Track Your Parcels Across Switzerland

Add each tracking number here and your deliveries assemble on one page — the Galaxus order out with Swiss Post, the Zalando package crossing the border, the AliExpress find waiting on Verzollung. We auto-detect courier tracking numbers so you don't have to guess, whilst keeping your entire parcel history right underneath. Completely free to use, no account needed to start. Prefer not to copy-paste tracking numbers? Sign in with Google, connect Gmail, and confirmations get spotted and tracked on their own — new orders appear before the shipping email arrives. It earns its keep in Switzerland especially, where every foreign order crosses a real customs border: one timeline that shows exactly where a package sits in the clearance story beats refreshing three sites and wondering.

All four, plus the rest of the Swiss delivery cast. Swiss Post carries the backbone — and nearly all international mail — scan by scan; DPD Switzerland and DHL move the express and webshop flows; Planzer delivers a growing share of e-commerce (including many Galaxus and Digitec orders); and Quickpac covers urban routes — alongside UPS, FedEx and the international networks feeding packages toward the border, Cainiao included. Your Digitec order, your Amazon.de package clearing customs and a gift from family abroad all sit in one timeline here. We track more than 1,000 carriers worldwide and identify each format automatically — and when a package changes hands at the Swiss border, from a German network to Swiss Post, say, we follow it straight through the handover, new number and all.

Because Switzerland sits outside the EU's customs union, an order from Germany crosses a real border exactly like one from China — which surprises every newcomer. The maths: Swiss VAT (8.1% standard) is assessed on the value including shipping, and here's the friendly quirk — charges are only collected when the VAT amount exceeds CHF 5, which in practice means orders up to roughly CHF 60-something at the standard rate arrive free, and higher still for reduced-rate goods like books. Above that line, VAT applies and the carrier's clearance fee lands on top, which is where small orders get expensive. Genuine gifts between private individuals travel free up to CHF 100. The practical Swiss shopping skill: know where your order sits relative to that threshold — and check whether the shop clears customs for you, because "verzollt" shipping turns the whole border story into a non-event.

The current menu, straight from Swiss Post: a basic clearance fee of CHF 13 for packages from EU countries and CHF 16 from everywhere else, plus a 3% surcharge on the goods value — with the total clearance charge capped at CHF 70, and a CHF 1.50 discount when you pay online through "My consignments". These fees pay for the declaration work, and they're only charged when there's actually something to clear: packages under the CHF 5 VAT threshold, and gifts under CHF 100, pass free of both tax and fee. The strategic takeaway: on a CHF 40 order the fee can rival the VAT itself, which is why savvy Swiss shoppers either stay under the threshold, buy from shops that ship duty-paid, or consolidate small orders into one properly-sized one. When a bill arrives, the itemisation shows fee, surcharge and VAT separately — worth a glance before paying.

My Post 24 terminals are Swiss Post's around-the-clock machines — at stations, shopping centres and post offices — and they work both directions: receive packages to a locker with a code, and drop off returns or outgoing mail at the same machine. Register once with Swiss Post (free), then use the terminal as a delivery address at checkout, or redirect incoming packages there through the app. When your package lands, you get a code by app or SMS; code in, door pops, done — at midnight if that's your schedule. Alongside the terminals, Swiss Post's PickPost network turns post offices and partner shops into named pickup points with the same redirect logic. The usual locker discipline applies: collect within the window in your message, or the package moves to the counter and eventually starts the return clock. For anyone whose workday outlasts the postman's, the terminals quietly end missed deliveries.

Yes, with the usual Swiss precision about who pays for what. Swiss Post delivers packages on Saturdays as part of normal service for many products — a pleasant surprise for newcomers — and offers evening delivery in many areas as a paid option that shops can enable, popular with grocery and big-ticket retailers. Same-day exists in the metros through Swiss Post and the urban couriers. Whether you get these endings depends on what the shop offers at checkout: evening slots appear where the retailer has built them in (Digitec Galaxus famously offers precise windows), while standard shipping follows the regular daytime rounds. Steering after the fact is possible too — the Swiss Post app lets you shift deliveries, authorise a drop-off spot or reroute to a My Post 24 terminal. If your weekday doorstep is a lost cause, the Saturday round plus a locker covers nearly everything.

The transport is quick; the border sets the pace. From Germany or France, the physical journey is two to four working days — but add the customs step: shops that ship duty-paid (verzollt) cross seamlessly, while unpaid orders queue for clearance, adding anywhere from a day to a week plus the fee-and-VAT ritual. That's why two orders from the same German shop can arrive days apart. From China, count two to four weeks on standard e-commerce shipping, with Zurich clearance the biggest single variable; premium lines compress it to about a week. Everything stretches to the December peak. Read your timeline accordingly: the pause at the border is the story's main chapter, not a malfunction — and a "processed for customs clearance" scan followed by silence usually means the queue, or a payment request already sitting in your email. Steady scans on either side of the border mean all is well.

It means your package is in the Verzollung machinery: Swiss Post has presented it to customs, the declaration is being handled, and any VAT plus the clearance fee are being calculated. Most packages pass through in one to three days without your involvement. When it takes longer, the usual suspects: missing or vague sender paperwork (customs wants a proper invoice — they may request it via Swiss Post), the assessment queue in peak season, or a payment request already issued and waiting — check email, the Swiss Post app and spam, because an unpaid bill quietly parks packages at exactly this stage, and paying online even shaves CHF 1.50 off the fee. Once cleared, the status flips to the domestic delivery scans and things move fast — Switzerland is small and Swiss Post is punctual. Past a week of silence here, contact Swiss Post with the tracking number or have the sender chase the paperwork from their end.

Within Zurich and Geneva, speed is a solved problem: Swiss Post's A-Post-Plus and Priority products deliver next-day nationally as the baseline, DPD and DHL match it on the express flows, Planzer runs precise slots for the big Swiss webshops, and same-day couriers cover the urgent gaps. So the fastest carrier is usually whichever one your seller ships with — the real speed lever is where the package starts. A Digitec Galaxus order from a Swiss warehouse arrives next-day with boring reliability; the same product from a German shop adds the border chapter, fee and all, however express the carrier. Hence the Swiss shopper's rule of thumb: for speed, buy domestic or from shops that ship duty-paid; for savings, buy abroad and accept the customs interlude. Watch the first scan here — a same-day Swiss handover almost always means tomorrow's doorbell, in either city.

Yes — Switzerland formalised the doorstep drop. Through your Swiss Post account you can grant a permanent or per-package deposit authorisation (Abstellgenehmigung): name the spot — the garage, the covered porch, the milk box — and drivers leave signature-free packages there instead of carding you, with the delivery scan recording it. The app also offers per-delivery steering: divert to a My Post 24 terminal, a PickPost point or a neighbour, or shift the day. DPD and DHL run their own versions through the links in their tracking messages — safe-place instructions, pickup-shop diversion, delivery windows. The honest limits: signature-required and high-value services override drop permissions, and international packages become steerable once they've cleared customs. Set the standing authorisation once, add a preferred terminal as backup, and the "sorry we missed you" slip becomes a rarity. For expensive orders, though, let the signature rule stand — that's what it's for.

You may also want to explore tracking for these other destinations:

• Check on your France delivery

• Your Germany orders, all in one place

• Waiting on something from Netherlands?

• Keep an eye on Belgium deliveries

• Tracking made easy for Austria

• See deliveries to and from Italy

These carrier pages are worth a look too:

• Waiting on DPD? Track it here

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