First Logistics Tracking
See Every First Logistics Parcel on One Dashboard
Paste the number — we're on it!
Add your First Logistics tracking number — we'll follow the parcel across every leg of the journey!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About First Logistics Parcel Tracking
What is First Logistics and what services do they offer?
First Logistics — formally PT Synergy First Logistics — is an Indonesian express delivery and cargo company founded in 2007 and headquartered in Tangerang. It rode the rise of Indonesian e-commerce and B2B express, building service tiers around Same Day, One Night and 2-3 day Regular delivery, with land and sea cargo for bulkier or remote shipments and a project-based logistics arm for large-scale distribution. E-commerce sellers can plug in via web service APIs and SMS notifications, and cash on delivery is supported. The company expanded its main loading-dock facility in 2024 to support growing volumes. You can follow your First Logistics parcel on Parcel Monitor by entering the HAWB tracking number.
How can I track a First Logistics package on Parcel Monitor?
When it comes to tracking First Logistics parcels, Parcel Monitor takes the legwork out of the equation. Every First Logistics scan turns up live in the same Parcel Monitor view as the rest of your deliveries, so it's all in one tidy spot. Browse from your phone on the go or settle in at the laptop — either way your First Logistics updates are sitting right there. You can also have email alerts come through whenever something changes with your First Logistics parcel — they save you from having to keep checking. Gmail users can take it a step further — connect your account and your First Logistics tracking numbers get added to the dashboard automatically. It's like having a personal assistant for your packages, helping you stay on top of every step until your First Logistics shipment arrives safely at your door.
How do I find my First Logistics tracking number?
Start with the shipping confirmation email from the seller — First Logistics numbers look like Alphanumeric HAWB (House Air Waybill) reference issued by First Logistics at booking and are normally paired with a 'track your order' link. The seller's order history is your safety net — open the relevant order in your account and the First Logistics tracking number is listed in the details. Sending the parcel yourself? The First Logistics drop-off receipt carries the tracking number — usually beneath the barcode at the top of the slip. To skip the hunt entirely, connect Gmail to Parcel Monitor and we'll lift First Logistics tracking numbers from your shipping emails as soon as they arrive.
How long does First Logistics usually take to deliver?
For deliveries inside First Logistics's home market, expect roughly Same day within service zones; next day for One Night Service; 2-3 days for Regular Service on standard service — express tiers, where offered, are quicker. First Logistics's international transit is normally Primarily a domestic Indonesian operator; limited international service — customs at the destination tacks on roughly 1–5 days, longer if duties or inspections are needed. Expect timelines to stretch around peak shopping moments — Black Friday, Christmas, Lunar New Year and Diwali all stress carrier networks. For an accurate ETA, lean on the Parcel Monitor timeline — it's grounded in real scans, so it reacts to actual progress rather than wishful thinking.
Where does First Logistics deliver?
The coverage map for First Logistics is Indonesia nationwide, including major cities and remote regions reached by land and sea cargo. For routes that fall outside that footprint, First Logistics typically partners with Operates own fleet and network in Indonesia; integrates with e-commerce marketplaces and platforms for the long-haul or last-mile portion. Parcel Monitor handles the whole journey — paste the tracking number once and we follow the parcel across whatever combination of carriers handles it.
What do common First Logistics tracking statuses mean?
Plain-English translations of the six First Logistics statuses that show up most. Ordered indicates the shipment is logged in First Logistics's system, but the parcel is still at origin awaiting pickup. In Transit = the parcel is physically with First Logistics and moving — between hubs, sort centres, or transport links. Out for Delivery signals the final mile — the parcel is on a vehicle and arriving today (usually). Delivered means First Logistics has signed the parcel off as handed over; check the location note for exactly where. To Collect = delivery didn't go through, so First Logistics parked the parcel at a pickup point for you. When the status reads Pending, the parcel is in the system but not actively scanned in the last update.
Why isn't my First Logistics tracking updating?
The 'no recent activity' on a First Logistics parcel is hard not to worry about, even though it's rarely a sign of real trouble. Real talk: 'no updates' nearly always means 'no scan yet' rather than 'parcel lost'. Patience first, escalation later. Cross-border parcels especially can sit quietly in customs or between countries for a week or more between scans. Have a proper look at the last scan event — its date and location tell you whether the silence is normal or genuinely too long. When silence has stretched past your route's reasonable window, contact First Logistics with your tracking number and ask them to open a search. Meanwhile, Parcel Monitor keeps the tracking under observation — we'll push a notification the moment something updates, even if that's days away.
What should I do if my First Logistics parcel is lost?
A First Logistics parcel that's gone silent past the normal window can feel like it's lost forever — your worry is completely understandable. Statistically, your parcel is far more likely to be slowly moving than actually lost — silence is normal on many routes. First, pull up the full tracking timeline. The most recent scan location and date will tell you whether to keep waiting or start asking questions. When the silence has gone on too long, escalate to First Logistics customer support. They can open an internal trace and dig into records that aren't visible on the public tracking page. If the loss is confirmed by First Logistics, the seller owns the carrier relationship from here. They're responsible for compensation under most consumer-protection laws. Build an evidence trail as you go by documenting the tracking with screenshots — it makes the seller conversation and any insurance claim significantly smoother. We stay watching even when First Logistics pauses — any new scan triggers an instant push notification in Parcel Monitor.
What should I do if my First Logistics parcel is marked delivered but didn't arrive?
When First Logistics flags a parcel as delivered but it's nowhere to be seen, the first reaction is usually a mix of confusion and mild panic — fair enough. Do a careful sweep of the entry points: main door, side door, garage, back gate, even behind the wheelie bin or under the eaves. First Logistics couriers regularly attach a proof-of-delivery photo or short text note to the tracking record — opening up the full event list can settle it in seconds. Have a word with whoever's in the house and knock on the immediate neighbours' doors — couriers often hand parcels to the first available person nearby. Hold off on the next step for a day — 'delivered' is occasionally logged on the van rather than at your door, with the actual drop following a little later. Should the parcel stay missing beyond the buffer window, raise it with the merchant — they're the one with the direct line to First Logistics for opening an investigation. Keep a tracking screenshot saved for the claim — Parcel Monitor stays alert to any new scans coming through on the parcel.
Can I track multiple First Logistics parcels in one place?
Absolutely — drop multiple First Logistics parcels into Parcel Monitor and they'll sit together with parcels from any other carrier, all on one screen. Add tracking numbers yourself, or let Gmail integration do the heavy lifting — First Logistics numbers get picked out of shipping emails and added automatically. Each parcel pulls live scans as they happen, so the whole dashboard updates in real time without you needing to refresh anything. There's no upper limit on how many parcels you can track at once — especially handy during Black Friday, Singles' Day, or any peak shopping window.
Are there other carrier tracking pages I should know about?
You can also track many other carriers right here on Parcel Monitor. A few popular ones:
What other countries can I track parcels in on Parcel Monitor?
Browse by country or region with these popular tracking pages:
Your easy-to-use tracking solution for First Logistics parcels
Your full First Logistics parcel view, one tab
First Logistics moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every First Logistics shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Get notified the moment your First Logistics parcel reaches a new stage
Few moments in everyday life beat the small satisfaction of a parcel-update notification. Switch on email alerts or push notifications in Parcel Monitor, and we'll send a quiet update every time your First Logistics parcel reaches a new stage — picked up by the courier, on its way through the network, out for delivery, and finally arriving at your doorstep. You set the rhythm — choose the events that get an alert in the settings and politely silence the ones you'd rather not hear about.
Set up Gmail once and watch First Logistics parcels arrive on your dashboard hands-free
And now, the actually-handy automation. One-time Gmail connection and every First Logistics shipping email in your inbox becomes a live tracked parcel on your dashboard — no manual work needed. We catch each tracking number as the email arrives, place the parcel on your dashboard, and have the latest scans pulling through within seconds. It quietly does its job in the background, no further input needed from you.
A tracking buddy that always knows where your First Logistics parcel is
Picture Parcel Monitor as your tracking buddy — always in your corner, always knowing where your parcels are. Each First Logistics parcel joins the same dashboard as your other deliveries, looked after from the moment it's collected until it arrives safely. You decide how to keep up: a quick check from your phone, a glance from your laptop, or alerts that find you wherever you are. Whatever you go for, the low hum of 'is my parcel okay?' fades away because we're keeping watch on your behalf. A friendly tracking buddy for every First Logistics parcel you're waiting on, by your side from dispatch to doorstep.
