Track all your Direct Freight Express parcels. Simple and Easy!

Get updates on your Direct Freight Express packages fast. Direct Freight Express is Australia’s largest family owned and operated express road carrier service.
What customers are thinking?
Overall Rating
based on 21 ratings
On time delivery
Delivery experience
Parcel Monitor user from Singapore14 days ago
Not given a delivery time. Told on the morning off delivery it was coming and someone had to be home, so had to take a day off work. Having sat in the house all day, it’s now 16:14 and the bike hasn’t arrived. I would have finished work and been home by 15:30. Called customer services twice and promptly hung up on twice. Will be returning the bike due the inconvenience it has caused. Really not happy
Parcel Monitor user from Singaporea month ago
I have been waiting for a new bike for 4 days now the first time they apparently went to my home and was standing there waiting for someone but I was at the front of my house for the whole day and saw no one go past my street and now I sapposed to get it today on the 31/12/2018 and I still waiting this should be fixed
Parcel Monitor user from Australiaa month ago
Told next day delivery, one week later it still hasn’t left depot, called numerous times, nobody can give me an answer or an update.
Parcel Monitor user from Singaporea month ago
Merry Christmas 🎅
Parcel Monitor user from Australiaa month ago
Very good service
Parcel Monitor user from Singaporea month ago
There was NO Delivery attempt at 5.30pm. That is a lie!! Now I receive a text at 7.02pm to say my delivery is coming today when your Customer Service is closed. Absolutely ridiculous!
Parcel Monitor user from Singapore2 months ago
I was informed that their drivers don’t deliver past 530 when I called Direct Freight at 430 pm . I waited till exactly 530 . Who expects to deliver to an office address at 537 and expect them to be open . Device called a telephone could have come into play . Very disappointed.
Parcel Monitor user from Singapore2 months ago
Multiple delivery times given throughout the day , none met . 5.30 pm still no show.,..
Parcel Monitor user from Australia2 months ago
Most shocking service ever -no updates-no delivery-no ph call- no solution-no idea where delivery is -processed order 21/11/18 - today 4/12/18 - 13 days -not one update-still no delivery-home each day-WORST EVER TRANSPORT EXPERIENCE
Parcel Monitor user from Singapore2 months ago
Very unhappy with the shipping experience. It was slower than I was lead to expect, and the communication and tracking was inaccurate at every step. 1. I was surprised that I had to provide photo ID. This was not made clear at time of ordering. If it is a requirement, I would've preferred to upload it via the secure website at the time of ordering, rather than over email later on. 2. I was told that it would be dispatched on Friday after sending through drivers ID. That didn't happen. 3. The order was updated with a tracking ID, which did not work on or websites: "parcel could not be found" 4. I was told that it would be dispatched on Monday and to expect it Tuesday after 1pm. The tracking was also updated to say this. It did not arrive Tuesday. 5. I was told to expect an email with a tracking ID once it had left the warehouse. That email never came. 6. Tuesday evening, I received an email "Great news, your bike has been delivered". shows "Successfully delivered & proof of delivery collected". That is not the case. shows "Delivered - Accepted By: Sharon" who is Sharon and why is she accepting my delivery?
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Track your Direct Freight Express parcels in one click

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Easy Direct Freight Express parcel tracking experience

Parcel Monitor is the best mailtrack solution for getting the accurate global status of your Direct Freight Express packages. Now, you don’t need to visit a lot of websites to find out complete information about your packages. You will get your parcel shipment status from carries and post office details on a single page in one click for smooth direct freight services experience.
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