State of E-Commerce
How Singles' Day 2021 Went and What to Expect This 11.11
In this report, we examine last season's 11.11 data to see what emerging trends we can expect to see this Singles' Day.
Nov 10, 2022
E-Commerce Logistics Race in Southeast Asia: Which Country Performed the Best in Q1 2022?
Which country in Southeast Asia performed the best in this e-commerce logistics race for the first quarter of 2022? Indonesia, Singapore, Thailand, or Malaysia? Find out here!
Sep 01, 2022
E-Commerce Logistics Race in Latin America: Which Country Performed the Best in H1 2022?
Which country in Latin America performed the best in this e-commerce logistics race for the first half of 2022? Mexico, Brazil or Argentina? Find out here!
Aug 10, 2022
Top E-Commerce Retailers in the United States 2022
Explore the leading e-commerce retailers in the US 2022.
Jul 27, 2022
Top E-Commerce Retailers in Europe 2022
Find out the top e-commerce retailers in Europe 2022.
Jul 21, 2022
State of E-Commerce in Germany 2021
Find out how Germany's state of e-commerce has evolved in 2021, considering the reopening of international borders and return of physical retail in recent months.
Jun 28, 2022
H1 2021: E-Commerce Logistics in the Netherlands
How has e-commerce in the Netherlands evolved in the past year? Are home deliveries still the preferred method of delivery amongst the Dutch? Find out now!
Jun 01, 2022
State of E-Commerce in Belgium 2021
How has Belgium's state of e-commerce evolved since H2 2020? Have there been any changes in both domestic and cross-border landscapes?
May 05, 2022
H2 2021: Cross-Border E-Commerce Logistics in Europe
How has cross-border e-commerce in Europe evolved in the last year? Where are Europeans making most of their cross-border purchases from? Find out now!
Apr 29, 2022
State of Cross-Border E-Commerce in Southeast Asia (SEA) 2021
Learn how the cross-border e-commerce market in Southeast Asia has developed in the past few years and find out what industry experts have to say.
Apr 26, 2022
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Event Highlights
Europe
Retail & E-Commerce
World Retail Congress 2023
Apr 25 - 27, 2023 | Hotel Arts Barcelona Carrer de la Marina, 19-21 08005 Barcelona, Spain
North America
Logistics & Supply Chain
Retail Supply Chain & Logistics Expo Las Vegas 2023
May 03 - 04, 2023 | LVCC Las Vegas
Europe
Retail & E-Commerce
Shoptalk Europe 2023
May 09 - 11, 2023 | Fira Gran Via, Barcelona, Spain
Europe
Retail & E-Commerce
IRX & eDX 2023
May 24 - 25, 2023 | NEC Birmingham, United Kingdom
Europe
Logistics & Supply Chain
DELIVER Europe 2023
Jun 07 - 08, 2023 | Taets Art and Event Park, Amsterdam, Netherlands
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Mar 24, 2023
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Mar 23, 2023
DHL Group Wraps Up 2022 With Record Revenue of EUR 94.4 Billion
Mar 22, 2023
USPS: Standard Delivery Time Remains Stable throughout Postal Service Network
Mar 21, 2023
3 Burning Questions: Emerging Trends in Logistics & Supply Chain With Ingka Group (IKEA)
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State of E-Commerce Around the World
E-Commerce Industry Trends
Find out more about the latest trends in e-commerce that shaped the state of e-commerce for different countries. The pandemic has transformed the e-commerce and retail industry radically. Retailers around the world were challenged greatly due to the high demand in e-commerce. However, this also opened up an opportunity for digital transformation across markets and industries. Many businesses have become top online retailers after the quick adaptation. The e-commerce growth in the last 2 years is evident and is the premise of the birth of numerous trends such as influencer marketing, social commerce, delivery options expansion, and many more.
Delivery Success Rate
The logistics and supply chain industry faced one of their greatest obstacles as soon as the pandemic broke out. Logistics companies struggled to perform during the last leg of the delivery; greatly affecting their logistics performance. Customers were experiencing delivery delays, especially for international shipments. Lockdown restrictions brought about excellent delivery success rates. Delivery success rate was enhanced greatly, up to 98% in several countries worldwide due to the new work from home regulations Customers were present to receive their packages. With fewer factors to consider while choosing a delivery address, most carriers succeed at the first delivery attempt. This contributes to a satisfactory e-commerce experience for customers and at the same time, reduces the average delivery time for parcels.
Cross-Border E-Commerce
Cross-border e-commerce has been slowly developing throughout the years and the pandemic accelerated the demand for it. Digital transformation has encouraged consumers to opt for international e-commerce shopping. Retail e-commerce sales now constitutes both domestic and international sales. Cross-border shipment volume took over half of the shipments to the US and Singapore. The potential for cross-border e-commerce to grow is endless and impressive. USA and China, the two biggest economies in the world, are still the most common origin countries of parcels. The majority of international shipments to the USA are originally from Mexico and the EU, while Singaporeans are purchasing goods from their neighboring country, Malaysia
Collection Points
Collection points are essential to the full shopping experience as it offers customers the flexibility and convenience to pick up their orders whenever. To keep up with the increasing demand for more delivery options, retailers had to offer more than one way for customers to receive their orders.