Track RAF Philippines
Follow Every RAF Philippines Parcel with Parcel Monitor
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Track your parcel here
Track your parcel here
Carrier Information
RAF Philippines
RAF International Forwarding is an all-Filipino owned logistics company, established in 1992 and headquartered in Parañaque City, Metro Manila, with branches in Cebu and Davao. It spans international courier, air and sea freight, provincial door-to-door distribution and customs brokerage rather than parcel delivery alone.
Overview
- Headquarters
- Philippines
- Website
- RAF Philippines Website
- Contact
- +63 2 8820 2920
A quick look at what RAF Philippines covers
15+
Countries reached by RAF Philippines
1m+
OFWs send balikbayan boxes with RAF
How RAF Philippines Tracking Works
Tracking number
RAF (RAF International Forwarding Phils. Inc.) functions as an international freight forwarder, customs broker, and commercial logistics provider. The carrier does not publish a standardized tracking number format or alphanumeric pattern.
When tracking shipments with RAF, use the exact reference code, waybill number, or house bill provided directly by your sender or seller.
Tracking status
RAF clears its own shipments through customs, so there are fewer handovers than a postal route and fewer entries to match:
Pending — we're looking for the first update against your reference
In Transit — the international leg and the customs clearance RAF…
handles with its own licensed broker
Out for Delivery — being delivered through RAF's local network
To Collect — held for you to pick up instead
Delivered — it's arrived
Forwarder shipments produce a coarser picture than parcel carriers do. Fewer updates here doesn't mean less progress — it means fewer scan points on the route.
Supported services
International Courier Service — documents and packages
International Freight Forwarding — heavyweight and oversized cargo by air or sea
Domestic Distribution — door-to-door forwarding to and from provinces within the Philippines
Warehousing
Customs Brokerage — clearance and delivery of importations, using an in-house licensed broker
Next Flight Out and hand-carry for urgent shipments
RAF doesn't state which of these are tracked or how closely, so it's worth setting expectations low: this is forwarder-grade visibility, not parcel-grade.
Your RAF Express Questions
A repeat attempt is the usual outcome rather than an immediate return. Couriers here generally try again on a following working day, and most riders call ahead or on arrival — which makes the phone number on your order the single most important detail for a successful delivery. If nobody can be reached across repeated attempts, your package typically waits at the local facility handling your area and eventually goes back to the sender. Each attempt is logged in your timeline, which helps enormously if their record and your memory of being home disagree. The easy prevention: arrange for someone at the address to receive on your behalf, since a family member, a building guard or a neighbour is normally accepted.
Coverage across the Philippines is rarely uniform, so this is worth checking rather than assuming. Metro areas (such as Metro Manila) and major provincial cities are covered with direct door-to-door service; however, remote municipalities and smaller islands rely on local 3PL partner networks, longer routes, or branch pickup rather than direct delivery. Sea transport and weather conditions shape the timeline, which is why island destinations run longer than a map suggests. Read your tracking timeline once the package clears customs: the domestic leg identifies which partner facility is handling the final delivery. If your address is genuinely remote, check with the seller before ordering to confirm courier coverage.
Your seller is the most effective route, since they arranged the shipment and can raise a formal enquiry. Customs delays are usually queuing rather than a problem with your particular package — volumes are high and clearance takes as long as it takes. Where something genuinely stalls, the cause is often a missing document or an unpaid charge, and both resolve faster when the sender pushes from their side. Meanwhile, watch your email and texts for a legitimate payment request, and be skeptical of any that arrive with a link, because fake customs messages are common here. If your timeline sits unchanged at the airport or clearance stage for weeks rather than days, escalate through the seller instead of waiting it out.
If an authorized representative collects or receives a shipment on your behalf, couriers and hub counters require: (1) A signed authorization letter from you naming the representative. (2) A photocopy of your valid government-issued ID. (3) The representative's own original valid photo ID. (4) The tracking/waybill number (and payment if COD or customs fees apply). Requirements can vary slightly between hub locations, so calling the local branch beforehand is recommended. For home deliveries, a household member or building security guard receiving at your doorstep is typically accepted without formal paperwork unless a strict signature or ID check was requested by the sender.
Philippine addresses work on landmarks and local knowledge as much as street numbers, and riders lean on both. The most valuable thing you can do is make sure your phone number is correct and answered, because a rider who can call will nearly always find you and one who can’t will often give up. Beyond that, put your barangay and a genuine landmark in the address itself — a school, a church, a well-known store — rather than trusting a map pin that may drop in the wrong place. If your subdivision has a guarded entrance, tell the guard you’re expecting something, and mention it in the delivery notes at checkout. Being reachable beats being findable every time.
Your timeline answers this more reliably than the tracking number does. While the package is still on the international leg, scans come from the origin country and describe export, flight or arrival activity. Once the Philippine side takes over, the events change character: customs clearance, then a local facility, then delivery activity — and often a new tracking number appears alongside. The clearance scan is the clearest marker of the change of hands. If you’re holding two numbers, add both here and we’ll link them, which removes the guesswork entirely. And if you’re holding one that stopped moving after arrival, the story has almost certainly continued under another.
Alerts are the closest thing to a day-before warning. Switch them on here and you’ll know when your package reaches the local facility and when it goes out for delivery — which in practice is the day-before warning you’re after. Riders often call as well, but that call comes on the day and sometimes only minutes ahead, which is little help if you’re at work. You don’t need an account to begin, and tracking costs nothing. If you’d rather not chase numbers at all, sign in with Google and connect your Gmail: order confirmations get picked up automatically, so packages appear in your list on their own, next to everything else you’re waiting on.
You may also want to explore tracking for these other destinations:
Customer Reviews
Really smooth first experience with this carrier. Would use again.
Driver even called ahead to make sure someone would be home. Nice touch.
It got here eventually. No drama, but also no wow factor.
Great communication leading up to delivery, no need to guess at all.
Asked for a hold-for-pickup days in advance, but it still went out for home delivery anyway.
Your easy-to-use tracking solution for RAF Philippines parcels
Track every RAF Philippines shipment from one search bar
For shippers managing RAF Philippines freight loads, Parcel Monitor consolidates pro numbers, BOL references, and parcel tracking numbers into one searchable dashboard. You'll see pickup, terminal arrivals, line-haul movements, and proof-of-delivery events as they happen — without bouncing between RAF Philippines's portal and other carrier tracking pages.
Stay in the loop on every RAF Philippines update without lifting a finger
There's a particular kind of comfort that comes with a friendly little ping saying your parcel has moved. Once you've switched on email or push alerts, we'll send a friendly heads-up at each key moment in your RAF Philippines parcel's journey, from pickup all the way to your doorstep. Pick your alert moments in the notification settings — every event, just the key ones, or only the final delivery.
Link Gmail and your RAF Philippines parcels appear in the dashboard automatically
Here's the bit you'll wish you'd switched on months ago. Link your Gmail to Parcel Monitor and every RAF Philippines shipping confirmation that arrives becomes a tracked parcel without you doing a thing — no copy-paste, no manual entry, no rummaging through your emails for tracking numbers. Each shipping email triggers a quick lookup — number picked up, parcel added to your dashboard, live tracking switched on, all in one go. From there, it runs in the background without needing any attention.
Meet the tracking buddy who watches your RAF Philippines parcels for you
Picture Parcel Monitor as your tracking buddy — always in your corner, always knowing where your parcels are. Every RAF Philippines parcel sits on the same dashboard as the rest of your shipments, kept under quiet observation from the first scan onwards. Check the status whenever you fancy from any device, or set up alerts and let the updates land in your inbox or notifications instead. Whichever you choose, the background hum of parcel worry quiets down — we're the ones doing the watching now. Just a tracking buddy for every RAF Philippines shipment you're waiting on, helping you stay in the loop until it arrives safely.
