State of E-Commerce

State of E-Commerce

Europe E-Commerce Logistics Market Report 2023 - 1392x783

Europe E-Commerce Logistics Market Report 2023

Get valuable insights into the rapidly growing e-commerce logistics market in Europe with our comprehensive report. The report covers delivery performance metrics in 6 European markets, namely Belgium, France, Germany, Norway, the Netherlands, and the United Kingdom. Download full report now!

Mar 02, 2023

Peak Season 2022 in Australia: Insights and Lessons Learned - 1392x783

Peak Season 2022 in Australia: Insights and Lessons Learned

In collaboration with eTail Australia, we have compiled a list of some insightful observations from the latest Black Friday and Cyber Monday weekend in the country. Plan for success with insights and lessons learned about Australia's peak shopping season in 2022.

Feb 06, 2023

Infographic of State of E-Commerce China and India Q1 2022

State of E-Commerce in China & India

Discover which country - China or India - performed better in e-commerce logistics in the first quarter of 2022.

Dec 15, 2022

Q1 2022: State of E-Commerce in Indonesia - 1392x783

Q1 2022: State of E-Commerce in Indonesia

Find out how Indonesia's state of e-commerce has evolved in 2022, considering the reopening of international borders and the return of physical retail in recent months.

Dec 13, 2022

How Singles' Day 2021 Went and What to Expect This 11.11 - 1392x783

How Singles' Day 2021 Went and What to Expect This 11.11

In this report, we examine last season's 11.11 data to see what emerging trends we can expect to see this Singles' Day.

Nov 10, 2022

E-Commerce Logistics Race in Southeast Asia: Which Country Performed the Best in Q1 2022? - 1392x783

E-Commerce Logistics Race in Southeast Asia: Which Country Performed the Best in Q1 2022?

Which country in Southeast Asia performed the best in this e-commerce logistics race for the first quarter of 2022? Indonesia, Singapore, Thailand, or Malaysia? Find out here!

Sep 01, 2022

Data Reports

Data Insights

Breaking News

Industry Events

State of E-Commerce Around the World

E-Commerce Industry Trends

Find out more about the latest trends in e-commerce that shaped the state of e-commerce for different countries. The pandemic has transformed the e-commerce and retail industry radically. Retailers around the world were challenged greatly due to the high demand in e-commerce. However, this also opened up an opportunity for digital transformation across markets and industries. Many businesses have become top online retailers after the quick adaptation. The e-commerce growth in the last 2 years is evident and is the premise of the birth of numerous trends such as influencer marketing, social commerce, delivery options expansion, and many more.

Delivery Success Rate

The logistics and supply chain industry faced one of their greatest obstacles as soon as the pandemic broke out. Logistics companies struggled to perform during the last leg of the delivery; greatly affecting their logistics performance. Customers were experiencing delivery delays, especially for international shipments. Lockdown restrictions brought about excellent delivery success rates. Delivery success rate was enhanced greatly, up to 98% in several countries worldwide due to the new work from home regulations Customers were present to receive their packages. With fewer factors to consider while choosing a delivery address, most carriers succeed at the first delivery attempt. This contributes to a satisfactory e-commerce experience for customers and at the same time, reduces the average delivery time for parcels.

Cross-Border E-Commerce

Cross-border e-commerce has been slowly developing throughout the years and the pandemic accelerated the demand for it. Digital transformation has encouraged consumers to opt for international e-commerce shopping. Retail e-commerce sales now constitutes both domestic and international sales. Cross-border shipment volume took over half of the shipments to the US and Singapore. The potential for cross-border e-commerce to grow is endless and impressive. USA and China, the two biggest economies in the world, are still the most common origin countries of parcels. The majority of international shipments to the USA are originally from Mexico and the EU, while Singaporeans are purchasing goods from their neighboring country, Malaysia

Collection Points

Collection points are essential to the full shopping experience as it offers customers the flexibility and convenience to pick up their orders whenever. To keep up with the increasing demand for more delivery options, retailers had to offer more than one way for customers to receive their orders.