Securedmail Tracking
Follow Every Securedmail Parcel with Parcel Monitor
Paste the number — we're on it!
Drop in your Securedmail tracking number — we'll follow your parcel through customs and to your door!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Securedmail Parcel Tracking
What is Securedmail and what services do they offer?
Securedmail — usually written Secured Mail — is one of the UK's largest e-commerce, postal and retail logistics businesses, headquartered in Warrington and part of The Delivery Group. It handles over 500 million parcels and mail items each year for online retailers, retail brands and government clients. The product mix covers tracked and untracked parcel delivery, e-commerce mail, same-day courier across European cities, international mail via Royal Mail and other postal authorities, and specialist proof-of-receipt hand delivery for time-sensitive items. UK delivery is typically 1-3 working days, with international transit varying from 3 to 10 days. You can follow your Securedmail parcel on Parcel Monitor by entering the tracking number.
How can I track a Securedmail package on Parcel Monitor?
Parcel Monitor turns tracking a Securedmail parcel into something you barely have to think about. Every Securedmail scan turns up live in the same Parcel Monitor view as the rest of your deliveries, so it's all in one tidy spot. Use Parcel Monitor on your phone when you're out and about, or on the desktop at home — your Securedmail parcel is just a tap or click away. Email alerts are there if you'd rather have updates come to you — they pop into your inbox the moment your Securedmail status changes. If Gmail is where your shipping emails arrive, connecting it lets Parcel Monitor add your Securedmail parcels for you — no typing involved. From the first scan to the moment it lands at your door, your Securedmail parcel is in good hands with Parcel Monitor watching the journey alongside you.
How do I find my Securedmail tracking number?
First stop: the shipping email. Securedmail tracking numbers follow the Typically an alphanumeric reference issued by Secured Mail at booking pattern and are usually tucked in alongside a tracking button or link. The seller's order history is your safety net — open the relevant order in your account and the Securedmail tracking number is listed in the details. Posted it at a Securedmail access point? The tracking number is on the receipt they printed when you handed the parcel over. Easiest option: connect Gmail and let Parcel Monitor scan your shipping emails — Securedmail tracking numbers appear on the dashboard without you lifting a finger.
How long does Securedmail usually take to deliver?
On domestic routes, Securedmail typically takes 1-3 business days within the UK from pickup to delivery, with express options shaving time off if you've paid for them. International Securedmail routes usually take 3-10 business days across Europe and globally via partners, plus a customs buffer of 1–5 days at the destination depending on how quickly the parcel clears. Peak periods like Black Friday, Christmas, Lunar New Year, and Diwali can stretch both timelines as carrier networks run hotter than usual. The Parcel Monitor timeline is the most reliable ETA you'll find — it updates with every scan, unlike the fixed estimate from the checkout page.
Where does Securedmail deliver?
You'll find Securedmail delivering across UK nationwide; international reach via Royal Mail and other major postal authorities. Beyond that, they work with Royal Mail for UK last mile and international handover, plus other major postal authorities and courier partners to extend the network. On Parcel Monitor, paste your number and we'll follow it across every carrier involved — no need to know which one's handling the current leg.
What do common Securedmail tracking statuses mean?
The six statuses you'll see most often on Securedmail tracking, translated into plain English. Ordered means Securedmail knows about your parcel via the label data, but it isn't in their physical network yet. In Transit simply means the parcel is on the move within Securedmail's sorting and transport network. Out for Delivery signals the final mile — the parcel is on a vehicle and arriving today (usually). Delivered is the finish line — the courier has dropped the parcel and logged the moment in the tracking. To Collect means the parcel is sitting at the carrier's pickup location, waiting on you. Pending = the system is awaiting the next update; usually nothing's wrong, just no new scan yet.
Why isn't my Securedmail tracking updating?
The silence on a stuck Securedmail tracking page is one of the more frustrating waits in online shopping. Completely fair to feel anxious. The thing to know: tracking quiet doesn't mean the parcel is lost. It usually means it's between scans, not stationary. Customs holds, weekend transit, and long-haul travel are the usual culprits — none of them generate new scans on their own. The first practical step is reading the last scan: its location and timestamp tell you whether to wait calmly or escalate now. Once you're sure the silence is too long, message Securedmail's customer service with the tracking number — only their team can open a formal search. Until then, Parcel Monitor stays on the case — we'll fire a notification the instant any new tracking event appears.
What should I do if my Securedmail parcel is lost?
Few things knot the stomach like a Securedmail parcel that seems to have vanished — we hear you, and we'll walk through the next steps together. Genuinely lost parcels are rare — most 'lost' status is really 'silent transit' that resolves on its own in a week or two. It helps to start by examining the Securedmail tracking events end-to-end. Where did the parcel get to, and when was that? That snapshot tells you whether the silence is routine or genuinely worrying. Past the typical window, file a search request with Securedmail customer service. With the tracking number, they can pull internal records and try to locate the parcel. When Securedmail concludes the parcel is truly lost, the seller is who you go to. They have the carrier contract and the legal duty to provide a refund or reship the order. A simple habit that helps: keep screenshots of the Securedmail tracking events. They support your claim with the seller and any insurer involved. On our end, Parcel Monitor never drops a quiet parcel — we keep watching and ping you on any new scan.
What should I do if my Securedmail parcel is marked delivered but didn't arrive?
An empty doorstep paired with a 'delivered' status from Securedmail is one of the more puzzling tracking moments — you're not the first to hit it. Take a slow look at all the obvious spots first: doorstep, side passage, garage door, behind any pots, tucked under the welcome mat. Worth a look at the full Securedmail tracking record — there's often a photo of the parcel in situ or a short note saying exactly where the driver left it. A quick chat with anyone home, plus a friendly knock next door, sorts a fair share of these — parcels often land at the right street but the wrong door. It's not unusual for 'delivered' to be recorded a touch early, so a 24 to 48 hour buffer is sensible before you start raising things formally. Should the parcel stay missing past the wait period, the seller is your next stop — they can raise an official trace with Securedmail that you can't open directly. Save a screenshot of the tracking record for any back-and-forth with the merchant — Parcel Monitor stays on the case in the background.
Can I track multiple Securedmail parcels in one place?
Yep — multi-carrier tracking is the whole point of Parcel Monitor, with Securedmail parcels lining up neatly next to anything else you've got in transit. Add numbers by hand if you've only got one or two, or sync Gmail and we'll detect Securedmail tracking numbers in shipping emails automatically. Scans come through live for every parcel — your Securedmail updates and other carriers' updates flow into the dashboard automatically. Stack as many parcels onto the dashboard as you need; the limit doesn't exist, which matters most during Black Friday, Lunar New Year, or pre-Christmas runs.
Which other shipping companies can I track here?
Parcel Monitor tracks plenty of other carriers the same simple way. A few worth a look:
What other countries can I track parcels in on Parcel Monitor?
Want to track by destination? Country and region pages sit right next to the carrier ones:
Your easy-to-use tracking solution for Securedmail parcels
One dashboard for every Securedmail shipment
Securedmail moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every Securedmail shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Stay updated on your Securedmail delivery without checking the page
There's a quiet sort of comfort in that little ping that lets you know your parcel is on the move again. Switch on email alerts or push notifications in Parcel Monitor, and we'll send a quiet update every time your Securedmail parcel reaches a new stage — picked up by the courier, on its way through the network, out for delivery, and finally arriving at your doorstep. The granular notification settings mean you decide which moments are worth a ping and which ones can pass by quietly.
Just connect Gmail and your Securedmail tracking joins the dashboard automatically
Here's where Parcel Monitor really earns its keep. Plug your Gmail into Parcel Monitor and every Securedmail confirmation email that lands becomes a tracked parcel in seconds — no copy-paste, no rummaging, no fuss. The moment each shipping email arrives, we identify the tracking number, drop the parcel onto your dashboard, and start watching the carrier for updates. After that, you won't have to do a thing.
Parcel Monitor: your tracking buddy for every Securedmail shipment
Imagine a calm, attentive tracking buddy whose only job is to watch your parcels — that's essentially what Parcel Monitor does for you. Every Securedmail parcel — and every other carrier you're tracking — sits in one tidy dashboard, watched from the first scan to the moment it reaches your door. You can check in whenever you like, on your phone or laptop, and see exactly where things stand. Or set notifications and let the updates come to you. Whichever you choose, the background hum of parcel worry quiets down — we're the ones doing the watching now. A dependable tracking buddy for every Securedmail shipment, gently keeping you in the loop right through to delivery.
