Embracing Hyperlocal Delivery in the E-Commerce World

Convenience triumphs everything else — this is at least true in the world of e-commerce and retail. Consumers today are well aware of the choices they have and when given the chance, they will not hesitate to pick whichever retailer that can offer them the most seamlessly convenient shopping experience. As sellers become more aware of this harsh market reality, we can expect to see more and more retailers rushing to include hyperlocal delivery in their service repertoire.
While there is no doubt that the global hyperlocal market is on the rise, the questions remain: Why is there a need for businesses to embrace hyperlocal deliveries in the first place? And, how exactly can retailers plan for their hyperlocal delivery strategy in this post-COVID era? In our latest episode of our “Unpacking E-Commerce Logistics” series, we sat down with Suharto Chatterjee from Xpressbees to discuss the aforementioned questions and more.
Key highlights of this episode:
Suharto’s background and career trajectory
Defining hyperlocal delivery in the most general sense
How hyperlocal delivery benefits consumers and retailers alike
Key differences between traditional last-mile and hyperlocal deliveries
Sustainable fleets in India’s hyperlocal delivery market
Challenges to expect when running a hyperlocal delivery model
What makes Xpressbees different from the rest and plans for the future
How retailers can get started with offering hyperlocal deliveries
COVID-19 has accelerated the emergence of the on-demand economy at a more advanced rate than ever before. In this episode, Suharto Chatterjee started off by sharing about his career path and what brought him to Xpressbees specializing in hyperlocal delivery. According to Suharto, a hyperlocal delivery is a delivery made from very nearby stores to consumers’ homes within a stipulated time frame. Some of the many benefits of the hyperlocal model include increased revenue for retailers with minimal effort, greater convenience for customers, and enhanced visibility in the supply chains for all parties involved.
With that being said, challenges are aplenty when it comes to introducing a hyperlocal delivery strategy. On top of complex inventory planning, retailers also have to deal with additional marketing costs as well as irregular operations as they do not know when mass orders may pour in. Lastly, when it comes to sustainability, Suharto noted that a decent percentage of Indian delivery fleets currently use electric vehicles and believes that the number will increase as the ecosystem becomes more developed in the future.
For the full discussion, check out the video below. You wouldn’t want to miss it!
About Suharto Chatterjee
Suharto Chatterjee is the Assistant Vice President of Xpressbees, the fastest-growing express logistics service provider in India that caters to a myriad of end-to-end supply chain solutions across the country. Before Xpressbees, Suharto previously served as the General Manager at Swiggy, India’s leading on-demand delivery platform built on the back of robust Machine Learning technology. With nearly a decade of supply chain experience under his belt, Suharto has expertise in many areas including business development, project management, demand forecasting and Statistical Analysis.
About Unpacking E-Commerce Logistics Series
Unpacking E-Commerce Logistics brings together some of the best experts in the e-commerce logistics and supply chain space to unpack key concepts from a variety of trending topics, ranging from the use of Artificial Intelligence in the industry to embracing hyperlocal delivery in the e-commerce world. An integral part of this series are Ask Me Anything sessions where the audience can ask our thought leaders questions about their career paths, challenges, personal growth and even their plans for the future. No question is off-topic during these interactive 30-minute sessions!
For more exclusive reports, insights, and interviews on the latest updates in e-commerce and logistics, follow us on LinkedIn or join our community as a member.
Also worth your time
Track your parcel here
Event Highlights
North America
Logistics & Supply Chain
Home Delivery World
Aug 31 - Sep 01, 2022 | Pennsylvania Convention Center, Philadelphia
Europe
Retail & E-Commerce
Savant eCommerce Copenhagen 2022
Sep 20 - 21, 2022 | Radisson Collection Royal Hotel
Europe
Retail & E-Commerce
Paris Retail Week
Sep 20 - 22, 2022 | Paris Expo Porte de Versailles
North America
Logistics & Supply Chain
Leaders in Logistics: North America 2022
Sep 26 - 27, 2022 | Marriott Crystal Gateway, Arlington VA
Europe
Retail & E-Commerce
eCommerce Expo UK 2022
Sep 28 - 29, 2022 | Excel London
More discoveries
Planning for Peak Season 2022: E-Commerce Shopping Trends in the United States
Aug 16, 2022
Retail Dive: Online Retail Sales in the United States to Hit $1.6 Trillion Mark by 2027
Aug 16, 2022
Funding Roundup: Major Wins for CleverTap, Locad, ReturnLogic and Others
Aug 12, 2022
PR Newswire: Purolator Transforms Transportation Sector With Its New Sortation Facility in Toronto
Aug 12, 2022
Alcott Global Podcast: Carbon Neutrality in a Shipping Company
Aug 11, 2022
FreightWaves: FedEx to Apply Peak Season Surcharges As Early As September
Aug 11, 2022
E-Commerce Logistics Race in Latin America: Which Country Performed the Best in H1 2022?
Aug 10, 2022
The Business Times: A.P. Moller - Maersk Purchases Martin Bencher Group for US$61M
Aug 10, 2022
Funding Roundup: Bizongo, Homzmart, Vetted and Others Secured Early-Stage Deals
Aug 05, 2022
How Peak Season 2022 in Europe Might Look Like
Aug 05, 2022
TechCrunch: Shopify Invests $100 Million in a Marketing Automation Startup, Klaviyo
Aug 05, 2022
ITLN: Xpressbees Names Suraj Bangera as Senior Vice President of Cross-Border Business
Aug 04, 2022
Retail Dive: Amazon Launches Same-Day Shipping for Pacsun, GNC, SuperDry, and Diesel Customers
Aug 03, 2022
E-Commerce Logistics Race in Europe: Which Country Performed the Best in Q1 2022?
Aug 02, 2022
Supply Chain Dive: OnTrac and LaserShip Introduce Transcontinental Delivery Service to Prepare for Peak Season
Aug 02, 2022
Alcott Global Podcast: Importance of Supply Chain in Stationery Industry
Aug 01, 2022
Guest Post: 10 Ways Retailers Can Inspire Customers During Peak Season
Aug 01, 2022
Funding Roundup: Early Funding Rounds Secured by Cartona, DealCart and Others
Jul 29, 2022
Vogue: Glossier Launches into Wholesale Partnership with Sephora
Jul 29, 2022
E-Commerce Logistics Race 2022: Canada vs the United States
Jul 28, 2022
Macau Business: DHL Express Names Phil Corcoran as Australia’s Managing Director
Jul 28, 2022
Top E-Commerce Retailers in the United States 2022
Jul 27, 2022
Logistics Manager: InPost Now Has 4000 Parcel Lockers in the UK
Jul 27, 2022
Marketing Interactive: L'Oréal Appoints Kenny Ng as Regional E-Commerce Director
Jul 26, 2022
Guest Post: Why Logistics and Supply Chain Management Is Important
Jul 26, 2022