Hermes Tracking
Track Your Hermes Parcels in One Place
Paste your Hermes tracking number — we've got it!
Drop in your Hermes tracking number — we'll follow your parcel across borders, all the way home!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Hermes Parcel Tracking
What is Hermes and what services do they offer?
Hermes is the international cross-border arm of the Hermes Group, a European parcel delivery company. (Note: Hermes UK rebranded to Evri in 2022; Hermes continues to operate internationally and Hermes Germany still operates under the Hermes name.) Their core focus is moving e-commerce parcels across European borders and between Europe and major international markets. Main services: cross-border parcel delivery, e-commerce returns, and integrated last-mile delivery through partner networks. They're particularly strong on routes within Europe — Germany to the UK, France to Spain, and similar.
How can I track a Hermes package on Parcel Monitor?
Hand us your Hermesworld tracking number — we'll keep tabs on it from the first scan onwards. We pull live updates straight from Hermesworld's system plus any partner carriers handling the local leg. Use the web or grab the app on iOS and Android. No account needed for basic tracking. Want it even simpler? Connect your Gmail and we'll pull Hermesworld tracking numbers from your shipping emails automatically. Your parcels just show up on your dashboard, already being tracked. Free, always.
How do I find my Hermes tracking number?
Hermes tracking numbers are usually 14–20 characters long, often alphanumeric without a single fixed format (it varies by service tier and origin country). You'll find your tracking number in the shipping confirmation email from the sender or retailer. If you can't find the email, check the retailer's site under "My Orders" or "Order Status." And the shortcut: connect your Gmail to Parcel Monitor and we'll grab the Hermes tracking number for you automatically.
How long does Hermes usually take to deliver?
Cross-border within Europe typically takes 3–7 working days for standard service. Germany to the UK, France to Italy, Netherlands to Spain — most major European routes land in that window. Longer hauls between Europe and other continents (e.g., Europe to the US, Asia) usually take 7–15 working days for their economy services. Customs at the destination country can add 1–3 days, particularly for non-EU destinations like the UK after Brexit. Peak shopping seasons (Black Friday, Christmas) push timelines out a few days.
Where does Hermes deliver?
Hermes delivers across most of Europe — Germany, France, the UK, Italy, Spain, the Netherlands, Belgium, Austria, Switzerland, the Nordics, and Eastern Europe — plus international destinations through partner networks. For final delivery, Hermes often partners with local last-mile carriers like Evri (UK), Hermes Germany, or national postal services to bring the parcel to your door. They're particularly strong on intra-European cross-border routes.
What do common Hermes tracking statuses mean?
The status labels on a Hermesworld parcel can look cryptic at first, so here's what they actually mean. 'Pending' is when the sender has created a label but Hermesworld hasn't picked up the parcel from them yet. 'In Transit' means the parcel is moving — anywhere from a sort hub to a flight to a customs checkpoint. 'Out for Delivery' is the one to watch for: your local Hermesworld driver has the parcel and is on the route today. 'Delivered' is exactly what it sounds like. 'To Collect' tells you the parcel's at a Hermesworld pickup point or parcel locker, waiting for you.
Why isn't my Hermes tracking updating?
Take a breath — this is almost always normal. Hermes logs scans at major hub points, so there are often quiet stretches during cross-border transit. Weekend backlogs slow things, and the handover from Hermes to a local delivery partner can be silent for 24–48 hours. Customs holds for non-EU shipments can add days of silence. If you're a couple of days into quiet, hang tight — the next scan is usually around the corner. If it's been five or more days with nothing new, send a quick note to whoever sent the parcel to check the tracking number is correct. We'll keep refreshing the tracking — the moment something moves, you'll see it here.
What should I do if my Hermes parcel is lost?
Take a breath — most parcels that look lost actually turn up within a few days. Look at the tracking together: where was the last scan? If it was a handover to a local delivery partner, the parcel may now be in that carrier's system. Give it some grace — usually 7–10 working days past the expected delivery date — before treating it as truly lost. If it still hasn't shown up, the smoothest path forward is a friendly message to whoever sent the parcel; they've got the direct line to Hermes and can open a trace request. Keep your tracking number and screenshots close — they're handy for the conversation. We'll keep watching the tracking here too.
What should I do if my Hermes parcel is marked delivered but didn't arrive?
That sinking feeling? We get it. But take heart — this is one of the most common 'panic' moments in delivery, and the parcel's almost certainly closer than it looks. Start with the easy checks: take a look around your property — porch, side gate, garage, behind a plant. The actual delivery scan often comes from the local partner carrier (Evri, Hermes Germany, etc.), and they sometimes leave a photo or a delivery location note in the tracking — worth scrolling through. Ask anyone in the household, and check with a neighbour. "Delivered" scans occasionally land a day early, so give it 24–48 hours before going further. If it still hasn't shown up, drop a friendly message to whoever sent it — they can open an investigation with Hermesworld. Save your tracking screenshot. We'll keep watching here.
Can I track multiple Hermes parcels in one place?
Sure thing — your Hermesworld parcels can sit right alongside deliveries from any other courier in your view. Add tracking numbers manually, or connect your Gmail and we'll pull them from your shipping emails automatically. Each parcel updates live as Hermesworld and the partner carriers log new scans. No cap on how many you can follow at once. Particularly useful for European cross-border shoppers.
Looking for more carrier tracking pages?
Looking for tracking for another carrier? Parcel Monitor covers these too:
Want to track parcels by country or globally?
There's a whole set of country and region tracking pages. A few popular ones:
Your easy-to-use tracking solution for Hermes parcels
Track Hermes parcels in one place
Hermes moves e-commerce parcels across European borders and beyond — and with Parcel Monitor, every Hermes shipment lives on the same dashboard as anything else you're tracking. Drop in your tracking number and we pull live updates from both Hermes and any partner carriers handling the local leg. No more flipping between Hermes's site and the local delivery partner's tracking page.
Auto-detect Hermes tracking numbers
Paste any tracking number into Parcel Monitor and we identify Hermes automatically. This is especially helpful when your parcel hands off from Hermes to a local partner like Evri (UK) or Hermes Germany for final delivery. We follow the handover and keep your tracking continuous all the way through, so you don't lose visibility halfway.
Real-time updates straight to your phone
From the moment Hermes picks up your parcel to the second it's delivered at your door, you'll know exactly where it is. Switch on push notifications in the Parcel Monitor app and your phone buzzes at the milestones that matter — picked up, in transit, handed over to local carrier, out for delivery, delivered.
Connect your Gmail and stop typing
European cross-border shopping often means Hermes shipments mixed with deliveries from other carriers. Connect your Google account to Parcel Monitor and we'll scan your shipping confirmations for you, pull Hermes tracking numbers automatically, and add parcels to your dashboard before you've even opened the email. Free, your shopping data stays yours.
