puts the controls in your hand — extend storage when you're travelling, redirect the package to a branch across town (or across the country) if life moves, or authorise someone else to collect with their ID through the digital authorisation flow. So a deadline crunch has three exits before it becomes a return. The habit that makes it painless: collect within a few days of the ready notification, poshtomat packages especially, since locker windows run shorter than branch storage. And if a return has started anyway, contact the sender immediately — reversing mid-return is sometimes possible if someone asks quickly.

Which international carriers reach Ukraine most reliably today?

The reliable lanes are the adapted ones. Meest is the diaspora's workhorse — its Poland, Germany, US and Canada corridors into Ukraine run constantly, door-to-branch, with tracking throughout. Nova Poshta's international service (NP Shopping and its EU network) brings packages from European shops and hubs smoothly onto its domestic rails. Ukrposhta carries the classic postal traffic — foreign posts hand over at the EU border and Ukrposhta delivers nationally, slower but far-reaching. Among global names: DHL Express and others maintain adjusted service to Ukraine via overland routing, while pre-war air networks remain rerouted. The practical guidance: for family packages, the Meest-style consolidators offer the best price-reliability blend; for online shopping, choose shops that ship via the EU-overland lanes; and for anything critical, check the carrier's current Ukraine service page the week you ship — reliability here is a moving picture, currently a good one.

My Ukrposhta international tracking stopped updating — is my parcel lost?

Almost certainly not — Ukrposhta's international flow has long quiet stretches built in, and the war added a few more. The classic silence: after the origin country's export scan, your package rides to an EU border hub, transfers to Ukrposhta, and crosses overland — a stretch that can run one to three weeks producing few public scans, longer in peaks or during security disruptions. The next event usually appears when the package enters Ukrposhta's domestic sorting. So: under three weeks of silence, patience is genuinely the right tool. Past that, act on two fronts — the sender opens a trace with their post office (international enquiries must start origin-side, and they work), while you check with Ukrposhta using the tracking number in case the package is already waiting at your branch with a notice gone astray. And remember the sequence tells the story: an export scan followed by silence is a package in motion, not a package gone.

What other countries can I track parcels in with Parcel Monitor?

You may also want to explore tracking for these other destinations:

• Keep an eye on Poland deliveries

• Tracking made easy for Romania

• See deliveries to and from Greece

• Where's your Russian Federation parcel?

• Follow your shipment in Turkey

• Got a parcel from China? Track it here

Which other carriers can I track with Parcel Monitor?

These carrier pages are worth a look too:

• China Post tracking, step by step

• See where your AliExpress Standard Shipping package is

• Got a DHL Express number? Start here

• Check your Yun Express shipment

• Yanwen updates in one place

• Waiting on TNT? Track it here