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The delivery was very quick and professional and nothing broke which is great since my item was fragile somewhat.

I did not receive my parcel from joom even though it says on your website that it was delivered to me, I got absolutely nothing and I am very disappointed and angry that I have never received my item of a cabin suit case which cost me €96, I am still waiting and wondering where it has gone to, it is unbelievable that this has happened and I'm due to go on holidays very soon and don't have my case😡😡😡😡

NO help at all with finding my package. I now have to do all the work.

DHL as a whole is a terrible shipping service, I've been expecting my parcel within May 2nd or 3rd and nothing has been delivered. This is unacceptable coming from other people affected by how inexperienced DHL performs. No communication. No team work ethics. They havent bothered taking a minute to scan the damn package. Amazon and UPS, etc have actually taken extra measures to ensure that tracking number is consistantly updated until you get it.

Returning parcel to sender without giving feedback why the parcel has been returned is regarded as bad service.

absolute rubbish of a postal service.......been almost 1 month and still NOTHING showed up.

good delivery very good updates thank you

overall bad service

Sorry to tell .every packet in the box though transparent they have cut the covers and every food items was messed up it is horrifying for us how can we send things to our child it was bad experience for the parents being

Bad shipping company. I don’t recommend using this company to anyone!