Retail Dive: Wayfair Hires Former Target, Google Talent for Its Tech Team
As part of its commitment to streamline supply chain operations and boost its digital presence, Wayfair is expanding its tech team with a series of new hires. Just last week, the American e-commerce retailer announced the appointment of Ashwin Rao and Niraj Nagrani as its Chief Science Officer and Vice President of Global Supplier Marketplace, Pricing, Catalog and Merchandising Technologies respectively. Both of them have prior experience working under household names, namely Target and Google.
According to the press release, these leadership changes are meant to enhance Wayfair’s tech capabilities, and also help catalyze “the future of shopping across all product categories”. “Technology underpins everything we do at Wayfair,” said Fiona Tan, the company’s incoming Chief Technology Officer. “Wayfair is at the forefront of solving some of the most sophisticated and complex technological challenges facing retail. Ashwin and Niraj bring valuable expertise to the leadership team as we work together to drive the future evolution of our customer experience across online and physical retail.”
Having said that, the home decor and furniture sector has been experiencing a significant decline in demand in recent months. While the retailer’s Q3 performance was not as low as 2019’s, it reported a net loss of $78M last quarter. In an attempt to mitigate the high cost of customer acquisition online, many DTC brands have turned to physical retail. Wayfair, for instance, plans to open two new AllModern stores and one Joss & Main store over the next two years.
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