Post & Parcel: Cainiao Network Rolls Out Cross-Border Logistics Services for SMEs

(Image Source: Supply Chain Digital)

Cainiao Network, the logistics arm of Alibaba Group, has launched end-to-end e-commerce logistics solutions for small and medium-sized enterprises (SMEs). On top of pickup, warehousing, supply chain, customs clearance and last-mile delivery, the new service also covers real-time parcel tracking, post-purchase service, delivery guarantees and even warranties.

Cainiao and SaaS platform ShopLazza are collaborating on the pilot launch, which will allow businesses to leverage the latter’s enterprise-level logistics system, while also gaining access to the former’s global logistics network. Additionally, this will help SMEs enhance their competitiveness and overcome a common pain point — obtaining an end-to-end cross-border logistics service that is affordable, efficient, and yet sustainable.

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“At Cainiao, we want to extend our resources and expertise to help level the playing field and reduce the barrier to international trade. With logistics as the backbone of global trade, we envision the launch of our smart logistics solution for eCommerce merchants and SMEs, starting with the partnership with ShopLazza, to be a step forward in our mission of making it easy to do business anywhere – empowering businesses to transform the way they market, sell and operate, and boost their efficiencies,” said Dr. Ding Hongwei, General Manager at Cainiao Technology. “SMEs can leverage both Cainiao and ShopLazza’s competitive advantages in technology to shape their growth strategies and achieve better overall customer satisfaction,” he added.

Source: Cainiao: Reducing the barrier to international trade

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