Parcel2Go Tracking
Track Your Parcel2Go Parcels in One Place
Paste your Parcel2Go number — we've got it!
Drop in your Parcel2Go tracking number — we'll follow your parcel through customs and to your door!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Parcel2Go Parcel Tracking
What is Parcel2Go and what services do they offer?
Parcel2Go is the UK's largest parcel delivery marketplace, founded in 2001 in Bolton, Greater Manchester by father-and-son duo Fil and Richard Adams-Mercer with their colleague Steven Kramer. The company doesn't deliver parcels itself — instead it brokers shipments across leading couriers including Royal Mail, DHL, DPD, UPS, Evri and Yodel, using its bulk volume to secure discounted prices for individuals and 104,000+ businesses. Over its history Parcel2Go has facilitated more than 83 million shipments. EQT Private Equity acquired a majority stake in June 2021, and a new investor group took over in 2024. You can follow your Parcel2Go parcel on Parcel Monitor by entering the tracking number.
How can I track a Parcel2Go package on Parcel Monitor?
When it comes to tracking Parcel2Go parcels, Parcel Monitor takes the legwork out of the equation. With Parcel Monitor, you get real-time updates from Parcel2Go right alongside all your other parcels, so there's no need to hop between apps or websites. Whether you're on your phone or desktop, you can check your shipment's progress anytime in one simple spot. Turn on email alerts and we'll send you a quick note whenever your Parcel2Go parcel moves to a new status, so you stay in the loop effortlessly. If you're a Gmail user, connect it once and your Parcel2Go parcels will turn up in Parcel Monitor on their own, no manual entry needed. Think of it as a quiet little assistant for your deliveries, keeping every Parcel2Go shipment in view from dispatch right through to your doorstep.
How do I find my Parcel2Go tracking number?
When your order ships, the merchant typically sends a confirmation email containing the Parcel2Go tracking number in the Typically a Parcel2Go-issued reference plus the partner carrier's tracking number; passes through to the chosen courier's tracking format, ready to copy. Order history on the merchant's site is the obvious fallback — every order normally lists its Parcel2Go tracking number on the order detail page. For parcels you dropped off at a Parcel2Go location yourself, the tracking number lives on the receipt — keep it until the parcel is delivered. Skip the manual lookup entirely by syncing Gmail — we read your shipping confirmations and add Parcel2Go tracking numbers to your dashboard for you.
How long does Parcel2Go usually take to deliver?
On home-market routes, Parcel2Go typically takes Next-day to 3 business days within the UK depending on selected courier — that's standard service; express tiers (where available) are faster. For international routes, plan on 2-10 business days depending on destination and courier choice via Parcel2Go, plus the standard 1–5 day customs window once the parcel reaches the destination country. During shopping peaks — Black Friday, Cyber Monday, Christmas, Lunar New Year — expect both domestic and international timelines to slip a little. Parcel Monitor's tracking page is the more reliable source — it reflects real scan progress, not the fixed estimate from when you placed the order.
Where does Parcel2Go deliver?
The coverage map for Parcel2Go is United Kingdom-based with international shipping options worldwide via partner couriers. For routes that fall outside that footprint, Parcel2Go typically partners with Royal Mail, DHL, DPD, UPS, Evri, Yodel and other UK and international couriers for the long-haul or last-mile portion. Parcel Monitor handles the whole journey — paste the tracking number once and we follow the parcel across whatever combination of carriers handles it.
What do common Parcel2Go tracking statuses mean?
These are the Parcel2Go statuses you'll see most often, decoded so you know exactly where things stand. Ordered indicates the shipment is logged in Parcel2Go's system, but the parcel is still at origin awaiting pickup. In Transit captures everything between collection and the final-mile depot — usually the longest stretch of the journey. Out for Delivery is the most encouraging status — the parcel is on board with the driver and en route to you. Delivered is the final scan — Parcel2Go considers the parcel completed and the case closed. To Collect = the courier couldn't complete delivery, so the parcel is held at a nearby collection point with your name on it. Pending often shows during transit gaps — the parcel is moving but hasn't hit a scan checkpoint yet.
Why isn't my Parcel2Go tracking updating?
Refreshing the Parcel2Go page and seeing nothing new is anxious-making, especially for a long-haul parcel. We hear this concern weekly. Most often, silence is just a gap between Parcel2Go scan events, not a sign anything has gone wrong with your parcel. Long-haul and international parcels often go quiet for stretches at a time as they move between scan checkpoints. Check the date and location of the most recent Parcel2Go scan first — those two facts together answer 'is this normal?' for most situations. When the gap is unreasonable, escalate to Parcel2Go: provide your tracking number and ask their search team to investigate internally. Through all of it, Parcel Monitor stays on alert — push notifications will deliver the next update straight to your phone.
What should I do if my Parcel2Go parcel is lost?
Few worries are quite like 'is my parcel actually lost?' — you're definitely not alone in feeling that way. Carriers do occasionally lose parcels, but most worry-cases turn out to be parcels in transit that simply haven't been scanned recently. Have a proper look at the tracking timeline first — when was the last update, and where? A recent transit-hub scan is fine, but a stalled one is the cue to take the next step. Once you're past the reasonable silence window, reach out to Parcel2Go directly with the tracking number and ask them to open a trace request. Only their team can investigate internally. Once a loss is officially confirmed, switch your attention to the seller. Their contract with Parcel2Go covers the claim, so they handle the refund or reshipment on your behalf. Keep a record of every Parcel2Go tracking state with screenshots. They document the parcel's journey and back up your claim with the seller if it comes to that. Throughout the situation, Parcel Monitor keeps the parcel under observation — any update on the tracking triggers an immediate push notification.
What should I do if my Parcel2Go parcel is marked delivered but didn't arrive?
A Parcel2Go status of 'delivered' next to a parcel that hasn't actually surfaced is a known irritation — the good news is most of these resolve quickly. Start with a quiet walk around the delivery area: front door, side gate, garage, behind plants, under the mat — drivers leave parcels in some surprising spots. Tap into the Parcel2Go tracking history rather than just reading the headline status — drivers frequently leave a snapshot or a brief 'placed at side door' note. Touch base with anyone in the house, then have a quick word with the next-door neighbours — that single step resolves a surprising number of cases. Sometimes the 'delivered' scan is logged just before the driver actually finishes the round, so 24 to 48 hours of patience is reasonable before escalating. Still nothing after the wait? The seller or shop is the proper next port of call — they can lodge a missing-parcel claim with Parcel2Go and chase resolution. Tracking screenshots make the seller conversation smoother — and Parcel Monitor will keep flagging any new movement on the parcel.
Can I track multiple Parcel2Go parcels in one place?
Yes, easily — your Parcel Monitor dashboard handles every Parcel2Go parcel side by side with shipments from any other carrier, all on one screen. Add tracking numbers manually, or connect Gmail and let auto-detection lift Parcel2Go numbers out of your shipping emails as they arrive. Real-time scan updates arrive per parcel, meaning your full Parcel2Go fleet — and everything else — stays current without manual checking. There's no maximum number of parcels — useful day-to-day, and a small lifesaver during Black Friday, Singles' Day, or holiday gifting season.
Any other delivery services worth checking out?
Plenty of other carriers share the same dashboard. A few you might find useful:
Want to track parcels by country or globally?
Try these country and region tracking pages — handy when your parcel crosses borders:
Your easy-to-use tracking solution for Parcel2Go parcels
Every Parcel2Go delivery, one screen
Parcel2Go moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every Parcel2Go shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Real-time updates land the moment your Parcel2Go parcel moves
That tiny moment when a notification lights up to tell you your parcel just moved is genuinely satisfying. Enable email alerts or push notifications and Parcel Monitor will quietly let you know each time your Parcel2Go parcel reaches the next stage — collection, transit, last-mile, delivery. The settings let you fine-tune exactly which Parcel2Go status changes wake your phone and which ones can pass by without a peep.
One Gmail connection means Parcel2Go tracking numbers find their own way to you
And now, the actually-handy automation. Connect Gmail once, and every Parcel2Go shipping confirmation in your inbox becomes a live tracked parcel — no copy-paste, no manual lookup. We catch the tracking numbers the moment the emails land, add the parcels to your tracker, and start the live updates rolling in straight away. No further work on your end after the initial connection.
Your dedicated tracking buddy for every Parcel2Go shipment coming through
Parcel Monitor is the in-your-corner tracking buddy who quietly watches your parcels so you can get on with everything else. Every Parcel2Go shipment shows up on the same dashboard as your other parcels, watched continuously from dispatch to arrival. Check in whenever you want, on whatever device's nearest. Or simply switch on notifications and let the updates find you instead. Either method works, and either way the worry steps back, because Parcel Monitor is the one with eyes on every step. A friendly tracking buddy for every Parcel2Go parcel you're waiting on, by your side from dispatch to doorstep.
