State of E-Commerce
Peak Season Recap: Logistics Performance, Top Shipping Routes and More
Dive into the comprehensive analysis of parcel volumes, transit times, and delivery success rates during the most recent peak shopping season around the world.
Feb 05, 2024
2023 Unwrapped: Parcel Monitor's Most Read Articles of the Year
From the evolving role of women in logistics to case studies on retail giants like Lululemon, these are the top-performing articles that our Parcel Monitor Community enjoyed throughout 2023.
Dec 21, 2023
State of E-Commerce in Latin America Report 2023
Gain valuable insights to capitalize on LATAM's burgeoning e-commerce landscape, focusing on Argentina, Brazil, and Mexico.
Dec 15, 2023
Navigating the Global E-Commerce Landscape with Parcel Monitor’s Market Data
Learn how to harness the power of market data to tailor your market entry strategies, fostering long-term success in your global expansion endeavors.
Dec 13, 2023
State of E-Commerce in Southeast Asia Report 2023
Get the latest insights into e-commerce in Southeast Asia with our 2023 report covering delivery performance metrics in Singapore, Indonesia, and Malaysia.
Nov 15, 2023
Singles' Day 2022 Recap: Decoding Shopper Trends and Crafting a Strategy for 2023
Discover the transformative insights of Singles' Day 2022, and gain strategic foresight for the upcoming 2023 retail spectacle.
Nov 09, 2023
Europe E-Commerce Logistics Market Report 2023
Get valuable delivery performance insights into 5 key e-commerce logistics markets in Europe including Germany, France, and the United Kingdom.
Nov 02, 2023
Preparations for Peak Season 2023 Report
Get ready for Peak Season 2023 with our report covering the latest trends, expert advice, and insights to maximize sales.
Oct 19, 2023
E-Commerce Logistics Race in East Asia: China vs. Japan in H1 2023
Explore the evolving landscape of e-commerce in East Asia, namely China and Japan, and discover what lies ahead for this dynamic market.
Sep 05, 2023
E-Commerce Logistics Race 2023 in Southeast Asia: Singapore vs. Malaysia vs. Thailand
Explore the dynamic E-Commerce Logistics Race of 2023 in Southeast Asia, pitting Singapore, Malaysia, and Thailand against each other. Discover the trends, challenges, and strategies in these key markets, as well as their impact on the evolving e-commerce landscape.
Aug 29, 2023
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State of E-Commerce Around the World
E-Commerce Industry Trends
Find out more about the latest trends in e-commerce that shaped the state of e-commerce for different countries. The pandemic has transformed the e-commerce and retail industry radically. Retailers around the world were challenged greatly due to the high demand in e-commerce. However, this also opened up an opportunity for digital transformation across markets and industries. Many businesses have become top online retailers after the quick adaptation. The e-commerce growth in the last 2 years is evident and is the premise of the birth of numerous trends such as influencer marketing, social commerce, delivery options expansion, and many more.
Delivery Success Rate
The logistics and supply chain industry faced one of their greatest obstacles as soon as the pandemic broke out. Logistics companies struggled to perform during the last leg of the delivery; greatly affecting their logistics performance. Customers were experiencing delivery delays, especially for international shipments. Lockdown restrictions brought about excellent delivery success rates. Delivery success rate was enhanced greatly, up to 98% in several countries worldwide due to the new work from home regulations Customers were present to receive their packages. With fewer factors to consider while choosing a delivery address, most carriers succeed at the first delivery attempt. This contributes to a satisfactory e-commerce experience for customers and at the same time, reduces the average delivery time for parcels.
Cross-Border E-Commerce
Cross-border e-commerce has been slowly developing throughout the years and the pandemic accelerated the demand for it. Digital transformation has encouraged consumers to opt for international e-commerce shopping. Retail e-commerce sales now constitutes both domestic and international sales. Cross-border shipment volume took over half of the shipments to the US and Singapore. The potential for cross-border e-commerce to grow is endless and impressive. USA and China, the two biggest economies in the world, are still the most common origin countries of parcels. The majority of international shipments to the USA are originally from Mexico and the EU, while Singaporeans are purchasing goods from their neighboring country, Malaysia
Collection Points
Collection points are essential to the full shopping experience as it offers customers the flexibility and convenience to pick up their orders whenever. To keep up with the increasing demand for more delivery options, retailers had to offer more than one way for customers to receive their orders.