City-Link Express Tracking
Track Your City-Link Express Parcels in One Place
Drop in the City-Link Express number — we'll handle it!
Add your City-Link Express number — we'll keep eyes on it from collection to delivery!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About City-Link Express Parcel Tracking
What is City-Link Express and what services do they offer?
City-Link Express is Malaysia's first homegrown courier company, founded in 1979 by Dato' David Tan, who still serves as chairman today. From its Selangor base, the business has grown to around 3,000 employees and more than a hundred branches and stations across Malaysia and the wider region, with operations in Singapore, Thailand, Indonesia, Hong Kong, China and Vietnam. City-Link offers domestic and international express parcel delivery, document courier work, e-commerce shipping, air and ocean freight, warehousing, third-party logistics and corporate mailroom management. It was famously the first courier in Malaysia to adopt an IBM S/36 computer back in 1982. You can follow your City-Link Express parcel on Parcel Monitor by entering the tracking number.
How can I track a City-Link Express package on Parcel Monitor?
Staying on top of your City-Link Express shipment is a genuinely easy thing to do with Parcel Monitor. Every City-Link Express scan turns up live in the same Parcel Monitor view as the rest of your deliveries, so it's all in one tidy spot. The City-Link Express dashboard is right there whether you're at your laptop or on the move with your phone. Turn on email alerts and we'll send you a quick note whenever your City-Link Express parcel moves to a new status, so you stay in the loop effortlessly. Plus, if you use Gmail, Parcel Monitor can spot your City-Link Express tracking numbers automatically — no typing required. Parcel Monitor takes the worry out of the wait — every City-Link Express step is right there for you to follow, all the way to your doorstep.
How do I find my City-Link Express tracking number?
Check your inbox first: City-Link Express tracking numbers, typically formatted as Typically a 10-12 digit alphanumeric AWB-style reference, almost always arrive in a shipping confirmation email from the merchant. You'll also find the City-Link Express tracking number on the order tracking page within your account on the retailer's site, in case the email is gone. Self-shipped via City-Link Express? Look at the receipt — the tracking number is printed near the top, often paired with a barcode for scanning. Connect Gmail in two clicks and City-Link Express tracking numbers start surfacing on their own — Parcel Monitor pulls them straight from shipping emails.
How long does City-Link Express usually take to deliver?
On domestic routes, City-Link Express typically takes 1-2 business days within Malaysia from pickup to delivery, with express options shaving time off if you've paid for them. City-Link Express's overseas routes generally run 2-7 business days across Asia and beyond via partner network, plus 1–5 days for customs processing once the parcel arrives in the destination country. Watch the calendar: Black Friday, Christmas, Lunar New Year and Diwali all add pressure to City-Link Express's network and can stretch delivery times. The Parcel Monitor live tracker shows the realistic delivery window based on actual scans, which is far more useful than the static checkout estimate.
Where does City-Link Express deliver?
City-Link Express runs deliveries through Malaysia nationwide with 100+ branches and stations; regional reach into Singapore, Thailand, Indonesia, Hong Kong, China and Vietnam. Where the parcel needs to cross into territory City-Link Express doesn't cover directly, they hand off to Works with global express partners for international long-haul. Whatever the route looks like, Parcel Monitor stitches the carrier handoffs into one tracking timeline so visibility doesn't break at the border.
What do common City-Link Express tracking statuses mean?
The six statuses you'll see most often on City-Link Express tracking, translated into plain English. Ordered means City-Link Express knows about your parcel via the label data, but it isn't in their physical network yet. In Transit = the parcel is physically with City-Link Express and moving — between hubs, sort centres, or transport links. Out for Delivery is the most encouraging status — the parcel is on board with the driver and en route to you. Delivered confirms the parcel has been handed over — to you, a household member, a neighbour, or a designated safe spot. To Collect is a redirect status — the parcel is held at a collection point, ready for you to pop in and pick it up. Pending is the gentle 'we're waiting' status — the parcel exists in the system but no new scan has happened yet.
Why isn't my City-Link Express tracking updating?
The 'no recent activity' on a City-Link Express parcel is hard not to worry about, even though it's rarely a sign of real trouble. Before assuming the worst, know that 90%+ of stuck parcels eventually move — the silence is usually a scan gap, not a real problem. Long-haul and international parcels often go quiet for stretches at a time as they move between scan checkpoints. First move: pull up the tracking and look at the last scan date. A few days quiet on a long route is fine; over two weeks deserves a follow-up. When the wait crosses what's reasonable for the route, send City-Link Express customer support your tracking number and request a trace. We keep watching from our side throughout — if anything changes on the City-Link Express tracking, you'll get a push notification within seconds.
What should I do if my City-Link Express parcel is lost?
Worrying about a lost City-Link Express parcel is genuinely stressful — especially when you've been waiting weeks for something important. Your concern is completely valid. Real losses by City-Link Express are uncommon. Quiet parcels in transit are far more common, and they almost always surface eventually. Start by reading the tracking history properly. The location and timestamp of the last scan tell you most of what you need to know — recent movement is fine, while a stalled scan needs attention. Hand the tracking number to City-Link Express customer service if too much time has passed. Their search team digs into facility-level records to locate the parcel. Once City-Link Express declares the loss, the seller arranges your remedy. They file the claim and organise your refund or replacement shipment. Keep your tracking screenshots safe — they prove the parcel's journey and are routinely requested in any formal claim process. Through it all, we keep our eyes on the tracking — push alerts in Parcel Monitor fire the moment any new event lands, however delayed.
What should I do if my City-Link Express parcel is marked delivered but didn't arrive?
Reading 'delivered' on your City-Link Express tracking while staring at a bare front step is genuinely confusing, and you're far from alone in that. A short walk around the house often turns up the parcel — drivers regularly leave them by the side entrance, behind shrubs, or under cover near the garage. Check the City-Link Express tracking timeline carefully — many drivers now log a delivery photo or location note, which often pinpoints the parcel without you needing to leave the kitchen. Speak to anyone at home and pop next door — the immediate neighbours are far and away the most common 'where did it go?' answer. A short waiting period of 24 to 48 hours is worth building in — quite a few parcels marked delivered early arrive shortly after of their own accord. If the parcel still hasn't surfaced after that, contact the seller — they have the direct relationship with City-Link Express and can open a formal investigation on your behalf. Screenshots of the tracking events are useful for the merchant — and we'll keep watching for fresh updates on Parcel Monitor either way.
Can I track multiple City-Link Express parcels in one place?
Definitely — Parcel Monitor is a multi-carrier dashboard at heart, so City-Link Express parcels share the view with shipments from any other carrier you use. Add tracking numbers manually, or connect Gmail and let auto-detection lift City-Link Express numbers out of your shipping emails as they arrive. Every parcel on the dashboard updates live as new City-Link Express scans come through — no refresh button needed. No upper limit on parcels means you can let the dashboard absorb a whole shopping spree — handy when Black Friday or Singles' Day fills the inbox.
Looking for more carrier tracking pages?
We track these carriers the same way — worth bookmarking if you ship with any of them:
Looking for tracking by country or region?
Want to track by destination instead of carrier? Try these country and region pages:
Your easy-to-use tracking solution for City-Link Express parcels
Every City-Link Express parcel on one dashboard
Every City-Link Express parcel lives on one Parcel Monitor dashboard. Paste the tracking number and we identify City-Link Express from the format, then pull live scans and any handoff updates. No need to know which carrier has it at each leg — we follow the chain automatically.
Skip the refresh — alerts handle your City-Link Express updates for you
There's a quiet sort of comfort in that little ping that lets you know your parcel is on the move again. Turn on email alerts or push notifications and you'll get a friendly heads-up at every key moment for your City-Link Express parcel — collected, in transit, out for delivery, and safely delivered. You set the rhythm — choose the events that get an alert in the settings and politely silence the ones you'd rather not hear about.
Plug in your Gmail and City-Link Express parcels track themselves from inbox onwards
Here's where Parcel Monitor really earns its keep. Link your Gmail to Parcel Monitor and every City-Link Express shipping confirmation that arrives becomes a tracked parcel without you doing a thing — no copy-paste, no manual entry, no rummaging through your emails for tracking numbers. We pick up the tracking numbers as the emails land, add them to your dashboard, and have live updates flowing through within seconds. From there, it runs in the background without needing any attention.
A tracking buddy you can count on for every City-Link Express delivery
Think of Parcel Monitor as the tracking buddy who keeps an eye on your parcels so you don't have to. Each of your City-Link Express parcels lines up in one tidy view alongside everything else, tracked end to end from origin to your front door. Open the dashboard any time — phone, tablet, laptop — to see where things stand, or set alerts and let the updates arrive on their own. Whatever you go for, the low hum of 'is my parcel okay?' fades away because we're keeping watch on your behalf. Just a steady tracking buddy for every City-Link Express delivery, watching the journey from end to end so you can stay relaxed.
