Last-Mile Delivery Insights: Key Industry Metrics You Need to Know

Apr 27, 2023

The logistics industry is constantly evolving, and staying up-to-date with the latest trends and metrics is crucial for businesses to remain competitive. 

To help meet this need, we have collaborated with Transport Intelligence (Ti) to create a free whitepaper on the last-mile delivery KPIs and parcel delivery metrics for 2022. These include same-day delivery ratio, dwell time analysis of parcels in collection points, transit time, and first attempt success rate, covering data from Q1 2021 to Q4 2022. The paper aims to provide businesses with valuable insights into industry performance and trends, allowing them to make more informed decisions and stay ahead of the curve. 

Here are some of the key findings from the report:

#1: Germany Had the Greatest Percentage of Same-Day Deliveries in 2022

Same-day delivery has become a popular area of focus in the parcel delivery market, particularly for companies that operate within the same city or town as both the sender and the recipient. Some carriers in China offer this service, but it is less common for traditional hub and spoke operations, where parcels are usually sorted and sent out from depots.

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