Swiftpost Tracking
Watch Your Swiftpost Shipments from Pickup to Door
Drop in the Swiftpost number — we'll handle it!
Paste your Swiftpost number — we'll watch every scan from origin to local carrier handoff!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Swiftpost Parcel Tracking
What is Swiftpost and what services do they offer?
Swiftpost is a Canadian e-commerce logistics platform founded in 2016 and based in Oakville, Ontario. Rather than running its own delivery fleet, Swiftpost operates as a multi-carrier shipping software and a nationwide pickup-and-drop-off network called Smarthub, with more than 1,000 locations across Canada. Online sellers and shoppers use the platform to compare rates, print labels and route shipments through partners like Purolator, Canpar, USPS and Canada Post. Swiftpost exited the physical delivery business to focus on logistics technology, and partnered with Purolator so that pickups, drop-offs and returns can be handled at Smarthub locations coast to coast. You can follow your Swiftpost parcel on Parcel Monitor by entering the tracking number.
How can I track a Swiftpost package on Parcel Monitor?
Keeping tabs on a Swiftpost delivery has never been simpler than this. Parcel Monitor brings Swiftpost into the same dashboard as every other carrier, so there's just one place to check rather than many. Phone, laptop, tablet — wherever you check in from, the progress of your Swiftpost shipment is right there waiting. Email alerts keep you in the loop without any effort on your end — they fire automatically every time your Swiftpost parcel moves to a new stage. And if your shipping confirmations land in Gmail, just connect your account and we'll pick up your Swiftpost tracking numbers for you automatically. Sit back and let Parcel Monitor handle the watching — your Swiftpost parcel and everything else you're expecting are in one well-organised place.
How do I find my Swiftpost tracking number?
First stop: the shipping email. Swiftpost tracking numbers follow the Tracking numbers issued by the underlying carrier (e.g. Purolator, Canpar, USPS, Canada Post) routed through Swiftpost's platform pattern and are usually tucked in alongside a tracking button or link. If the email's gone walkabout, sign in to the seller's site and check the order's detail page — the Swiftpost tracking number is normally listed there. Sent it yourself? Check the Swiftpost drop-off receipt — the tracking number is right there on the slip, usually under a barcode. Easiest option: connect Gmail and let Parcel Monitor scan your shipping emails — Swiftpost tracking numbers appear on the dashboard without you lifting a finger.
How long does Swiftpost usually take to deliver?
Expect 1-5 business days within Canada depending on chosen carrier and service for standard Swiftpost domestic delivery, with quicker tiers available on some routes and slight delays into harder-to-reach areas. Plan on 3-10 business days to the US and beyond via partner carriers for an international Swiftpost shipment, plus a customs buffer of 1–5 days at the destination — that's the realistic window. During shopping peaks — Black Friday, Cyber Monday, Christmas, Lunar New Year — expect both domestic and international timelines to slip a little. Live tracking on Parcel Monitor surfaces the real ETA based on actual carrier scans, which beats the static estimate the merchant shows at checkout.
Where does Swiftpost deliver?
Swiftpost's primary delivery footprint is Canada nationwide via 1,000+ Smarthub locations; cross-border reach to the US. For routes outside that — or for the long-haul leg of international shipments — Swiftpost typically partners with Purolator (national partnership), Canpar Courier, USPS, Canada Post and other Canadian and US operators. Whichever route your parcel takes, Parcel Monitor reads the tracking number, identifies Swiftpost and any partner carrier in the chain, and shows every scan on a single timeline.
What do common Swiftpost tracking statuses mean?
Here's what the most common Swiftpost tracking statuses mean — in plain language. Ordered signals that the seller has booked the shipment with Swiftpost, but the parcel still needs to be physically collected. In Transit means active movement — the parcel is somewhere between pickup and the local delivery depot. Out for Delivery is the most encouraging status — the parcel is on board with the driver and en route to you. When you see Delivered, the parcel has reached its destination and the journey is complete. To Collect means the parcel is sitting at the carrier's pickup location, waiting on you. Pending simply means the parcel is queued, waiting for Swiftpost's next scan event to refresh the status.
Why isn't my Swiftpost tracking updating?
Sitting with a stuck tracking page is one of the most common worry-triggers we see, and the frustration is completely understandable. Here's the reassuring truth: the vast majority of 'stuck' parcels are still moving — they just haven't hit the next scan point yet. Long-haul transport, customs processing, weekends, and public holidays all create natural gaps where no new scan is recorded. Step one: open the Swiftpost tracking page and look at the most recent scan — its time and place determine whether to keep waiting or act. Once you cross the 'normal silence' threshold — roughly 7 days domestic, 21 days international — it's time to ask Swiftpost to investigate. On our end, we keep watching the Swiftpost tracking — push notifications fire the moment a new scan posts, even days or weeks later.
What should I do if my Swiftpost parcel is lost?
Few things knot the stomach like a Swiftpost parcel that seems to have vanished — we hear you, and we'll walk through the next steps together. Most Swiftpost parcels declared 'lost' by anxious senders eventually arrive — true losses are much rarer than they feel. It helps to start by examining the Swiftpost tracking events end-to-end. Where did the parcel get to, and when was that? That snapshot tells you whether the silence is routine or genuinely worrying. Phone or message Swiftpost's customer team once the silence is unreasonable. With your tracking number in hand, they can file a trace and dig into facility-level data you wouldn't otherwise see. When Swiftpost concludes the parcel is truly lost, the seller is who you go to. They have the carrier contract and the legal duty to provide a refund or reship the order. Save the Swiftpost tracking history as screenshots before too much time passes. They're your evidence layer for any formal claim later, and they save you a lot of explaining. Parcel Monitor stays on the Swiftpost tracking even when the carrier appears to have given up — push notifications fire on any new scan.
What should I do if my Swiftpost parcel is marked delivered but didn't arrive?
A Swiftpost status of 'delivered' next to a parcel that hasn't actually surfaced is a known irritation — the good news is most of these resolve quickly. Walk the perimeter of the property: front entrance, side gate, garage, anywhere covered from the rain — these are the courier's go-to drop spots. Pop open the Swiftpost tracking history in detail — drivers increasingly attach a photo of the drop-off spot or a brief note describing where they left it. Worth checking with everyone at home and giving the neighbours a knock — parcels misrouted by one or two doors are remarkably common. Some Swiftpost drivers scan 'delivered' at the start of a stop rather than the end, so allowing 24 to 48 hours of patience usually pays off. If the parcel really hasn't appeared, the seller takes over from here — they can open a claim with Swiftpost, arrange a replacement, or process a refund as appropriate. Worth grabbing a screenshot of the tracking history for your records — we'll keep monitoring the parcel on Parcel Monitor regardless.
Can I track multiple Swiftpost parcels in one place?
Definitely — Parcel Monitor is a multi-carrier dashboard at heart, so Swiftpost parcels share the view with shipments from any other carrier you use. Pop the numbers in manually, or wire up Gmail — Parcel Monitor will find Swiftpost tracking numbers in shipping confirmations and pull them in for you. Each parcel runs on its own live feed, so Swiftpost updates and updates from other carriers all surface in real time, side by side. No upper limit on parcels means you can let the dashboard absorb a whole shopping spree — handy when Black Friday or Singles' Day fills the inbox.
Which other shipping companies can I track here?
There's a long list of other carriers we track. Take a look at these too:
Want to track parcels by country or globally?
If you ship across borders, you'll like our country and region pages. A few to get you started:
Your easy-to-use tracking solution for Swiftpost parcels
Every Swiftpost delivery, one screen
Cross-border parcels from Swiftpost have a complex life cycle: origin scan, departure, arrival in the destination country, customs clearance, handoff to a local carrier, and finally delivery. Parcel Monitor stitches all of that into a single timeline. Paste the tracking number, see every status live, get push alerts when things change.
Hear about every Swiftpost status change the moment it happens
That tiny moment when a notification lights up to tell you your parcel just moved is genuinely satisfying. Switch on the alerts you want — push notifications, email, or both — and Parcel Monitor will quietly let you know whenever your Swiftpost parcel reaches a new milestone, from pickup through to delivery. The granular notification settings mean you decide which moments are worth a ping and which ones can pass by quietly.
Connect Gmail once and let your Swiftpost parcels appear on their own
Here's a setup that takes one minute and saves you hundreds afterwards. Connect Gmail once and Parcel Monitor turns every Swiftpost order confirmation in your inbox into a tracked parcel automatically — no typing, no searching, no manual entry. We pick up the tracking numbers the instant they appear in your inbox, add the parcels to your tracker, and start pulling fresh updates immediately. After the one-time connection, you're entirely hands-off.
Your friendly tracking buddy for every Swiftpost parcel on its way
Think of Parcel Monitor as the tracking buddy who keeps an eye on your parcels so you don't have to. Every Swiftpost parcel sits on the same dashboard as the rest of your shipments, kept under quiet observation from the first scan onwards. You decide how to keep up: a quick check from your phone, a glance from your laptop, or alerts that find you wherever you are. Either way, the quiet stress of waiting on a parcel eases off, because the watching is being done by someone (well, something) else. A dependable tracking buddy for every Swiftpost shipment, gently keeping you in the loop right through to delivery.
