The Evolution of Last-Mile Delivery: From Traditional to Unconventional Methods
Last-mile delivery – the last leg of the supply chain – has never been more significant. Customers today want fast, accurate and reliable order fulfillment without compromising on product quality. Many of them also demand transparency and regular updates about their parcel's whereabouts without having to pay an additional shipping fee.
Moreover, there is a growing number of startups specializing in last-mile operations. By leveraging emerging technologies and data capabilities, the new entrants are demonstrating what is feasible out there; and their methods, more often than not, are beneficial to the environment.
With this in mind, we have taken a closer look at the evolution of last-mile delivery, touching on how traditional methods are gradually being replaced by more unconventional ones from collection points and curbside pickups to drones and robots. Read on to find out more!
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