Delivery Performance
State of E-Commerce in Southeast Asia Report 2023
Get the latest insights into e-commerce in Southeast Asia with our 2023 report covering delivery performance metrics in Singapore, Indonesia, and Malaysia.
Nov 15, 2023
Preparations for Peak Season 2023 Report
Get ready for Peak Season 2023 with our report covering the latest trends, expert advice, and insights to maximize sales.
Oct 19, 2023
Warehouse Services Inc. Acquires El Paso Carrier to Expand Cross-Border Offerings
The acquisition is expected to bring a substantial boost to WSI's annual revenue, with projections indicating an addition of over $60 million in 2023.
Oct 19, 2023
Gaining Market Visibility With Parcel Monitor's Global Carrier Database
Learn how to elevate your brand's visibility in the e-commerce logistics industry and thrive as a carrier with our Global Carrier Database. Gain insights into performance metrics, boost brand visibility to a global audience of over 1.5 million users, access exclusive market data, and more.
Oct 09, 2023
Introducing the Parcel Monitor Global Carrier Database: Retailers’ Trusted Source for Logistics Partners
Backed by thousands of robust performance data points, Parcel Monitor's Global Carrier Database offers a rapidly expanding and unparalleled repository of logistics companies across the globe.
Oct 05, 2023
Canada Post Opens $470M E-Commerce Hub to Double Sorting Capacity
The new facility can efficiently process over 60,000 packages every hour and has earned the title of Canada Post's largest, swiftest, and most environmentally friendly parcel sorting center.
Oct 04, 2023
USPS Reports Stable Average Delivery Time Across Parcel Service Network
The delivery giant unveils delivery performance data for the fourth quarter of FY23, showcasing progress and goals in its pursuit of enhanced mail and package delivery reliability.
Oct 03, 2023
The Ultimate Guide to Third-Party Logistics (3PL)
Explore the vital role of third-party logistics partners for retailers and learn how to maximize their potential in this comprehensive guide.
Sep 25, 2023
E-Commerce Logistics Race in East Asia: China vs. Japan in H1 2023
Explore the evolving landscape of e-commerce in East Asia, namely China and Japan, and discover what lies ahead for this dynamic market.
Sep 05, 2023
E-Commerce Logistics Race in LATAM: Which Country Topped the Ranks in H1 2023?
Explore the dynamic e-commerce logistics landscape in Latin America as we analyze the standout performers among countries in H1 2023. Discover how collection points, sustainable solutions, and innovative strategies are reshaping online shopping experiences and fueling the future of e-commerce logistics in the region.
Aug 08, 2023
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Delivery Performance in the U.S.
Impact of COVID-19 on Delivery Performance globally
Delivery performance can be measured by the delivery success rate and the average transit time to first delivery attempt. Globally, logistics and supply chain have been affected heavily by the pandemic as operations were put to a halt and manpower was greatly reduced, leading to the increased average transit time taken to deliver an order. On the contrary, delivery success rates have improved drastically as work from home measures were enforced. Discover more about the effect of COVID-19 on delivery performance globally.
Parcel transit time in Southeast Asia
Parcel transit time is determined by the number of days it takes on average to the first delivery attempt. Due to the effect of COVID-19 on delivery performance, average transit time in 2020 has increased over 44% in Southeast Asia. Countries like Indonesia and Malaysia saw the greatest spike of 30% and 119% respectively.
Where consumers in Europe are shopping from
Top countries of origin for all international parcels to Europe are China, United States, and Canada. China has the highest proportion of shipments into Europe, and has been steadily increasing. The low prices and wide variety of goods is appealing to European consumers. Domestic parcel growth is more apparent in Belgium, France, and the United Kingdom as more European consumers opted to support local retailers.
Peak season deliveries in the U.S
Black Friday, Cyber Monday, and Christmas are considered the largest holiday shopping events in the United States. In 2021, peak season e-commerce sales increased 42.9% in the U.S. This was still a slower growth compared to 2020. As retail stores opened up in 2021, foot traffic in-store has also increased. More consumers started their holiday shopping as early as October.
