Track DPD Parcels
Track Your DPD Parcels And Delivery Windows
Add your DPD tracking number for live updates to your door!
Add your DPD tracking number and watch your all your deliveries in one dashboard!
Track your parcel here
Track your parcel here
Carrier Information
DPD
DPD was founded in Germany in 1976 as a joint venture between 18 freight forwarders, and is now the parcel brand of Geopost, part of France's La Poste group. It has a presence in more than 50 countries and delivers to 230 countries and territories through 150,000+ Pickup points.
Overview
- Headquarters
- France
- Website
- DPD Website
- Contact
- +49 01806 373 200
Join 1m+ users in simplifying their delivery experience
230+
Countries reached by DPD
1,000+
Online stores worldwide ship with DPD
Top 10 Merchants
How DPD Tracking Works
Tracking number
A DPD parcel number is 14 digits, and that's the same across DPD's network rather than varying by country — what changes between countries is the first four digits, which identify the depot that created the label.
The last digit is a check digit calculated with a standards-body algorithm, which is why a mistyped number is usually rejected outright rather than returning the wrong parcel.
You'll find it in the sender's confirmation, in the DPD email or text announcing your delivery, in myDPD under your parcels, on a Pickup shop receipt, or on the card a driver leaves. One quirk: DPD reuses a parcel number only once in any six-month period, or nine months for cash-on-delivery parcels.
Tracking status
DPD doesn't publish one glossary for the whole group, but its national sites publish their own, and these are real DPD wordings with DPD's own definitions:
Order created — the label has been created and the parcel is still with the sender
Parcel handed over to DPD — collected from the sender, not yet at the sorting hub
In transit — handed over and on its way to the sorting hub
Parcel at terminal — being sorted
Out for delivery — with the courier
Delivered — handed over to the recipient
Some DPD countries call that first stage 'Order data transmitted' instead of 'Order created'. Same thing: the sender hasn't handed it over yet.
What makes DPD unusual is what comes next. Its Predict service gives you a one-hour delivery window that narrows to a 15-minute slot, with the driver's name and your parcel's position in their queue — and while it's in flight you can change the date, send it to a neighbour, nominate a safe place or divert it to a Pickup shop.
Supported services
Home Delivery with Predict: Standard door-to-door delivery featuring real-time time window notifications and driver tracking.
Pickup Parcel Shop Network: Direct-to-shop delivery and local collection options across DPD's extensive European network (including over 10,300 Pickup shop locations in Germany).
Regional Variations: Service tiers and specific delivery timeframes vary by national operating unit (such as DPD UK, DPD Germany, or DPD France). Check your merchant dispatch confirmation for local service specifications
Common Questions About DPD Delivery
What happens if I miss my 1-hour DPD delivery window?
Less than you might fear — missing the window doesn’t cancel the delivery, it triggers the fallback your driver chooses on the spot. Typically that means a card, and the parcel going either to a neighbour, a nearby Pickup shop, or back for another attempt the next working day. You’ll normally get a message telling you which, and the record shows the same. Worth knowing that the window is an estimate refined on the morning of delivery, so a driver running ahead or behind can arrive outside it entirely. If you know you’ll miss it, changing the delivery in the app beforehand is far easier than resolving it afterwards.
How long does a DPD Pickup Shop or Pickup Locker hold a parcel before returning it to the sender?
Standard DPD Pickup Shops hold parcels for 7 calendar days, while DPD Pickup Lockers hold parcels for 3 calendar days (72 hours) because compartment space is needed for subsequent deliveries. Your collection notification message specifies the exact deadline that applies to your shipment, which is the date to follow. Once this timeframe lapses, the parcel starts its return journey to the sender, turning a quick collection into a potential refund conversation. Shops may occasionally accommodate a short extension if you call ahead, but automated lockers cannot. Remember to bring a valid photo ID and your collection PIN or QR code, and check local store operating hours before traveling.
Can I instruct the DPD courier to leave my parcel with a specific neighbor or in a safe place while in transit?
Nominating a neighbour is one of the things this service does particularly well — in-flight changes are available through the app or the link in your delivery message, right up until the driver is close. You can nominate a neighbour, choose a safe place, divert to a Pickup shop, or move the delivery to another day. Two constraints apply: senders can block changes on parcels requiring a signature, and options shrink once the driver is within a stop or two of you. Setting a standing preference rather than deciding parcel by parcel saves repeating the exercise, and applies to future deliveries automatically.
What should I do if my DPD tracking displays “Delivered” with a photo that is not my address?
Study the photo properly first, because a surprising number turns out to be your own address from an unfamiliar angle, or a neighbour’s door that looks much like yours. Check the house number if it’s visible, the door colour, the step, the bins. If it genuinely isn’t your property, save the image immediately — these links expire — and note the exact delivery time from the record. Report it to DPD with both details, since the delivery data includes location information they can check against the photo. Tell the retailer at the same time: they carry responsibility for the order arriving and can refund or replace while it’s investigated.
Can I keep my DPD window next to my other couriers’ deliveries?
Side by side is where this helps most, because one parcel has a precise window while the others stay vague about the whole week. Drop each number in and the whole set lines up together, with over 1,000 carriers’ formats read on sight. Alerts are what make this work in practice: the moment a parcel goes out for delivery, that’s the update that changes your plans, and you get it without watching for it. Connect Gmail after a Google sign-in and order confirmations get picked up on their own, so parcels appear before you’ve looked for a number.
Which countries can I track parcels in with Parcel Monitor?
You may also want to explore tracking for these other destinations:
Which other carriers can I track with Parcel Monitor?
These carrier pages are worth a look too:
Customer Reviews
Excellent delivery
Very pleased
Good service very fast
Parcel has been ‘processed’ for days.
When I try to track my parcel it says "not found" I have been waiting for a week now and have not received my parcel. Not happy with the service.
Your easy-to-use tracking solution for DPD parcels
Track DPD parcels in one place
DPD gives you a precise delivery window, which is genuinely useful — and much more useful when it sits next to everything else you're expecting. Paste your DPD tracking number into Parcel Monitor and we pull the scans as they publish, including the driver updates, the Pickup shop drop and the photo proof on arrival. One dashboard for the parcel with a one-hour window and the one that says 'sometime this week'.
Auto-detect DPD tracking numbers
You don't need to pick a carrier from a list. Enter the number and Parcel Monitor recognises the format automatically, then starts collecting updates. Handy when several shops ship with different carriers and you'd rather not remember which is which — and handy for cross-border orders, where a DPD parcel may be handed over between country operations before it reaches you.
Know the moment your DPD parcel moves
The delivery window is only worth having if you hear about it in time. Switch on push notifications in the Parcel Monitor app and your phone tells you when the driver is on the way, when the window is confirmed and when the parcel is delivered or left at a Pickup shop. Prefer email? That works too, and you choose which steps matter.
Gmail finds your DPD numbers
Between retailers, marketplaces and returns, DPD parcels arrive with confirmation emails scattered across your inbox. Connect your Google account to Parcel Monitor and we'll find the tracking numbers automatically, adding each parcel to one list. Your next order shows up already being tracked, before you've opened the email. It's free, and you can disconnect any time.
