State of E-Commerce
E-Commerce Logistics Race 2024: France vs. Belgium
As part of our "E-Commerce Logistics Race" series, we take a look at the key performance metrics of France and Belgium and examine some of the likely factors that led to these achievements and challenges in Q1 2024.
Jul 01, 2024
E-Commerce Logistics Race 2024: Spain vs. Italy
Discover how Spain and Italy stack up in the e-commerce logistics race for Q1 2024. Explore their unique strengths, challenges, and future innovations in delivery efficiency and customer satisfaction.
Jun 21, 2024
E-Commerce Logistics Race 2024: Netherlands vs. Poland
Explore the dynamic landscape of e-commerce logistics in Q1 2024 as the Netherlands and Poland compete in key performance areas including transit times, on-time deliveries, and first-attempt success rates.
Jun 14, 2024
E-Commerce Logistics Race 2024: United States vs. United Kingdom
In this edition of the E-Commerce Logistics Race, we looked into the United States and the United Kingdom. Which country do you think had faster delivery and higher success rate in Q1 2024?
Jun 12, 2024
Logistics Showdown: Unpacking PostNL and NL Packeta
Discover how PostNL and Packeta are transforming the logistics industry with cutting-edge technology and sustainable practices. Learn about their core strategies, market presence, and how they are gearing up to address future challenges in this comprehensive analysis.
Jun 06, 2024
State of E-Commerce Logistics in the Netherlands
Explore the efficiency of the Netherlands' e-commerce logistics, from domestic delivery performance to cross-border operations. Discover how Dutch carriers leverage advanced infrastructure and strategic positioning to excel in parcel delivery, setting industry benchmarks in Europe.
Jun 04, 2024
State of E-Commerce Logistics in Indonesia
Explore how Indonesia's robust e-commerce logistics network is setting new standards in delivery efficiency and customer satisfaction, driving both regional and global commerce with advanced technologies and strategic investments.
May 30, 2024
USA E-Commerce Logistics Market Report 2024
Discover key delivery performance metrics, latest customer preferences, and market strategies driving the e-commerce logistics landscape in the United States.
May 02, 2024
State of E-Commerce in Canada 2024
From examining first-time delivery success rates to analyzing dwell times of parcels in collection points, gain insights into Canada's evolving e-commerce landscape in this report.
Mar 14, 2024
Europe E-Commerce Logistics Market Report 2024
Get the latest insights into e-commerce in Europe with our 2024 report covering delivery performance metrics in France, Germany, Italy, and the United Kingdom.
Mar 11, 2024
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State of E-Commerce Around the World
E-Commerce Industry Trends
Find out more about the latest trends in e-commerce that shaped the state of e-commerce for different countries. The pandemic has transformed the e-commerce and retail industry radically. Retailers around the world were challenged greatly due to the high demand in e-commerce. However, this also opened up an opportunity for digital transformation across markets and industries. Many businesses have become top online retailers after the quick adaptation. The e-commerce growth in the last 2 years is evident and is the premise of the birth of numerous trends such as influencer marketing, social commerce, delivery options expansion, and many more.
Delivery Success Rate
The logistics and supply chain industry faced one of their greatest obstacles as soon as the pandemic broke out. Logistics companies struggled to perform during the last leg of the delivery; greatly affecting their logistics performance. Customers were experiencing delivery delays, especially for international shipments. Lockdown restrictions brought about excellent delivery success rates. Delivery success rate was enhanced greatly, up to 98% in several countries worldwide due to the new work from home regulations Customers were present to receive their packages. With fewer factors to consider while choosing a delivery address, most carriers succeed at the first delivery attempt. This contributes to a satisfactory e-commerce experience for customers and at the same time, reduces the average delivery time for parcels.
Cross-Border E-Commerce
Cross-border e-commerce has been slowly developing throughout the years and the pandemic accelerated the demand for it. Digital transformation has encouraged consumers to opt for international e-commerce shopping. Retail e-commerce sales now constitutes both domestic and international sales. Cross-border shipment volume took over half of the shipments to the US and Singapore. The potential for cross-border e-commerce to grow is endless and impressive. USA and China, the two biggest economies in the world, are still the most common origin countries of parcels. The majority of international shipments to the USA are originally from Mexico and the EU, while Singaporeans are purchasing goods from their neighboring country, Malaysia
Collection Points
Collection points are essential to the full shopping experience as it offers customers the flexibility and convenience to pick up their orders whenever. To keep up with the increasing demand for more delivery options, retailers had to offer more than one way for customers to receive their orders.
