First Mile Tracking
Track Your First Mile Parcels in One Place
Drop in the First Mile number — we'll handle it!
Add your First Mile number — we'll keep eyes on it from collection to delivery!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About First Mile Parcel Tracking
What is First Mile and what services do they offer?
First Mile is a London-born sustainable logistics business that started in 2004 with a handful of customers on a single central London street and has grown to serve more than 30,000 business clients. Their original focus is recycling and waste collection, but they've expanded into last-mile parcel delivery — partly through a partnership with Stuart that uses electric cargo bikes and EVs to move parcels around Greater London with same-day and next-day options. In the first two months of that partnership, package volume jumped 300% with 97% on-time delivery. They also run a fruit and veg box delivery service for offices. Got a First Mile tracking number? Drop it into Parcel Monitor for live updates.
How can I track a First Mile package on Parcel Monitor?
With Parcel Monitor in your corner, tracking a First Mile shipment is a one-step job. First Mile scans appear live in Parcel Monitor right next to your other deliveries — one screen, one list, no detective work. Across phone, tablet and desktop, your First Mile tracking sits in the same easy-to-find spot. Email alerts keep you in the loop without any effort on your end — they fire automatically every time your First Mile parcel moves to a new stage. If you're a Gmail user, connecting your account means Parcel Monitor finds your First Mile tracking numbers on its own — saves the copy-paste step. Sit back and let Parcel Monitor handle the watching — your First Mile parcel and everything else you're expecting are in one well-organised place.
How do I find my First Mile tracking number?
Your First Mile tracking number normally turns up in the shipping email from the sender, looking something like Varies by service line — typically 8-12 character alphanumeric codes — often with a tracking link beside it. Order history on the merchant's site is the obvious fallback — every order normally lists its First Mile tracking number on the order detail page. If you took the parcel to a First Mile location yourself, your drop-off receipt is the source — the tracking number is printed on it. If you'd rather not search at all, connect your Google account and we'll pluck First Mile tracking numbers out of your shipping emails for you.
How long does First Mile usually take to deliver?
First Mile normally completes domestic deliveries in Same-day and next-day within Greater London (via Stuart partnership) — major metro areas tend to be at the quicker end of that range. International First Mile routes usually take Not applicable — London / UK focus, plus a customs buffer of 1–5 days at the destination depending on how quickly the parcel clears. During peak seasons (Black Friday, Christmas, Diwali, Lunar New Year), delivery timings drift longer than usual as parcel volume spikes. Track live on Parcel Monitor for a realistic ETA — scans drive the timeline, so it reflects how the parcel is actually moving in real time.
Where does First Mile deliver?
You'll find First Mile delivering across Primarily London and the surrounding area; some UK-wide service through partners. Beyond that, they work with Stuart for last-mile parcel delivery in Greater London to extend the network. On Parcel Monitor, paste your number and we'll follow it across every carrier involved — no need to know which one's handling the current leg.
What do common First Mile tracking statuses mean?
Six statuses do most of the heavy lifting in First Mile tracking. Here's what each one signals. Ordered signals that the seller has booked the shipment with First Mile, but the parcel still needs to be physically collected. In Transit means First Mile now has the parcel and it's moving through their network towards the destination. Out for Delivery = the parcel left the local depot this morning and the courier is making their rounds. Delivered is the final scan — First Mile considers the parcel completed and the case closed. To Collect means the parcel didn't get delivered to your door — it's now waiting at a pickup point or locker for you to fetch. Pending simply means the parcel is queued, waiting for First Mile's next scan event to refresh the status.
Why isn't my First Mile tracking updating?
A First Mile tracking page that won't move is a special kind of frustrating — completely understandable that it's stressing you out. Here's the reassuring truth: the vast majority of 'stuck' parcels are still moving — they just haven't hit the next scan point yet. Long-haul transport, customs processing, weekends, and public holidays all create natural gaps where no new scan is recorded. Step one: open the First Mile tracking page and look at the most recent scan — its time and place determine whether to keep waiting or act. When the gap is unreasonable, escalate to First Mile: provide your tracking number and ask their search team to investigate internally. Parcel Monitor stays watching even when the carrier goes quiet — push notifications will surface the next update the moment it happens.
What should I do if my First Mile parcel is lost?
Worrying about a lost First Mile parcel is genuinely stressful — especially when you've been waiting weeks for something important. Your concern is completely valid. Parcels that look lost almost always reappear once the next scan posts — actual losses are the exception, not the norm. The first thing to do is open the First Mile tracking and read the last scan carefully — where was it, and how recently? A recent scan at a transit hub is reassuring; one that's weeks old at the same facility deserves a closer look. When the silence has gone on too long, escalate to First Mile customer support. They can open an internal trace and dig into records that aren't visible on the public tracking page. If First Mile confirms the parcel is genuinely lost, the seller takes over from there — they hold the contract with the carrier and are responsible for arranging your refund or replacement. Build your file as you go. Screenshots of the First Mile tracking are your audit trail, and they make any claim much smoother to file. Parcel Monitor doesn't write off a quiet parcel — push alerts fire on any new scan from First Mile, even after a long silence.
What should I do if my First Mile parcel is marked delivered but didn't arrive?
Few things rattle the day quite like a First Mile 'delivered' scan when the doorstep is empty — it's a common pain point, and usually resolvable. Front step first, then side gate, garage, and any nook out of view from the street — drivers often choose the most weather-protected spot they can find. Have a proper look through the First Mile tracking events — there's often a delivery photo or a one-line description of where the parcel was placed. Have a word with whoever's in the house and knock on the immediate neighbours' doors — couriers often hand parcels to the first available person nearby. Sometimes the 'delivered' scan is logged just before the driver actually finishes the round, so 24 to 48 hours of patience is reasonable before escalating. If by then there's still no parcel, the merchant is your next contact — they have the formal channel into First Mile for traces, claims, and replacements. Save a screenshot of the tracking record for any back-and-forth with the merchant — Parcel Monitor stays on the case in the background.
Can I track multiple First Mile parcels in one place?
You can — that's the bread and butter of Parcel Monitor, with First Mile parcels and every other carrier's parcels living on one shared dashboard. Drop the numbers in one by one, or connect Gmail and watch First Mile parcels appear on the dashboard the moment the shipping email lands. Real-time scan updates arrive per parcel, meaning your full First Mile fleet — and everything else — stays current without manual checking. There's no cap on how many parcels can sit on the dashboard at once, which becomes a real perk through Black Friday weekend, Singles' Day, or the run-up to Christmas.
Any other delivery services worth checking out?
If you ship with others too, chances are we track them. A few popular picks:
Want to track parcels by country or globally?
Browse by country or region with these popular tracking pages:
Your easy-to-use tracking solution for First Mile parcels
One dashboard for every First Mile shipment
Every First Mile parcel lives on one Parcel Monitor dashboard. Paste the tracking number and we identify First Mile from the format, then pull live scans and any handoff updates. No need to know which carrier has it at each leg — we follow the chain automatically.
Live alerts mean you never miss a First Mile status change
Few things feel quite as satisfying as a friendly little ping telling you your parcel has moved a step closer. Turn on push notifications or email alerts and a quiet little update lands every time your First Mile parcel moves — collected, in transit, on the delivery van, at your door. Want updates at every single step or only at the milestones that matter? The settings let you pick exactly which events trigger an alert and quietly mute the rest.
Connect your Gmail to skip the typing on every First Mile parcel
And here's the feature that pays back its setup in about a week. Link your Gmail to Parcel Monitor and every First Mile shipping confirmation that arrives becomes a tracked parcel without you doing a thing — no copy-paste, no manual entry, no rummaging through your emails for tracking numbers. We spot the numbers as the emails arrive, add the parcels to your dashboard, and start pulling live updates straight away. After the one-time connection, you're entirely hands-off.
Like having a tracking buddy in your corner for every First Mile delivery
Imagine having a tracking buddy whose only job is to know exactly where every parcel of yours is — that's the role Parcel Monitor plays. Every First Mile parcel — and every other carrier you're tracking — sits in one tidy dashboard, watched from the first scan to the moment it reaches your door. Some people like to check in; others prefer to be told. Parcel Monitor does both — open the dashboard from anywhere or set alerts to bring updates to you. Whichever method suits you, the 'where's my parcel?' question loses its weight, because we're staying on top of it for you. A reliable tracking buddy for every First Mile delivery you've got coming, keeping you in the loop until the parcel safely arrives.
