Track all your Direct Freight Express parcels. Simple and Easy!

Get updates on your Direct Freight Express packages fast. Direct Freight Express is Australia’s largest family owned and operated express road carrier service.
What customers are thinking?
Overall Rating
based on 386 ratings
On time delivery
Delivery experience
Parcel Monitor user from Australia10 days ago
Was a fantastic delivery. Customer service was so lovely when I had to redirect. and the driver also.
Parcel Monitor user from Australia21 days ago
Dispatched on 3 March for delivery 4 March. After inquiring on 5 March, as advised on 10 March that it would arrive 11 March. It did not arrive. Then on 11 March was promised 12 March for delivery. Did not arrive. Has not arrived yet. Tracking website says it was delivered in Warragul on 11 March. I live on Raymond Island, almost 200km from Warragul. It hasn't been delivered to me.
Parcel Monitor user from Australia2 months ago
While I was quite happy with the time taken for delivery, the notification as to when the item would be delivered could use improvement. On the update page delivery was down for 23 Jan whereas the item arrived on 25 Jan. I was not contacted by phone or e-mail with an update. Also the delivery driver was not supplied with my phone number, not sure if this was BOA omission.
Parcel Monitor user from Australia3 months ago
Its Monday 23 Dec and i had thought it would arrive on Friday last week. When it arrived, only 1 of the 2 parcels arrived. When I called up, the best advice I could get was that it would probably arrive tomorrow. The delivery driver was great, really nice, friendly and apologetic that only 1 one the parcels had arrived. Overall, it's not a bad but also not a great experience.
Parcel Monitor user from Australia4 months ago
It has been over two weeks now and this parcel still is nowhere near being delivered. If it is not delivered by Wed you will have to send it back to the sender as we will not be in the country for the next month.
Parcel Monitor user from Australia6 months ago
Parcel Monitor user from Australia7 months ago
Driver did not even attempt to ring the doorbell to notify us they were here. (We live in an apartment building) Instead, we receive a consignment note saying that we missed the parcel. We arranged for the package to be sent and were told it would be delivered before 12pm, hence, we got up at 8am so we wouldn't missed it. Frankly very disappointed for the lack of effort on the delivery person's part and this happened twice in a row.
Parcel Monitor user from Australia7 months ago
Very friendly delivery person, what a difference with the majority of couriers. Delivery was few days earlier as well. Overall very good service
Parcel Monitor user from Australia9 months ago
Brilliant, Great service Thankyou!
Parcel Monitor user from Singapore10 months ago
The addition of an estimated delivery date on the mobile tracking page will be appreciated.
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Track your Direct Freight Express parcels in one click

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Easy Direct Freight Express parcel tracking experience

Parcel Monitor is the best mailtrack solution for getting the accurate global status of your Direct Freight Express packages. Now, you don’t need to visit a lot of websites to find out complete information about your packages. You will get your parcel shipment status from carries and post office details on a single page in one click for smooth direct freight services experience.
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