ASM Tracking
See Every ASM Parcel on One Dashboard
Paste your ASM number — we've got it!
Add your ASM tracking number — we'll follow the parcel across every leg of the journey!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About ASM Parcel Tracking
What is ASM and what services do they offer?
ASM, now operating as GLS Spain, is one of the country's biggest parcel delivery networks, founded in the late 1980s as a Spanish express courier. After nearly 30 years of building out its own infrastructure across Iberia, ASM was acquired by GLS Group in 2016 for around USD 78 million and rebranded as GLS Spain — although the ASM name still appears on plenty of tracking pages. The Spanish operation today includes 30 warehouses, central hubs in Barcelona and Madrid, more than 460 agencies, 4,500+ parcelshops, 2,000 delivery vehicles and a 1,200-strong team. Domestic parcels typically arrive within 24 hours, and pan-European delivery runs via the wider GLS network. You can follow your ASM parcel on Parcel Monitor by entering the tracking number.
How can I track a ASM package on Parcel Monitor?
Watching your ASM parcel make its way to you is refreshingly stress-free with Parcel Monitor. Live ASM updates sit right next to your other parcels in Parcel Monitor — no more bouncing between carrier websites or different apps. You can pull up your ASM tracking on your phone, laptop or tablet — the dashboard looks and works the same on whatever you've got handy. You'll also receive email alerts whenever your parcel's status changes, keeping you in the loop without lifting a finger. If your inbox is Gmail, connecting it means new ASM parcels appear on your dashboard automatically — without you needing to lift a finger. Think of Parcel Monitor as the quietly capable friend who keeps an eye on your packages — including your ASM shipment — right through to delivery.
How do I find my ASM tracking number?
First stop: the shipping email. ASM tracking numbers follow the Typically a 14-digit numeric parcel number or an alphanumeric GLS-prefixed reference pattern and are usually tucked in alongside a tracking button or link. Backup option: log in to the merchant's website and open your order details — the ASM tracking number is almost always shown alongside it. Posted it at a ASM access point? The tracking number is on the receipt they printed when you handed the parcel over. Easiest option: connect Gmail and let Parcel Monitor scan your shipping emails — ASM tracking numbers appear on the dashboard without you lifting a finger.
How long does ASM usually take to deliver?
ASM normally completes domestic deliveries in 1-2 business days within Spain (often within 24 hours) — major metro areas tend to be at the quicker end of that range. International routes through ASM normally take 2-5 business days across Europe; 3-7 days for standard international, and you should add 1–5 days for customs clearance depending on the destination's setup. Expect timelines to stretch around peak shopping moments — Black Friday, Christmas, Lunar New Year and Diwali all stress carrier networks. For a realistic ETA, watch the Parcel Monitor timeline — it's built on actual scans, so it adjusts as the parcel moves rather than sticking with a checkout estimate.
Where does ASM deliver?
ASM runs deliveries through Spain nationwide — 30 warehouses, 3 central hubs in Barcelona and Madrid, over 460 agencies, 4,500+ parcelshops; pan-European reach via the GLS network. Where the parcel needs to cross into territory ASM doesn't cover directly, they hand off to Part of GLS Group, the European parcel network owned by Royal Mail Group / International Distributions Services. Whatever the route looks like, Parcel Monitor stitches the carrier handoffs into one tracking timeline so visibility doesn't break at the border.
What do common ASM tracking statuses mean?
The six statuses you'll see most often on ASM tracking, translated into plain English. Ordered signals that the seller has booked the shipment with ASM, but the parcel still needs to be physically collected. In Transit simply means the parcel is on the move within ASM's sorting and transport network. When you see Out for Delivery, the parcel is sitting in a delivery van currently working its way through your area. Delivered = handover complete, often accompanied by a photo or signature in the tracking history. When you see To Collect, the parcel is waiting at a pickup location — usually a post office, locker, or partner shop. Pending = the system is awaiting the next update; usually nothing's wrong, just no new scan yet.
Why isn't my ASM tracking updating?
The 'no recent activity' on a ASM parcel is hard not to worry about, even though it's rarely a sign of real trouble. The thing to know: tracking quiet doesn't mean the parcel is lost. It usually means it's between scans, not stationary. The parcel travels between scan checkpoints, sometimes over long distances; silent stretches of a few days are typical. Before doing anything else, check when the last update happened and where — that single piece of information answers most of the worry. When silence has stretched past your route's reasonable window, contact ASM with your tracking number and ask them to open a search. Until then, Parcel Monitor stays on the case — we'll fire a notification the instant any new tracking event appears.
What should I do if my ASM parcel is lost?
A ASM parcel that's gone silent past the normal window can feel like it's lost forever — your worry is completely understandable. Carriers do occasionally lose parcels, but most worry-cases turn out to be parcels in transit that simply haven't been scanned recently. Examine the last scan event in detail. Its timestamp and location are the single most useful piece of information you have right now. Once you're past the reasonable silence window, reach out to ASM directly with the tracking number and ask them to open a trace request. Only their team can investigate internally. A confirmed loss is the seller's territory. They're contractually responsible for compensation, with the carrier's claim sitting between them rather than involving you. Build an evidence trail as you go by documenting the tracking with screenshots — it makes the seller conversation and any insurance claim significantly smoother. Throughout the process, Parcel Monitor continues to watch the parcel for you, ready to push a notification the second ASM posts something new.
What should I do if my ASM parcel is marked delivered but didn't arrive?
Few things rattle the day quite like a ASM 'delivered' scan when the doorstep is empty — it's a common pain point, and usually resolvable. Do a careful sweep of the entry points: main door, side door, garage, back gate, even behind the wheelie bin or under the eaves. Tap into the ASM tracking history rather than just reading the headline status — drivers frequently leave a snapshot or a brief 'placed at side door' note. Ask around the household first, then the neighbours — drivers regularly leave parcels with whoever opens the door first if your address doesn't answer. It pays to wait 24 to 48 hours before doing anything more — premature 'delivered' scans happen, and the parcel often surfaces within that window. Still nothing after the wait? The seller or shop is the proper next port of call — they can lodge a missing-parcel claim with ASM and chase resolution. Keep a tracking screenshot saved for the claim — Parcel Monitor stays alert to any new scans coming through on the parcel.
Can I track multiple ASM parcels in one place?
Yes — a single Parcel Monitor dashboard holds all your ASM parcels together with deliveries from every other carrier in the mix. Type or paste numbers in directly, or connect your Gmail and let us extract ASM tracking numbers from shipping confirmations without you lifting a finger. Each ASM parcel updates itself as scans land, so the dashboard always reflects the latest movement across all your shipments. No restrictions on parcel count — particularly welcome when Black Friday, the January sales, or back-to-school shopping has the dashboard filling up fast.
Looking for more carrier tracking pages?
Plenty of other carriers share the same dashboard. A few you might find useful:
Want to track parcels by country or globally?
Want to track by destination instead of carrier? Try these country and region pages:
Your easy-to-use tracking solution for ASM parcels
Bring every ASM parcel together
ASM moves cross-border parcels through customs, ocean or air freight, and local last-mile networks. With Parcel Monitor, every ASM shipment lands in your dashboard scan by scan, including the moment the parcel hands off to a local carrier at the destination. Paste the tracking number once and we follow every leg automatically — no separate logins, no juggling between tracking pages.
Live alerts mean you never miss a ASM status change
A small ping. A nudge of good news. That's the rhythm of parcel updates in Parcel Monitor. Switch alerts on — email, push, or both — and we'll send a gentle update every time your ASM parcel ticks over to a new status: picked up, on its way, out for delivery, delivered. The granular notification settings mean you decide which moments are worth a ping and which ones can pass by quietly.
Connect your Gmail to skip the typing on every ASM parcel
The next bit is the time-saver of the bunch. One-time Gmail connection and every ASM shipping email in your inbox becomes a live tracked parcel on your dashboard — no manual work needed. Each shipping email triggers a quick lookup — number picked up, parcel added to your dashboard, live tracking switched on, all in one go. And that's all it takes — one connection, then it runs itself.
Like having a tracking buddy in your corner for every ASM delivery
Picture Parcel Monitor as your tracking buddy — always in your corner, always knowing where your parcels are. Every ASM parcel sits on the same dashboard as the rest of your shipments, kept under quiet observation from the first scan onwards. Check the status whenever you fancy from any device, or set up alerts and let the updates land in your inbox or notifications instead. Either way, the small worry of a parcel-in-transit fades into the background, because Parcel Monitor is the one paying attention. Just a tracking buddy for every ASM shipment you're waiting on, helping you stay in the loop until it arrives safely.
