Parcel Monitor Launches Free Tracking & Notification Shopify App for E-Commerce Businesses to Elevate Post-Purchase Experience
Parcel Monitor, a leading e-commerce logistics platform, announces the launch of Parcel Monitor Track & Notify, a Shopify app designed for retailers and e-commerce businesses worldwide. Covering carriers in more than 170 countries, the free tool empowers merchants to enhance their post-purchase experience and drive upselling opportunities through unlimited branded tracking notifications and a branded tracking page, providing an immersive customer journey.
The e-commerce landscape has long been dominated by solutions primarily catering to large enterprises, with tracking services often relying on carriers only to provide a tracking experience. However, they frequently fall short in delivering a seamless customer experience from checkout to delivery, missing an important opportunity for retailers to inform their customers within their own branded environment.
Recognizing the untapped potential of these businesses, Parcel Monitor is seizing the opportunity to support Shopify merchants worldwide with today's launch of a user-friendly and entirely free solution to help retailers of all sizes to expand their brand experience post checkout and deliver a unique, intuitive and differentiating delivery experience.
Increasing Touch Points with Best Practice Notifications from Checkout to Final Delivery
Parcel Monitor Track & Notify enables e-commerce businesses to create valuable customer touchpoints throughout the post-purchase journey, keeping buyers informed about their orders and engaged through a fully branded tracking page and notifications.. The integrated Shopify app provides merchants with 11 best-practice notification triggers and customizable email templates - from order confirmation all the way to successful deliveries and even return requests.
Quick & simple setup unlocks immediate business value for retailers
The app's limitless parcel tracking capabilities and intuitive set-up process ensure that businesses can set up their delivery journey in just 5 minutes, eliminating complex integrations and the need for extensive technical know-how.
To ensure customization can be fully catered to their brand image, merchants can easily personalize notification templates through a simple configuration interface, allowing for additional integration of their brand’s social media channels or upcoming promotions. Minimizing cost from numerous "Where is my order?" (WISMO) inquiries while growing the brand and increasing revenue, now that’s a win-win for both the customer service and marketing teams!
Built By a Team of Logistics & e-Commerce Experts
"We believe in empowering retailers and e-commerce businesses of all sizes to compete on a level playing field in the e-commerce world," said Dana von der Heide, co-founder of Parcel Monitor, "Our Track & Notify app reflects our commitment to providing accessible and valuable solutions that help businesses thrive by unlocking new revenue opportunities and growing their brand while at the same time enhancing customer experience."
Parcel Monitor is committed to continually enhancing its offerings and is currently continuing their development to launch advanced features and will continue to further enable businesses via their newly launched app. Upcoming upgrades will enable merchants to view and analyze all of their shipment data in a consolidated view, offering valuable insights into shipments, performance in different regions or a deep dive into single shipments. This data-driven approach will help businesses make informed decisions, optimize their operations, and provide exceptional customer experiences
Parcel Monitor Track & Notify is now available for download on the Shopify App Store. For more information about the app and its features, please visit the link here.
