Tele Post Tracking
Track Your Tele Post Parcels in One Place
Paste the number — we're on it!
Add your Tele Post number — we'll keep eyes on it from collection to delivery!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Tele Post Parcel Tracking
What is Tele Post and what services do they offer?
Tele Post — now officially branded Tusass since the 2021 rebrand — is Greenland's combined post and telecoms operator. It was formed in 1997 when TELE Greenland (the telecoms side, which itself dates back to a radio-telegraph station in 1925) merged with the postal service Kalaallit Allakkeriviat. The reason post and telecoms sit under one roof is straightforward geography: Greenland is the size of Western Europe but has a population of around 56,000 spread across coastal settlements, many of them reachable only by helicopter, plane or boat. That makes both networks costly to run separately. Mail to Europe typically routes via Denmark. Track Tele Post (Tusass) shipments here on Parcel Monitor.
How can I track a Tele Post package on Parcel Monitor?
Following a Tele Post shipment from dispatch to doorstep is a much simpler job with Parcel Monitor. All your Tele Post updates land in the same tracking list as the rest of your parcels — one window, no switching back and forth. Browse from your phone on the go or settle in at the laptop — either way your Tele Post updates are sitting right there. If you'd rather not check manually, email alerts will reach out the moment your Tele Post parcel moves to a new status. If you're a Gmail user, connect it once and your Tele Post parcels will turn up in Parcel Monitor on their own, no manual entry needed. From the first scan to the moment it lands at your door, your Tele Post parcel is in good hands with Parcel Monitor watching the journey alongside you.
How do I find my Tele Post tracking number?
Most of the time the shipping email is where you'll find your Tele Post number, following the UPU format — typically two letters + nine digits + 'GL' suffix pattern and usually accompanied by a tracking link. Can't find the email? Head to the seller's site, open the order in your account history, and the Tele Post tracking number will be displayed there. Posted it at a Tele Post access point? The tracking number is on the receipt they printed when you handed the parcel over. To avoid the email hunt forever, hook up Gmail to Parcel Monitor and we'll find Tele Post tracking numbers in your shipping confirmations automatically.
How long does Tele Post usually take to deliver?
On home-market routes, Tele Post typically takes Varies significantly given Greenland's geography — many communities are accessible only by sea or air — that's standard service; express tiers (where available) are faster. International Tele Post routes usually take Often via Denmark, with onward routing to destination, plus a customs buffer of 1–5 days at the destination depending on how quickly the parcel clears. Peak periods like Black Friday, Christmas, Lunar New Year, and Diwali can stretch both timelines as carrier networks run hotter than usual. Parcel Monitor's tracking page is the more reliable source — it reflects real scan progress, not the fixed estimate from when you placed the order.
Where does Tele Post deliver?
Tele Post runs deliveries through Communities across Greenland, including remote settlements reachable only by helicopter or boat. Where the parcel needs to cross into territory Tele Post doesn't cover directly, they hand off to PostNord / Denmark Post for hand-offs to Europe; UPU member for international flows. Whatever the route looks like, Parcel Monitor stitches the carrier handoffs into one tracking timeline so visibility doesn't break at the border.
What do common Tele Post tracking statuses mean?
Plain-English translations of the six Tele Post statuses that show up most. Ordered is the 'we know about it, but it hasn't moved yet' moment — the label exists, the parcel doesn't have a courier yet. In Transit is usually the longest phase — your parcel is travelling between Tele Post's facilities and may pass through several. Out for Delivery signals same-day arrival — the parcel is on a final-mile vehicle moving towards you. Delivered is the finish line — the courier has dropped the parcel and logged the moment in the tracking. To Collect is the carrier's signal that you'll need to fetch the parcel yourself — they've left it at a collection spot. Pending often shows during transit gaps — the parcel is moving but hasn't hit a scan checkpoint yet.
Why isn't my Tele Post tracking updating?
Stuck Tele Post tracking is a familiar headache, and one that genuinely keeps people up at night — your worry makes complete sense. Long gaps between scans are normal for many routes — not a red flag — so try not to panic at the first day or two of silence. Carriers scan only at specific points; between those points the parcel is moving but not being scanned, hence the silence. Before doing anything else, check when the last update happened and where — that single piece of information answers most of the worry. Once you're sure the silence is too long, message Tele Post's customer service with the tracking number — only their team can open a formal search. Parcel Monitor continues to watch the parcel for you — turn on push notifications and you'll know the moment things move.
What should I do if my Tele Post parcel is lost?
If you're worried your Tele Post parcel is lost, take a breath. Most situations have a clear path through, and we'll cover each step. The reassuring reality: the vast majority of parcels people fear are lost turn up within a week or two of the worry. Begin with the tracking itself. Pull up the Tele Post page and look at the most recent scan — a recent hub scan means the parcel is still moving, while an old scan stuck at one place is worth investigating. Tele Post's customer team is the right escalation point. Provide the tracking number and ask for a formal trace — they have visibility into internal scans that you can't see from outside. Once a loss is officially confirmed, switch your attention to the seller. Their contract with Tele Post covers the claim, so they handle the refund or reshipment on your behalf. Grab screenshots of the tracking page as it stands now. This evidence supports the seller claim and protects you if anything turns into a dispute. Throughout the whole back-and-forth, Parcel Monitor stays watching the tracking — push notifications fire the second a new scan posts.
What should I do if my Tele Post parcel is marked delivered but didn't arrive?
Getting a 'delivered' alert from Tele Post while the porch sits empty is one of the most-asked tracking puzzles — and it almost always has an answer. Look beyond the front door — many couriers tuck parcels behind plants, in porch corners, by the garage, or against the side fence. The detailed view of Tele Post's tracking sometimes contains a photo or a 'left in porch'-style note — well worth a scroll before searching further. Worth checking with everyone at home and giving the neighbours a knock — parcels misrouted by one or two doors are remarkably common. Hold off on the next step for a day — 'delivered' is occasionally logged on the van rather than at your door, with the actual drop following a little later. If the parcel still hasn't surfaced after that, contact the seller — they have the direct relationship with Tele Post and can open a formal investigation on your behalf. Keep a tracking screenshot saved for the claim — Parcel Monitor stays alert to any new scans coming through on the parcel.
Can I track multiple Tele Post parcels in one place?
Definitely — Parcel Monitor is a multi-carrier dashboard at heart, so Tele Post parcels share the view with shipments from any other carrier you use. Add numbers by hand if you've only got one or two, or sync Gmail and we'll detect Tele Post tracking numbers in shipping emails automatically. Live tracking runs per parcel, so the dashboard reflects every new Tele Post scan and every scan from your other carriers the moment they're logged. Track an unlimited number of parcels in parallel — particularly useful during peak shopping windows like Black Friday, Diwali sales, or Boxing Day clearance.
Any other delivery services worth checking out?
Plenty of other carriers share the same dashboard. A few you might find useful:
Where else can I track parcels with Parcel Monitor?
Want to track by destination instead of carrier? Try these country and region pages:
Your easy-to-use tracking solution for Tele Post parcels
Every Tele Post parcel, one timeline
As Greenland's national postal operator, Tele Post handles both domestic delivery and international postal exchanges. Parcel Monitor follows every scan event on a single timeline, including the handoffs into and out of Greenland via UPU exchange offices. Track multiple items at once, mix them with parcels from courier services, all in one place.
Get notified the moment your Tele Post parcel reaches a new stage
There's a particular kind of comfort that comes with a friendly little ping saying your parcel has moved. Enable email alerts or push notifications and Parcel Monitor will quietly let you know each time your Tele Post parcel reaches the next stage — collection, transit, last-mile, delivery. The settings let you fine-tune exactly which Tele Post status changes wake your phone and which ones can pass by without a peep.
Set up Gmail once and watch Tele Post parcels arrive on your dashboard hands-free
Here's the part where Parcel Monitor does the legwork for you. Connect your Gmail once, and Parcel Monitor turns each Tele Post shipping confirmation into a tracked parcel on your dashboard — no manual entry, no copy-paste. As each email arrives, we pick out the tracking number, drop the parcel onto your dashboard, and start pulling live updates from the carrier. You set it up once and forget about it.
A tracking buddy that always knows where your Tele Post parcel is
Picture a quietly capable tracking buddy keeping an eye on every parcel you're expecting — Parcel Monitor plays that role for you, day in and day out. Every Tele Post shipment shares the same dashboard with everything else you're expecting, watched from pickup through to delivery. You can dip in and check whenever suits you, on your phone or laptop, or set notifications and let Parcel Monitor reach out the moment things change. Whichever you choose, the background hum of parcel worry quiets down — we're the ones doing the watching now. Just a quiet, friendly tracking buddy for every Tele Post parcel — keeping you in the loop right through to arrival.
