FreightWaves: ESW and UPS Team Up to Streamline Cross-Border E-Commerce Shipping

Apr 05, 2022

(Image Source: FreightWaves)

ESW, the leading provider of commerce solutions for modern e-commerce brands, has announced a partnership with UPS to provide users with integrated international e-commerce and shipping capabilities. The new bundled offering allows UPS customers and ESW clients to deeply localize their online shopping experience while simultaneously leveraging UPS’s global transportation and customs brokerage platforms to facilitate cross-border deliveries.

With more consumers seeking cross-border shopping, retailers must also become border agnostic in order to thrive in today’s competitive environment. A 2021 survey by ESW revealed that even post-pandemic, millennials and Gen Zs made three times as many cross-border purchases as compared to Baby Boomers. The survey also found that 52% of millennials bought directly from international e-retailers, thus highlighting the importance of efficient cross-border selling and shipping capabilities.

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“The ability to get a one-stop solution that combines ESW’s technology and deep localization expertise with UPS’ expansive logistics and transportation network will give DTC retailers of any size greater access to consumers on a global scale,” said Patrick Bousquet-Chavanne, President and CEO of the Americas at ESW. “This agreement leverages our entire logistics and payments ecosystem as well as UPS’ extensive global transportation network to remove barriers and alleviate the friction that often impedes brands and retailers from selling directly to consumers regardless of where they live in the world,” he added in the same statement.

Source: ESW taps into UPS network to smooth cross-border e-commerce shipping

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