Shiptor Tracking
Watch Your Shiptor Shipments from Pickup to Door
Paste your Shiptor number — we've got it!
Drop in your Shiptor tracking number — we'll follow your parcel through customs and to your door!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Shiptor Parcel Tracking
What is Shiptor and what services do they offer?
Shiptor is a Russian e-commerce logistics aggregator originally founded in Voronezh in 2006 as a cross-border project, then pivoted in 2016 into a B2B platform that connects online merchants to more than 170 postal and courier services through a single integration. From its Moscow base, Shiptor covers more than 7,000 cities across Russia, Kazakhstan and Belarus, with international warehouses in the US, Germany and China supporting cross-border lanes. Partners include Russian Post, SDEK, DPD, Boxberry, PickPoint, DHL, FedEx and USPS, with delivery via courier, pick-up point or parcel locker. Sberbank acquired Shiptor in July 2019 and integrated it into SberLogistika. You can follow your Shiptor parcel on Parcel Monitor by entering the tracking number.
How can I track a Shiptor package on Parcel Monitor?
Following a Shiptor shipment from dispatch to doorstep is a much simpler job with Parcel Monitor. You'll see Shiptor's real-time updates side by side with everything else in your dashboard — no juggling tabs, no hunting between sites. Phone, laptop, tablet — wherever you check in from, the progress of your Shiptor shipment is right there waiting. Turn on email alerts and we'll send you a quick note whenever your Shiptor parcel moves to a new status, so you stay in the loop effortlessly. If you're a Gmail user, connecting your account means Parcel Monitor finds your Shiptor tracking numbers on its own — saves the copy-paste step. Sit back and let Parcel Monitor handle the watching — your Shiptor parcel and everything else you're expecting are in one well-organised place.
How do I find my Shiptor tracking number?
The shipping confirmation email from the sender is the first place to look — your Shiptor tracking number, usually in the Typically an alphanumeric reference issued by Shiptor or the underlying carrier on the shipment format, sits right next to a 'Track' button. If you've deleted the email or can't find it, the order history page on the merchant's site usually shows the Shiptor tracking number too. Self-shipped via Shiptor? Look at the receipt — the tracking number is printed near the top, often paired with a barcode for scanning. Connect Gmail in two clicks and Shiptor tracking numbers start surfacing on their own — Parcel Monitor pulls them straight from shipping emails.
How long does Shiptor usually take to deliver?
Standard Shiptor shipments usually finish in 1-3 business days within major Russian cities (Moscow, St. Petersburg); 7-10 days for remote regions domestically, though service tier and exact route can shift that either way. International deliveries through Shiptor typically take 5-21 business days depending on destination and partner carrier, and customs clearance usually adds another 1–5 days at the destination border. Peak season — Black Friday, Christmas, Lunar New Year, Diwali — pushes volume up sharply, and delivery times usually drift a few days longer. Parcel Monitor's live tracker gives you the realistic ETA because it's based on real-time scans, not the optimistic estimate flashed at checkout.
Where does Shiptor deliver?
You'll find Shiptor delivering across Russia, Kazakhstan and Belarus with 7,000+ cities reached; international warehouses in the US, Germany and China. Beyond that, they work with Russian Post, SDEK, DPD, Boxberry, PickPoint, DHL, FedEx, USPS and 160+ other partners to extend the network. On Parcel Monitor, paste your number and we'll follow it across every carrier involved — no need to know which one's handling the current leg.
What do common Shiptor tracking statuses mean?
Below is what each main Shiptor tracking status is telling you, in plain terms. Ordered signals that the seller has booked the shipment with Shiptor, but the parcel still needs to be physically collected. When you see In Transit, your parcel is officially in Shiptor's hands and progressing along its delivery route. Out for Delivery = the parcel left the local depot this morning and the courier is making their rounds. Delivered = handover complete, often accompanied by a photo or signature in the tracking history. When the status shows To Collect, the parcel is at a designated collection location nearby. Pending = the system is awaiting the next update; usually nothing's wrong, just no new scan yet.
Why isn't my Shiptor tracking updating?
Quiet tracking from Shiptor is one of those situations that feels much worse than it usually is — we'll walk through what to do. Long gaps between scans are normal for many routes — not a red flag — so try not to panic at the first day or two of silence. The parcel travels between scan checkpoints, sometimes over long distances; silent stretches of a few days are typical. Action one — read the last scan carefully. Its location and timestamp tell you most of what you need to know about whether silence is normal. Once you cross the 'normal silence' threshold — roughly 7 days domestic, 21 days international — it's time to ask Shiptor to investigate. On our end, we keep watching the Shiptor tracking — push notifications fire the moment a new scan posts, even days or weeks later.
What should I do if my Shiptor parcel is lost?
We genuinely sympathise — worrying about a lost Shiptor parcel, especially a valuable or sentimental one, is no small thing. Genuinely lost parcels are rare — most 'lost' status is really 'silent transit' that resolves on its own in a week or two. Start by reading the tracking carefully, especially the latest scan. Where it was and when it happened together answer most of the 'is it actually lost?' question. When silence has stretched too long, contact Shiptor customer support with the tracking number. They can pull internal scans and open a formal investigation that you can't initiate yourself. When Shiptor concludes the parcel is truly lost, the seller is who you go to. They have the carrier contract and the legal duty to provide a refund or reship the order. Grab screenshots of the tracking page as it stands now. This evidence supports the seller claim and protects you if anything turns into a dispute. Parcel Monitor stays on the Shiptor tracking even when the carrier appears to have given up — push notifications fire on any new scan.
What should I do if my Shiptor parcel is marked delivered but didn't arrive?
That gap between Shiptor reporting 'delivered' and a parcel actually being in front of you is one of the more frustrating tracking moments. Have a proper look around the usual delivery zones — porch, side entrance, garage, the back of any planter, even the recycling bin area. Have a proper look through the Shiptor tracking events — there's often a delivery photo or a one-line description of where the parcel was placed. Have a word with whoever's in the house and knock on the immediate neighbours' doors — couriers often hand parcels to the first available person nearby. Build in a small grace period of a day or two — early 'delivered' scans are a known quirk, and many parcels reappear inside that timeframe. If the parcel still hasn't surfaced after that, contact the seller — they have the direct relationship with Shiptor and can open a formal investigation on your behalf. Snap a screenshot of the tracking timeline for the record — we keep watching the parcel on our end and surface any new scans automatically.
Can I track multiple Shiptor parcels in one place?
Of course — the Parcel Monitor dashboard is designed for exactly this, stacking Shiptor parcels alongside every other carrier in one place. Add tracking numbers yourself, or let Gmail integration do the heavy lifting — Shiptor numbers get picked out of shipping emails and added automatically. Live scan updates land for each parcel individually, so the full dashboard view stays current as your Shiptor parcels move. There's no maximum number of parcels — useful day-to-day, and a small lifesaver during Black Friday, Singles' Day, or holiday gifting season.
What other delivery services can I track here?
There's a long list of other carriers we track. Take a look at these too:
Are there other country or region tracking pages?
Browse by country or region with these popular tracking pages:
Your easy-to-use tracking solution for Shiptor parcels
Bring every Shiptor parcel together
Shiptor moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every Shiptor shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Email and push alerts keep you posted on every Shiptor step
That tiny moment when a notification lights up to tell you your parcel just moved is genuinely satisfying. Turn on email alerts or push notifications and you'll get a friendly heads-up at every key moment for your Shiptor parcel — collected, in transit, out for delivery, and safely delivered. You set the rhythm — choose the events that get an alert in the settings and politely silence the ones you'd rather not hear about.
Link Gmail and never copy-paste a Shiptor tracking number again
And now, the actually-handy automation. Connect your Gmail to Parcel Monitor once, and every Shiptor shipping confirmation that lands in your inbox becomes a tracked parcel automatically — no copy-paste, no manual entry, no hunting for tracking numbers in your order emails. Each new Shiptor shipping email lands, we extract the tracking number, the parcel appears on your dashboard, and the live updates start flowing in. After the one-time connection, you're entirely hands-off.
The tracking buddy that stays on top of every Shiptor delivery for you
Picture a tracking buddy who keeps an eye on every parcel you're expecting — that's the role Parcel Monitor plays for you. Every Shiptor parcel goes into the same tidy list as your other deliveries, each one watched from start to finish. Whether you want to check in actively or be told passively, both modes work — just log in from any device or switch on alerts to taste. Whichever method suits you, the 'where's my parcel?' question loses its weight, because we're staying on top of it for you. Think of it as a tracking buddy for every Shiptor parcel coming your way — one that stays on the case until things are safely delivered.
