Teleport Tracking
See Every Teleport Parcel on One Dashboard
Paste your Teleport number — we've got it!
Add your Teleport tracking number — we'll follow the parcel across every leg of the journey!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Teleport Parcel Tracking
What is Teleport and what services do they offer?
Teleport is the cargo and logistics platform of Malaysia's AirAsia Group, launched in 2018 to monetise the airline's belly capacity and build a Southeast Asian delivery network. Headquartered near Kuala Lumpur, Teleport leverages more than 200 AirAsia passenger aircraft, a handful of dedicated freighters and 30-plus airline partners to claim the region's largest air logistics network. Services span air cargo, cross-border e-commerce parcels, first- and last-mile delivery and customs brokerage across Malaysia, Thailand, Indonesia, the Philippines, Singapore, India and China. The model is built around moving small parcels and large cargo quickly across the region's tricky archipelago geography. You can follow your Teleport parcel on Parcel Monitor by entering the tracking number.
How can I track a Teleport package on Parcel Monitor?
Tracking your Teleport shipment has never been easier or more convenient. With Parcel Monitor, you get real-time updates from Teleport right alongside all your other parcels, so there's no need to hop between apps or websites. Whether you're on your phone or desktop, you can check your shipment's progress anytime in one simple spot. If you'd rather not check manually, email alerts will reach out the moment your Teleport parcel moves to a new status. Gmail users can take it a step further — connect your account and your Teleport tracking numbers get added to the dashboard automatically. Whether it's a single Teleport parcel or a dozen across different carriers, everything ends up in one tidy list — your own personal delivery hub.
How do I find my Teleport tracking number?
Your Teleport tracking number, formatted like Typically an alphanumeric AWB-style reference issued by Teleport at booking, normally arrives in the shipping confirmation email from the merchant the moment your order ships. If the email's gone walkabout, sign in to the seller's site and check the order's detail page — the Teleport tracking number is normally listed there. Sent it yourself? Check the Teleport drop-off receipt — the tracking number is right there on the slip, usually under a barcode. The lazy path: sync Gmail with Parcel Monitor and Teleport tracking numbers appear on your dashboard the moment shipping confirmations land.
How long does Teleport usually take to deliver?
Domestic Teleport deliveries typically run 1-2 business days within home markets (Malaysia, Singapore, Thailand), with larger cities at the faster end and remote areas needing an extra day or two. Teleport's overseas routes generally run 3-7 business days across Southeast Asia and key Asia-Pacific lanes, plus 1–5 days for customs processing once the parcel arrives in the destination country. Around big shopping events (Black Friday, Christmas, Diwali, Lunar New Year), Teleport's timelines tend to stretch as networks handle peak volume. Skip the static checkout estimate and watch the Parcel Monitor live timeline instead — it reflects the parcel's actual scan progress in real time.
Where does Teleport deliver?
Teleport runs deliveries through Strong network in Malaysia, Thailand, Indonesia, the Philippines, India, Singapore and China; reach to 100+ destinations via airline partners. Where the parcel needs to cross into territory Teleport doesn't cover directly, they hand off to AirAsia passenger and freighter fleet, plus 30+ airline partners and local last-mile couriers. Whatever the route looks like, Parcel Monitor stitches the carrier handoffs into one tracking timeline so visibility doesn't break at the border.
What do common Teleport tracking statuses mean?
Here's the quick guide to interpreting Teleport's six most common tracking statuses. Ordered means Teleport knows about your parcel via the label data, but it isn't in their physical network yet. In Transit is usually the longest phase — your parcel is travelling between Teleport's facilities and may pass through several. Out for Delivery = the parcel left the local depot this morning and the courier is making their rounds. Delivered means the parcel has reached the end of its tracking journey — check the spot listed in the scan note. To Collect is a redirect status — the parcel is held at a collection point, ready for you to pop in and pick it up. Pending is the gentle 'we're waiting' status — the parcel exists in the system but no new scan has happened yet.
Why isn't my Teleport tracking updating?
Stuck Teleport tracking is a familiar headache, and one that genuinely keeps people up at night — your worry makes complete sense. Long gaps between scans are normal for many routes — not a red flag — so try not to panic at the first day or two of silence. Customs holds, weekend transit, and long-haul travel are the usual culprits — none of them generate new scans on their own. Open the tracking history and check the timestamp on the last scan event — that alone usually settles whether to wait or escalate. Domestic silence over a week, or international over 2-3 weeks, is the right moment to contact Teleport customer service and ask for a trace. In the meantime, leave Parcel Monitor running — we ping you the moment any new scan event appears on the parcel.
What should I do if my Teleport parcel is lost?
When a parcel goes silent for too long, it's natural to fear the worst. We get the worry, and there's a clear path forward. Genuinely lost parcels are rare — most 'lost' status is really 'silent transit' that resolves on its own in a week or two. Examine the last scan event in detail. Its timestamp and location are the single most useful piece of information you have right now. Past the typical window, file a search request with Teleport customer service. With the tracking number, they can pull internal records and try to locate the parcel. Once Teleport confirms the parcel is lost, the seller takes responsibility for the resolution — refund or replacement is theirs to action, not the carrier's directly. Keep a record of every Teleport tracking state with screenshots. They document the parcel's journey and back up your claim with the seller if it comes to that. We stay watching even when Teleport pauses — any new scan triggers an instant push notification in Parcel Monitor.
What should I do if my Teleport parcel is marked delivered but didn't arrive?
A Teleport status of 'delivered' next to a parcel that hasn't actually surfaced is a known irritation — the good news is most of these resolve quickly. Check every sheltered corner near the door — alcoves, behind planters, by the bins, under the porch awning — couriers like to hide parcels from view. The detailed view of Teleport's tracking sometimes contains a photo or a 'left in porch'-style note — well worth a scroll before searching further. Worth checking with everyone at home and giving the neighbours a knock — parcels misrouted by one or two doors are remarkably common. Sometimes the 'delivered' scan is logged just before the driver actually finishes the round, so 24 to 48 hours of patience is reasonable before escalating. Once the wait period is up and the parcel is still missing, get in touch with the seller — they have the carrier account with Teleport and can escalate properly. Keep a tracking screenshot saved for the claim — Parcel Monitor stays alert to any new scans coming through on the parcel.
Can I track multiple Teleport parcels in one place?
You can — that's the bread and butter of Parcel Monitor, with Teleport parcels and every other carrier's parcels living on one shared dashboard. Add tracking numbers manually, or connect Gmail and let auto-detection lift Teleport numbers out of your shipping emails as they arrive. Live scan updates land for each parcel individually, so the full dashboard view stays current as your Teleport parcels move. No quantity cap either, which earns its keep during Black Friday, Lunar New Year, or any sale weekend with deliveries piling up.
What other carriers can I track on Parcel Monitor?
Other carriers worth saving, all tracked the same simple way:
Where else can I track parcels with Parcel Monitor?
There's a whole set of country and region tracking pages. A few popular ones:
Your easy-to-use tracking solution for Teleport parcels
Your full Teleport parcel view, one tab
Cross-border parcels from Teleport have a complex life cycle: origin scan, departure, arrival in the destination country, customs clearance, handoff to a local carrier, and finally delivery. Parcel Monitor stitches all of that into a single timeline. Paste the tracking number, see every status live, get push alerts when things change.
Get notified the moment your Teleport parcel reaches a new stage
A small ping. A nudge of good news. That's the rhythm of parcel updates in Parcel Monitor. Switch alerts on — email, push, or both — and we'll send a gentle update every time your Teleport parcel ticks over to a new status: picked up, on its way, out for delivery, delivered. Pick your alert moments in the notification settings — every event, just the key ones, or only the final delivery.
Set up Gmail once and watch Teleport parcels arrive on your dashboard hands-free
And here's the feature that pays back its setup in about a week. Link your Gmail to Parcel Monitor and every Teleport shipping confirmation that arrives becomes a tracked parcel without you doing a thing — no copy-paste, no manual entry, no rummaging through your emails for tracking numbers. The moment each shipping email arrives, we identify the tracking number, drop the parcel onto your dashboard, and start watching the carrier for updates. No further work on your end after the initial connection.
A tracking buddy that always knows where your Teleport parcel is
Think of Parcel Monitor as the watchful tracking buddy in your corner, the one who always knows where each of your parcels is right now. Each of your Teleport parcels lines up in one tidy view alongside everything else, tracked end to end from origin to your front door. Whether you'd rather pop in and check or have the updates come to you, both work — log in from any device or switch on alerts. Whichever you pick, the small anxiety of an unwatched parcel quietly disappears — Parcel Monitor is on the case. Just a tracking buddy for every Teleport parcel coming your way, by your side every step of the journey.
