Track Every Parcel in France with Parcel Monitor

The whole French delivery landscape, in one timeline. La Poste and its Colissimo service carry the classics, Chronopost handles the express lanes, and Mondial Relay and Relais Colis run the pickup-point universe France loves — all supported here. Add Colis Privé and GLS delivering for the big marketplaces, DPD for many webshops, and the international names — DHL, FedEx, UPS — flying orders in. Your Vinted find, your Amazon.fr order and an AliExpress package clearing Roissy all sit on one page. We track more than 1,000 carriers worldwide and recognise each number automatically, so you don't need to know which courier the shop picked — paste it in, and we follow it through every handover to your door or your point relais.

Your package has arrived in France and is going through customs — routine, and usually brief. During this stop, the declaration gets checked, the 20% French VAT is verified or assessed, and since July 2026 the EU's flat €3 duty per item applies to low-value e-commerce packages. Most packages clear in a few days without your involvement, especially when the shop collected VAT at checkout through IOSS. If something is owed, La Poste or the courier contacts you with a payment request before delivery — check your email (and spam) when you see this status linger. One caution while you wait: scammers love imitating these payment messages, so only pay through the carrier's official site, reached by typing the address yourself. Once cleared, your timeline flips back to the familiar Colissimo scans.

Your package doesn't go far — it waits nearby. La Poste leaves an avis de passage and moves your package to your bureau de poste or a partner pickup point; Chronopost typically reroutes to a Pickup relay point, with the exact address in your tracking and notification. Bring photo ID matching the recipient name, plus the avis or the tracking number, and collection takes a minute. Both carriers show the pickup location and its ready-date in their apps, so check there before setting off. Just don't let it linger: pickup locations hold packages for a limited window — typically around two weeks — before starting the return to sender, and international returns are painful to reverse. Treat the missed-delivery scan on your timeline here as this week's errand.

Mondial Relay is the pickup-point specialist: instead of aiming for your door, your package lands at a point relais — a local shop, supermarket or locker — and you collect it when it suits you. You'll get a message with the pickup code once it's ready; bring that plus ID, and the shopkeeper hands it over. The trade-offs are real but fair: it's usually the cheapest option at checkout (which is why Vinted and many marketplaces default to it), and there's no missed-delivery lottery — your package waits for you, not the other way round. Home delivery wins on convenience for heavy items. One habit worth keeping: collect within the window in your message, because relay points have limited shelf space and return uncollected packages on schedule.

Yes — France has a formal system for exactly this. A procuration is a standing authorisation you grant so someone else can collect your mail and packages: you can set it up online on the La Poste site or at a bureau de poste, naming the person and the period it covers. Once registered, your proxy collects with their own ID, no drama at the counter. For a one-off pickup, a simpler route usually works: your signed authorisation on or with the avis de passage, plus a copy of your ID and the collector's own ID. Households often manage with the avis and matching-address ID, but when a pickup matters, the formal procuration removes all doubt. Either way, send your helper with the tracking number — it's the first thing asked.

Take a breath — most "livré" mysteries resolve within a day. Start with the delivery details in the tracking: it often names a mailbox, a gardien, a neighbour or a relay point rather than your doormat. Ask the building's gardien and your neighbours, and check any spot a driver might consider sheltered. Colis Privé in particular delivers to mailboxes when the package fits, so look there first. Scans also sometimes land before the van does, so give it until tonight. Still haven't received it by the following day? Open a claim with the carrier using your tracking number, and tell the seller, who can trigger an investigation, a replacement or a refund; marketplaces handle this routinely. Your timeline here shows the exact scan time and wording — quote it in both conversations and things move faster.

Colissimo rides with your regular facteur: your package joins the normal mail round, which is why delivery usually happens at the same familiar time your letters arrive, most often before early afternoon. If the package fits your mailbox, it goes; if it needs a signature or is too big, the facteur rings, and a missed attempt becomes an avis de passage with the pickup location. Two things follow from this design. First, there's no evening slot to hope for — if the facteur has passed, today's chance has passed. Second, La Poste offers a neat consolation: after a missed attempt you can often choose a second presentation or a different pickup point online. Watch your timeline here for the "en cours de livraison" scan; that's your morning heads-up that today is the day.

Those two names are France's international front door: Roissy is where most airmail lands, and Chilly-Mazarin hosts one of the country's biggest sorting hubs. Nearly every package from abroad pauses at one or both — so when your tracking sits there, you're in the queue, not in trouble. The pause covers unloading, customs review and injection into the domestic Colissimo network, and few of those steps produce public scans. A few days is routine; peak season and packages from Asia stretch it longer. While you wait, check your email for a customs payment request, because an unpaid VAT bill quietly parks packages at exactly this stage. Otherwise, patience — the next scan usually announces your package is moving through the regional network toward your facteur's round.

Yes — that's precisely the problem we built for. Paste in whatever number the shop gave you, and we identify the carrier from the number's format automatically: no dropdown, no guessing whether it's Colissimo, Chronopost, Colis Privé or GLS. This matters in France more than most places, because shops often choose the courier after you order — and marketplaces switch carriers depending on the seller. If two carriers happen to share a format, we'll show the likely matches and you pick in a tap. And when your international order lands in France and changes carriers — Cainiao to Colissimo, say — we follow it across the handover, so the one number you have tells the whole story anyway. The lazy upgrade: connect your Gmail, and orders start tracking themselves.

Usually, yes. Chronopost's Predict-style options let you act on the delivery notice: pick another day, divert to a Pickup relay point, or authorise a safe-place drop, all from the link in your notification or on chronopost.fr with the tracking number. La Poste offers similar controls for Colissimo — choose a second presentation after a missed attempt, reroute to a bureau de poste or pickup point, and manage preferences through your La Poste account. The honest limits: what you can change depends on what the sender allowed, and international packages typically become steerable only once they've cleared customs and entered the domestic network. Practical rhythm: watch your timeline here, and when you see the first French domestic scan, that's your window to open the carrier's page and set things up before the driver loads the van.

IOSS decides whether your package glides through Roissy or waits there. When a non-EU shop is IOSS-registered, the 20% French VAT is collected at checkout, the package travels with an electronic tax-paid marker, and customs waves it through — no payment request, no handling fee, no delay. Without IOSS, the same order stops for assessment: you'll get a payment request for the VAT (plus the EU's €3 low-value duty from July 2026), the carrier adds its handling charge, and the delivery loses days. You can tell which lane you're in at checkout: a VAT line in your total means the fast lane. Amazon, AliExpress, Temu and the other big platforms run IOSS by default — it's the small independent shops where a ten-second check saves a week.

You may also want to explore tracking for these other destinations:

• Track parcels going to or from Germany

• Check on your Netherlands delivery

• Your Belgium orders, all in one place

• Waiting on something from Austria?

• Keep an eye on Switzerland deliveries

• Tracking made easy for Italy

These carrier pages are worth a look too:

• Track your DPD parcels

• Following a DHL Express delivery?

• Hermesworld tracking, step by step

• See where your UPS package is