Top 3 Key Trends in E-Commerce Logistics

Oct 19, 2021

For e-commerce businesses, do you find it hard to generate sales? With so many social media platforms to choose from, it is easy  to get overwhelmed. and content marketing could also take months before it starts to show results and pay off. When COVID struck, consumers expected all deliveries to be made to their doorstep almost instantly. This proves that we’ve grown to anticipate that whatever we require or desire may be brought to our doorsteps at any time. Businesses face increasing hurdles as customers demand logistics operations to be more efficient and more optimized than it has ever been.

Gone are the days when we used traditional courier services where you must schedule your delivery with the courier firm ahead of time, and never know where your driver is. There’s no way of tracking your parcel. You have no way of knowing if your perishable package or time-sensitive paper will arrive on time.

Same-day Delivery

Traditional courier services take far longer—around 2 to 3 days—leaving many customers impatient to get their hands on their purchases. Customers who shop online expect immediate and fast delivery. Businesses that have previously implemented same-day delivery have seen a rise in conversion rates, a reduction in returns, as well as an increase in the number of clientele. More customers are willing to purchase items again in the future and to recommend it to others.

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