Track all your Direct Freight Express parcels. Simple and Easy!

Get updates on your Direct Freight Express packages fast. Direct Freight Express is Australia’s largest family owned and operated express road carrier service.
What customers are thinking?
Overall Rating
based on 625 ratings
On time delivery
Delivery experience
Parcel Monitor user from Australia2 days ago
Not impressed at all with our Direct Freight Express experience. Delivery was scheduled for today. I called at 5.26pm to get update and was told..." not sure why it wasn't shipped today". I then received a text message and an email at 6.57pm advising that the shipment was arriving today, which really got our 10 year old sons hopes up. Nothing turned up. Two let downs in one day.
Parcel Monitor user from Australia12 days ago
Got an error in sorting and package didn't arrive after taking the day off work to wait for delivery.
Parcel Monitor user from Australia16 days ago
Delivered $750 item to the wrong address and accepted the signature of some random person...
Parcel Monitor user from Australia22 days ago
Although the bike was delivered on time, and updates were good, my front gate was broken by delivery driver, which was a bit disappointing. ☹️
Parcel Monitor user from Australia2 months ago
Terrible service!! For a company that gloats and pride in delivery on time, technology and experience, blah blah blah, you’ve made me wait now twice for my delivery to arrive only to cancel AGAIN because shout driver didn’t have enough time. I’ve taken off 2 days from work now to be home and all your people say is “we are sorry....” sorry doesn’t help people who have to work! Terrible terrible company
Parcel Monitor user from Australia2 months ago
Extremely poor services. I notified Direct Freight last night and called to ensure they received my authority to leave the bike/parcel. I took the day of work to stay local, so i could be home ASAP when it was delivered. No contact all day. Only to find a delivery docket say bike wasn't delivered because no one was home. Bullshit service! And from the looks of their reviews Bikesonline needs to really consider who the work with.
Parcel Monitor user from Australia2 months ago
I stayed home all day with the threat of $50 charge if i wasn’t home. Then at 6.40pm I get a message that said they attempted delivery (which they did not) and then I check with the seller and the tracking and the item is still at the sorting Centre. Terrible and lying company
Parcel Monitor user from Australia2 months ago
Delivery driver failed to follow delivery instructions & returned to depot. Called into call centre they didn’t really seem to care. Requested a return for re-delivery while goods were on board & in transit which didn’t happen. Call centre closed so redelivery had to be rebooked, for the following day.
Parcel Monitor user from Australia3 months ago
Im very disappointed with the delivery service.
Parcel Monitor user from Australia3 months ago
Delivered to wrong address. I'm supposed to sign for my 900 dollar bike and was still delivered to wrong street. Wrong lastname aswell. Not bloody happy.
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Track your Direct Freight Express parcels in one click

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Easy Direct Freight Express parcel tracking experience

Parcel Monitor is the best mailtrack solution for getting the accurate global status of your Direct Freight Express packages. Now, you don’t need to visit a lot of websites to find out complete information about your packages. You will get your parcel shipment status from carries and post office details on a single page in one click for smooth direct freight services experience.
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