Track Your Professional Couriers Parcels in One Place
Enter your tracking number and we'll follow your parcel across India, all the way home!Enter your tracking number for live updates to your door!
Track your parcel here
Track your parcel here
Carrier Information
Professional Couriers
The Professional Couriers is an Indian courier company founded on 1 November 1987 by a group of eight, with its head office in Mumbai. It carries documents, parcels and e-commerce shipments through 3,300+ branches across India, with international services running since 1999.
Overview
- Headquarters
- India
- Contact
- —
A quick look at what Professional Couriers covers
5+
Countries reached by Professional Couriers
100+
Online stores ship with Professional Couriers
How Professional Couriers Tracking Works
Tracking number
TPC issues a consignment number (printed on the docket provided upon booking or sent by your merchant). Consignment numbers typically feature a 3-letter branch or origin prefix followed by 4 to 9 digits, forming a 7 to 12 character alphanumeric string (e.g., DEL12345678 or BLR5150310587).
Lookup Options: TPC's online tracker provides four distinct search categories:
Domestic — for standard shipments within India.
International — for cross-border shipments leaving or entering India.
Ref No. — for queries using a merchant reference number rather than the primary TPC docket number.
Mass — for tracking multiple consignments in a single query.…
If a query returns no results under one tab, verify that the correct lookup mode was selected.
Tracking status
TPC's network is built on branch scans, so the journey reads as a list of places rather than a description of events:
Pending — your consignment number is in and we're waiting for a branch to scan it
Ordered — booked, but not yet picked up
In Transit — moving between branches and regional hubs
Out for Delivery — with the branch covering your address
To Collect — sitting at the delivering branch until you can get there
Returned — travelling back to whoever sent it
That last delivering branch is also who to contact if things stall. They can chase inside the network in a way you can't from outside it, so start there rather than with a central number.
Supported services
ProPremium — express time-critical service featuring 365-day handling (including holidays), money-back delivery guarantees, and continuous tracking via email/SMS alerts. International offices operate in the US, Dubai, Kuwait, Singapore, Colombo, and Kathmandu.
Pro E-Service — specialized delivery solutions for e-commerce retailers.
Priority Class — priority processing for time-sensitive documents and small packages.
ProEX & Freight Services — express freight handling for heavy and commercial cargo.
International Courier and Cargo — worldwide document and parcel transport.
FAQs About Professional Couriers Parcel Tracking
Another attempt on the following working day is the normal pattern, so a single miss isn’t the end of it. Between attempts your package waits at the branch handling your area rather than going anywhere far. The detail that decides most deliveries here is your phone: riders routinely call before arriving, and an unanswered number is the commonest reason a package goes back rather than reaching you. If you can’t be there, arranging for a family member, a neighbour, a building watchman or your office reception to receive it usually works. After repeated failed attempts the package stays at the branch and eventually goes back to the sender, so it pays to act after the first miss rather than the third.
Collecting from the counter is usually possible, and it’s a genuinely practical option when nobody is home during working hours. Ring the branch that’s handling your area — your tracking history shows which one currently has the package — and ask them to hold it at the counter for you instead of sending it out again. Branch staff arrange this directly, which is why calling them works better than going through any central number. Ask before the next delivery attempt rather than after, since holding a package at the counter is far easier than recalling one already loaded onto a rider’s round. Confirm the address and counter hours on the same call, because the branch shown in tracking isn’t always where you’d walk in.
Take a valid government-issued photo ID matching the recipient name on the consignment, along with your docket/tracking number — that combination covers standard counter pickups. If sending someone in your place, they will need a signed authorization letter from you, their own valid photo ID, and a copy of your photo ID. Requirements can vary between franchise branches, so a quick phone call to the local office before traveling is always recommended. Where the package is a cash-on-delivery order, bring the exact payment amount in cash, as this is settled directly at the counter. Having your docket number saved on your phone speeds up the visit significantly.
Your nearest branch is the right first call, because they can chase within the network in a way an outsider can’t. Have the tracking number ready and ask a specific question — when is it scheduled to move onward — rather than making a general complaint, since the specific version gets a specific answer. A few days at a hub is fairly routine, particularly during festival season and big sale weeks when volumes surge, so the timing shapes how worried to be. If it’s been a week or more without movement, escalate to the company’s customer service with a note of who you’ve already spoken to, and tell the seller as well — their complaint carries commercial weight yours doesn’t.
That depends on which branch your package has actually reached, which is where expectations and reality sometimes part company. Packages are routed to the branch serving your delivery address, and that isn’t always the one nearest to you or the most convenient to reach. What you can usually do is ask that branch to hold it for counter collection instead of attempting delivery. Moving a package to a different branch is a bigger task and depends on their internal routing, so it’s worth asking rather than assuming. Check the branch location in your tracking history first, then call them — that way the conversation starts from where the package actually is.
Ask the branch at your end anyway, even though the package isn’t there. They can see where it sits within the network and when it’s expected, which is more than any public tracking will tell you, and they deal with the origin side routinely. Have the number ready and ask for the current location and expected onward movement. If they can’t help, the seller or whoever sent it is your next call, since the sender can raise it formally and get a different level of response. Long gaps between hubs are common in India, especially across state lines and during festival weeks, so a couple of quiet days usually means routing rather than trouble.
You may also want to explore tracking for these other destinations:
Customer Reviews
Very happy with how quickly and safely my package arrived.
Kept me posted the entire way, right down to a 30-minute delivery window.
Fine service overall, just wish the delivery window was tighter.
Highly impressed with the delivery speed and condition of the package.
Customer service closed my case without resolving it or even replying to my last message.
Your easy-to-use tracking solution for Professional Couriers parcels
Track Professional Couriers parcels in one place
Professional Couriers is one of India's largest courier networks — and with Parcel Monitor, every Professional Couriers shipment lives on the same dashboard as anything else you're tracking. Drop in your docket number and we pull live updates straight from their system.
Auto-detect Professional Couriers tracking numbers
Paste any tracking number into Parcel Monitor and we identify Professional Couriers automatically from the format. Handovers between Professional Couriers and partner carriers stay continuous in your tracking view.
Real-time updates straight to your phone
From the moment Professional Couriers picks up your parcel to the second it lands at your doorstep, you'll know exactly where it is. Switch on push notifications in the Parcel Monitor app and your phone buzzes at the milestones that matter — pickup, in transit, out for delivery, delivered.
Connect your Gmail and stop typing
Indian online shopping often means Professional Couriers deliveries. Connect your Google account to Parcel Monitor and we'll scan your shipping confirmations for you, pull Professional Couriers tracking numbers automatically. Free, your shopping data stays yours.
