OnTrac Tracking
Track Your OnTrac Parcels in One Place
Paste your OnTrac tracking number — we've got it!
Drop in your OnTrac tracking number — we'll follow your parcel right to your front door!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About OnTrac Parcel Tracking
What is OnTrac and what services do they offer?
OnTrac is a US regional last-mile delivery carrier, originally focused on the Western US and now operating coast-to-coast after merging with LaserShip in 2022. They specialise in fast e-commerce delivery for major online retailers. Main services: Same-day delivery in select metros, next-day delivery, 2-day delivery, and standard last-mile delivery. OnTrac handles a lot of Amazon, Walmart, and Shopify-store deliveries on the West Coast and increasingly nationwide.
How can I track an OnTrac package on Parcel Monitor?
Punch in your OnTrac tracking number and Parcel Monitor takes over from there. We pull live updates straight from OnTrac's system. Use the web or grab the app on iOS and Android. No account needed for basic tracking. Want it even simpler? Connect your Gmail and we'll pull OnTrac tracking numbers from your shipping emails automatically. Free, always.
How do I find my OnTrac tracking number?
OnTrac tracking numbers are usually 15 alphanumeric characters, often starting with "C" (something like C10000123456789). You'll find yours in the shipping confirmation email from the sender — usually labelled "OnTrac Tracking" or "Carrier: OnTrac." If you can't find the email, check the retailer's site under "My Orders." The shortcut: connect your Gmail to Parcel Monitor and we'll grab the OnTrac tracking number for you automatically.
How long does OnTrac usually take to deliver?
OnTrac is a last-mile carrier, so they handle the final stretch — typically 1–3 days from when they receive your parcel at a local sort facility. Same-day and next-day service is available in many metros, especially on the West Coast. Weekends sometimes add a day; OnTrac generally delivers Monday–Saturday, with limited Sunday service in some areas. Weather and peak holiday seasons can stretch timelines.
Where does OnTrac deliver?
OnTrac's traditional coverage is the Western US — California, Oregon, Washington, Nevada, Arizona, Utah, Idaho, and Colorado. After the 2022 LaserShip merger, the combined network now reaches coast to coast, with LaserShip covering the East Coast, Midwest, and South. They serve major cities and a long list of suburban areas. Some rural addresses get handed off to USPS for final delivery.
What do common OnTrac tracking statuses mean?
Most OnTrac tracking is built around these five statuses. 'Pending' means a label has been created but OnTrac hasn't taken the parcel yet. 'In Transit' tells you the parcel is moving through the network — hub, flight, customs, that kind of thing. 'Out for Delivery' is the highlight: your local OnTrac courier has the parcel and is heading your way today. 'Delivered' means it's arrived. And 'To Collect' shows the parcel is at a pickup point or locker for you to come and collect.
Why isn't my OnTrac tracking updating?
Take a breath — this is almost always normal. OnTrac logs scans mainly at sort and delivery points, so there can be quiet stretches between when the parcel enters their facility and when it goes out for delivery. Brand-new tracking numbers sometimes take 12–24 hours to register fully. Weekend backlogs and weather can slow things. If you're a day or two into silence, hang tight. If it's been more than 5 days, drop a quick note to the sender. We'll keep refreshing — the moment OnTrac logs something new, you'll see it here.
What should I do if my OnTrac parcel is lost?
Take a breath — most parcels that look lost actually turn up within a few days. Look at the tracking: where was the last scan, and which OnTrac facility had it? Give it some grace — usually 5–7 working days past the expected delivery date — before treating it as truly lost. If it still hasn't shown up, the smoothest path forward is a friendly message to whoever sent the parcel; they've got the direct line to OnTrac and can open a trace request. Keep your tracking screenshots close. We'll keep watching the tracking here too.
What should I do if my OnTrac parcel is marked delivered but didn't arrive?
That moment when 'delivered' lands and your hands are empty — stressful, we know. But this happens to lots of shoppers every day, and the parcel's almost always nearby. Start with the easy checks: porch, side gate, garage, behind a plant. OnTrac sometimes leaves parcels in safe locations — check the tracking history for delivery location notes. Ask anyone in the household and check with neighbours. "Delivered" scans occasionally land a day early, so give it 24–48 hours. If still missing, drop a friendly message to whoever sent it — they can open an investigation with OnTrac. Save your tracking screenshot. We'll keep watching here.
Can I track multiple OnTrac parcels in one place?
Definitely — pile OnTrac parcels in with anything else you're tracking, all on the same dashboard. Add tracking numbers manually, or connect your Gmail and we'll pull them from your shipping emails automatically. Each parcel updates live as OnTrac logs new scans. No cap on how many you can follow at once. Useful for West Coast shoppers who frequently get OnTrac deliveries.
Which other shipping companies does Parcel Monitor cover?
Looking for tracking for another carrier? Parcel Monitor covers these too:
Want to track parcels by country or globally?
Want to track by destination? Country and region pages sit right next to the carrier ones:
Your easy-to-use tracking solution for OnTrac parcels
Track OnTrac parcels in one place
OnTrac handles a huge share of last-mile e-commerce delivery on the US West Coast and beyond — and with Parcel Monitor, every OnTrac shipment lives on the same dashboard as anything else you're tracking. Drop in your tracking number and we pull live updates straight from OnTrac's system.
Auto-detect OnTrac tracking numbers
Paste any tracking number into Parcel Monitor and we identify OnTrac automatically. When Amazon or another retailer hands off your parcel to OnTrac for final delivery, the tracking stays continuous through the handover — no lost visibility.
Real-time updates straight to your phone
From the moment OnTrac receives your parcel to the second it lands at your door, you'll know exactly where it is. Switch on push notifications in the Parcel Monitor app and your phone buzzes at the milestones that matter — received at sort facility, out for delivery, delivered.
Connect your Gmail and stop typing
West Coast online shopping often means OnTrac deliveries from Amazon, Walmart, and a host of Shopify retailers. Connect your Google account to Parcel Monitor and we'll scan your shipping confirmations for you, pull OnTrac tracking numbers automatically, and add parcels to your dashboard before you've even opened the email.
