Relais Colis Tracking
See Every Relais Colis Parcel on One Dashboard
Drop in the Relais Colis number — we'll handle it!
Add your Relais Colis tracking number — we'll follow the parcel across every leg of the journey!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Relais Colis Parcel Tracking
What is Relais Colis and what services do they offer?
Relais Colis is a French parcel delivery company founded in 1969 as SOGEP — originally the in-house carrier of mail-order retailer La Redoute — and it has a real claim to logistics history: in 1983 it invented the parcel pickup point concept, the world's first relais network. From its French base, Relais Colis runs more than 10,000 pickup points across the country and delivers around 40 million parcels a year for e-commerce sellers, plus home delivery for bulky goods and a Relais à Relais service for consumers. The company joined the Walden group in 2022. You can follow your Relais Colis parcel on Parcel Monitor by entering the tracking number.
How can I track a Relais Colis package on Parcel Monitor?
Staying on top of your Relais Colis shipment is a genuinely easy thing to do with Parcel Monitor. Relais Colis live tracking lands in the same place as every other carrier you're using, so the whole picture is in one view. Phone in the morning, laptop in the evening — Parcel Monitor's Relais Colis dashboard is right there both times. Turn on email alerts and we'll send you a quick note whenever your Relais Colis parcel moves to a new status, so you stay in the loop effortlessly. If Gmail is where your shipping emails arrive, connecting it lets Parcel Monitor add your Relais Colis parcels for you — no typing involved. Parcel Monitor takes the worry out of the wait — every Relais Colis step is right there for you to follow, all the way to your doorstep.
How do I find my Relais Colis tracking number?
Your Relais Colis tracking number normally turns up in the shipping email from the sender, looking something like Typically a numeric reference of around 10-14 digits issued by Relais Colis at booking — often with a tracking link beside it. Backup option: log in to the merchant's website and open your order details — the Relais Colis tracking number is almost always shown alongside it. When you post a parcel through Relais Colis directly, the tracking number is printed on the receipt the courier or counter gave you at drop-off. To avoid the email hunt forever, hook up Gmail to Parcel Monitor and we'll find Relais Colis tracking numbers in your shipping confirmations automatically.
How long does Relais Colis usually take to deliver?
Domestic Relais Colis parcels normally arrive in 2-4 business days within mainland France — big cities trend faster, while remote addresses can stretch the timeline slightly. Plan on Limited international scope — primarily France-focused for an international Relais Colis shipment, plus a customs buffer of 1–5 days at the destination — that's the realistic window. Watch the calendar: Black Friday, Christmas, Lunar New Year and Diwali all add pressure to Relais Colis's network and can stretch delivery times. Live tracking on Parcel Monitor surfaces the real ETA based on actual carrier scans, which beats the static estimate the merchant shows at checkout.
Where does Relais Colis deliver?
The coverage map for Relais Colis is France nationwide via 10,000+ Relais Colis pickup points; cross-border via partners. For routes that fall outside that footprint, Relais Colis typically partners with Sister and partner carriers within the Walden group; previously connected to DHL when DHL held a stake for the long-haul or last-mile portion. Parcel Monitor handles the whole journey — paste the tracking number once and we follow the parcel across whatever combination of carriers handles it.
What do common Relais Colis tracking statuses mean?
Here's what the most common Relais Colis tracking statuses mean — in plain language. Ordered simply means the label is created and Relais Colis has been told to expect the parcel — pickup hasn't happened yet. In Transit covers the journey between the seller's warehouse and the delivery hub closest to you. Out for Delivery means the courier loaded it this morning; expect a knock or a doorstep drop later today. Delivered means the parcel has reached the end of its tracking journey — check the spot listed in the scan note. To Collect = delivery didn't go through, so Relais Colis parked the parcel at a pickup point for you. Pending is the carrier's way of saying 'we have the record, but no movement to report right now.'
Why isn't my Relais Colis tracking updating?
Stuck Relais Colis tracking is a familiar headache, and one that genuinely keeps people up at night — your worry makes complete sense. Before assuming the worst, know that 90%+ of stuck parcels eventually move — the silence is usually a scan gap, not a real problem. Scans happen at major checkpoints — pickup, sort centres, terminals, delivery — not continuously. Days of silence between them are routine for longer routes. Step one: open the Relais Colis tracking page and look at the most recent scan — its time and place determine whether to keep waiting or act. Once you cross the 'normal silence' threshold — roughly 7 days domestic, 21 days international — it's time to ask Relais Colis to investigate. Parcel Monitor stays watching even when the carrier goes quiet — push notifications will surface the next update the moment it happens.
What should I do if my Relais Colis parcel is lost?
If you're worried your Relais Colis parcel is lost, take a breath. Most situations have a clear path through, and we'll cover each step. The reassuring reality: the vast majority of parcels people fear are lost turn up within a week or two of the worry. Start by reading the tracking history properly. The location and timestamp of the last scan tell you most of what you need to know — recent movement is fine, while a stalled scan needs attention. If the silence has crossed the normal threshold for the route — roughly 7-10 days for domestic, 20+ days for international — that's the moment to contact Relais Colis customer service with your tracking number and ask for a formal search. If the loss is confirmed by Relais Colis, the seller owns the carrier relationship from here. They're responsible for compensation under most consumer-protection laws. Grab screenshots of the tracking page as it stands now. This evidence supports the seller claim and protects you if anything turns into a dispute. Throughout the situation, Parcel Monitor keeps the parcel under observation — any update on the tracking triggers an immediate push notification.
What should I do if my Relais Colis parcel is marked delivered but didn't arrive?
Seeing a Relais Colis parcel marked 'delivered' when there's nothing on the doorstep can be unsettling — completely understandable. Front step first, then side gate, garage, and any nook out of view from the street — drivers often choose the most weather-protected spot they can find. Pop open the Relais Colis tracking history in detail — drivers increasingly attach a photo of the drop-off spot or a brief note describing where they left it. Check with housemates or family, then try the neighbours either side — it's surprisingly common for a parcel to be received a couple of doors down. It's not unusual for 'delivered' to be recorded a touch early, so a 24 to 48 hour buffer is sensible before you start raising things formally. Once the wait period is up and the parcel is still missing, get in touch with the seller — they have the carrier account with Relais Colis and can escalate properly. Save a screenshot of the tracking record for any back-and-forth with the merchant — Parcel Monitor stays on the case in the background.
Can I track multiple Relais Colis parcels in one place?
Absolutely — drop multiple Relais Colis parcels into Parcel Monitor and they'll sit together with parcels from any other carrier, all on one screen. Either paste tracking numbers in manually or link Gmail to Parcel Monitor — we'll scan your inbox for Relais Colis numbers and add them automatically. Real-time scan updates arrive per parcel, meaning your full Relais Colis fleet — and everything else — stays current without manual checking. The dashboard scales with you — there's no parcel cap, which comes into its own when sale season layers multiple orders on top of each other.
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Your easy-to-use tracking solution for Relais Colis parcels
One dashboard for every Relais Colis shipment
Relais Colis moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every Relais Colis shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Hear about every Relais Colis status change the moment it happens
That tiny moment when a notification lights up to tell you your parcel just moved is genuinely satisfying. Once you've switched on email or push alerts, we'll send a friendly heads-up at each key moment in your Relais Colis parcel's journey, from pickup all the way to your doorstep. The settings let you fine-tune exactly which Relais Colis status changes wake your phone and which ones can pass by without a peep.
Connect Gmail once and let your Relais Colis parcels appear on their own
Here's where Parcel Monitor really earns its keep. Hook up your Gmail to Parcel Monitor and every Relais Colis shipping email that arrives gets turned into a live tracked parcel automatically — completely hands-free. We pick up the tracking numbers as the emails land, add them to your dashboard, and have live updates flowing through within seconds. You won't even need to think about it.
Your friendly tracking buddy for every Relais Colis parcel on its way
Parcel Monitor is the in-your-corner tracking buddy who quietly watches your parcels so you can get on with everything else. All your Relais Colis parcels share the same view as every other carrier you use, watched from pickup right through to your doorstep. Whether you want to check in actively or be told passively, both modes work — just log in from any device or switch on alerts to taste. Either way, that nagging 'where is it?' question loses its sting — we keep an eye on the parcel so you don't have to. Think of it as a tracking buddy for every Relais Colis parcel coming your way — one that stays on the case until things are safely delivered.
