RAM Tracking
Track Your RAM Parcels in One Place
Drop in the RAM number — we'll handle it!
Lob in the RAM tracking number — we'll watch every scan for you!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About RAM Parcel Tracking
What is RAM and what services do they offer?
RAM, formally RAM Hand-to-Hand Couriers, is one of South Africa's largest privately owned courier companies, headquartered in Johannesburg and known for its strict hand-to-hand delivery model: every consignment is handed over and signed for, with no door-drops. The business operates more than 40 hubs across South Africa with around 1,600 vehicles and 3,000 staff, supporting domestic parcel delivery, warehousing, distribution and e-commerce logistics. Since 2013 RAM has partnered with DHL Express to extend its international reach to 220+ countries with 2-5 business day transit to major destinations. You can follow your RAM parcel on Parcel Monitor by entering the waybill number.
How can I track a RAM package on Parcel Monitor?
Keeping tabs on a RAM delivery has never been simpler than this. All your RAM updates land in the same tracking list as the rest of your parcels — one window, no switching back and forth. Phone or desktop, the choice is yours — Parcel Monitor's RAM view feels the same and works the same on both. You can opt in to email alerts so every RAM status change quietly lands in your inbox — no manual checking required. If you're a Gmail user, connect it once and your RAM parcels will turn up in Parcel Monitor on their own, no manual entry needed. Sit back and let Parcel Monitor handle the watching — your RAM parcel and everything else you're expecting are in one well-organised place.
How do I find my RAM tracking number?
Start with the shipping confirmation email from the seller — RAM numbers look like Typically an alphanumeric waybill number issued by RAM at booking and are normally paired with a 'track your order' link. Can't find the email? Head to the seller's site, open the order in your account history, and the RAM tracking number will be displayed there. If you posted the parcel yourself at a RAM drop-off point, the tracking number is printed on the receipt they handed you at the counter. To skip the hunt entirely, connect Gmail to Parcel Monitor and we'll lift RAM tracking numbers from your shipping emails as soon as they arrive.
How long does RAM usually take to deliver?
Within RAM's primary service area, deliveries typically wrap up in 1-2 business days within South Africa via 40+ hubs on standard service — rural postcodes can be a touch slower. Plan on 2-5 business days to most major destinations via the DHL Express partnership for an international RAM shipment, plus a customs buffer of 1–5 days at the destination — that's the realistic window. Peak season — Black Friday, Christmas, Lunar New Year, Diwali — pushes volume up sharply, and delivery times usually drift a few days longer. For the actual ETA, check the Parcel Monitor tracking page — it's based on live carrier scans rather than the static promise made at order time.
Where does RAM deliver?
You'll find RAM delivering across South Africa nationwide via 40+ hubs, 1,600+ vehicles and 3,000+ staff; international reach to 220+ countries via DHL Express. Beyond that, they work with DHL Express (since 2013) for international shipments to extend the network. On Parcel Monitor, paste your number and we'll follow it across every carrier involved — no need to know which one's handling the current leg.
What do common RAM tracking statuses mean?
These are the RAM statuses you'll see most often, decoded so you know exactly where things stand. Ordered is the kick-off status — order confirmed and label created, but the parcel is still at the seller's warehouse. In Transit is usually the longest phase — your parcel is travelling between RAM's facilities and may pass through several. Out for Delivery signals same-day arrival — the parcel is on a final-mile vehicle moving towards you. When you see Delivered, the parcel has reached its destination and the journey is complete. To Collect = delivery didn't go through, so RAM parked the parcel at a pickup point for you. Pending is a 'paused-for-now' status — the parcel hasn't been re-scanned yet, often during transit gaps.
Why isn't my RAM tracking updating?
Refreshing the RAM page and seeing nothing new is anxious-making, especially for a long-haul parcel. We hear this concern weekly. Before assuming the worst, know that 90%+ of stuck parcels eventually move — the silence is usually a scan gap, not a real problem. RAM scans the parcel at key moments — collection, hub arrivals, dispatch, delivery — not at every step in between, so gaps are expected. First move: pull up the tracking and look at the last scan date. A few days quiet on a long route is fine; over two weeks deserves a follow-up. Once you cross the 'normal silence' threshold — roughly 7 days domestic, 21 days international — it's time to ask RAM to investigate. Meanwhile, Parcel Monitor keeps the tracking under observation — we'll push a notification the moment something updates, even if that's days away.
What should I do if my RAM parcel is lost?
When a parcel goes silent for too long, it's natural to fear the worst. We get the worry, and there's a clear path forward. Parcels that look lost almost always reappear once the next scan posts — actual losses are the exception, not the norm. Study the most recent tracking event closely. Where was it scanned, and how long ago? That combination usually answers whether to wait a bit longer or to escalate. If the silence has crossed the normal threshold for the route — roughly 7-10 days for domestic, 20+ days for international — that's the moment to contact RAM customer service with your tracking number and ask for a formal search. After RAM declares the parcel lost, the seller becomes your point of contact. They file the formal claim with the carrier and arrange the refund or replacement. Build your file as you go. Screenshots of the RAM tracking are your audit trail, and they make any claim much smoother to file. We stay watching even when RAM pauses — any new scan triggers an instant push notification in Parcel Monitor.
What should I do if my RAM parcel is marked delivered but didn't arrive?
Few things rattle the day quite like a RAM 'delivered' scan when the doorstep is empty — it's a common pain point, and usually resolvable. Check every sheltered corner near the door — alcoves, behind planters, by the bins, under the porch awning — couriers like to hide parcels from view. Many RAM drivers leave a delivery photo or short location note in the tracking history — scrolling back through the events often answers the question outright. Ask around the household first, then the neighbours — drivers regularly leave parcels with whoever opens the door first if your address doesn't answer. Sometimes the 'delivered' scan is logged just before the driver actually finishes the round, so 24 to 48 hours of patience is reasonable before escalating. Should the parcel stay missing beyond the buffer window, raise it with the merchant — they're the one with the direct line to RAM for opening an investigation. Screenshots of the tracking events are useful for the merchant — and we'll keep watching for fresh updates on Parcel Monitor either way.
Can I track multiple RAM parcels in one place?
Definitely — Parcel Monitor is a multi-carrier dashboard at heart, so RAM parcels share the view with shipments from any other carrier you use. Add tracking numbers manually, or connect Gmail and let auto-detection lift RAM numbers out of your shipping emails as they arrive. Each RAM parcel updates itself as scans land, so the dashboard always reflects the latest movement across all your shipments. There's no cap on how many parcels can sit on the dashboard at once, which becomes a real perk through Black Friday weekend, Singles' Day, or the run-up to Christmas.
Are there other carrier tracking pages I should know about?
If you ship with others too, chances are we track them. A few popular picks:
Want to track parcels by country or globally?
If you'd rather browse by destination, Parcel Monitor has country and region pages too. A few that might come in handy:
Your easy-to-use tracking solution for RAM parcels
Bring every RAM parcel together
Every RAM parcel lives on one Parcel Monitor dashboard. Paste the tracking number and we identify RAM from the format, then pull live scans and any handoff updates. No need to know which carrier has it at each leg — we follow the chain automatically.
Get a heads-up every time your RAM parcel changes status
That tiny moment when a notification lights up to tell you your parcel just moved is genuinely satisfying. Switch on the alerts you want — push notifications, email, or both — and Parcel Monitor will quietly let you know whenever your RAM parcel reaches a new milestone, from pickup through to delivery. The notification settings give you full control over what you're alerted about, so you only hear from us about the moments that genuinely matter.
Connect Gmail once and your RAM tracking shows up by itself
Here's where Parcel Monitor really earns its keep. Link your Gmail to Parcel Monitor and every RAM shipping confirmation that arrives becomes a tracked parcel without you doing a thing — no copy-paste, no manual entry, no rummaging through your emails for tracking numbers. Each shipping email triggers a quick lookup — number picked up, parcel added to your dashboard, live tracking switched on, all in one go. You set it up once and forget about it.
Your tracking buddy for every RAM parcel you're waiting on
Picture Parcel Monitor as your tracking buddy — always in your corner, always knowing where your parcels are. Every RAM parcel goes into the same tidy list as your other deliveries, each one watched from start to finish. You can check in whenever you like, on your phone or laptop, and see exactly where things stand. Or set notifications and let the updates come to you. Either way, the worry of 'where's my parcel?' fades into the background, because we're handling the watching for you. A dependable tracking buddy for every RAM shipment, gently keeping you in the loop right through to delivery.
