Delivery Performance
E-Commerce Logistics Race 2024: France vs. Belgium
As part of our "E-Commerce Logistics Race" series, we take a look at the key performance metrics of France and Belgium and examine some of the likely factors that led to these achievements and challenges in Q1 2024.
Jul 01, 2024
E-Commerce Logistics Race 2024: Spain vs. Italy
Discover how Spain and Italy stack up in the e-commerce logistics race for Q1 2024. Explore their unique strengths, challenges, and future innovations in delivery efficiency and customer satisfaction.
Jun 21, 2024
Logistics Showdown: Unpacking Royal Mail and Evri
Here's an in-depth comparison of Royal Mail and Evri's market coverage, service innovations, financial health, sustainability efforts, and technology advancements as they navigate the challenges of a rapidly evolving marketplace.
Jun 20, 2024
E-Commerce Logistics Race 2024: Netherlands vs. Poland
Explore the dynamic landscape of e-commerce logistics in Q1 2024 as the Netherlands and Poland compete in key performance areas including transit times, on-time deliveries, and first-attempt success rates.
Jun 14, 2024
E-Commerce Logistics Race 2024: United States vs. United Kingdom
In this edition of the E-Commerce Logistics Race, we looked into the United States and the United Kingdom. Which country do you think had faster delivery and higher success rate in Q1 2024?
Jun 12, 2024
Logistics Showdown: Unpacking PostNL and NL Packeta
Discover how PostNL and Packeta are transforming the logistics industry with cutting-edge technology and sustainable practices. Learn about their core strategies, market presence, and how they are gearing up to address future challenges in this comprehensive analysis.
Jun 06, 2024
State of E-Commerce Logistics in the Netherlands
Explore the efficiency of the Netherlands' e-commerce logistics, from domestic delivery performance to cross-border operations. Discover how Dutch carriers leverage advanced infrastructure and strategic positioning to excel in parcel delivery, setting industry benchmarks in Europe.
Jun 04, 2024
State of E-Commerce Logistics in Indonesia
Explore how Indonesia's robust e-commerce logistics network is setting new standards in delivery efficiency and customer satisfaction, driving both regional and global commerce with advanced technologies and strategic investments.
May 30, 2024
Kohl’s and Instacart Work Together for Swift Same-Day Delivery in the U.S.
This collaboration marks Kohl’s as one of the first department stores to be featured on the Instacart platform and allows customers to access a broad range of products such as accessories, home essentials, beauty items, and pet supplies at in-store prices.
May 07, 2024
USA E-Commerce Logistics Market Report 2024
Discover key delivery performance metrics, latest customer preferences, and market strategies driving the e-commerce logistics landscape in the United States.
May 02, 2024
Data Reports
Data Insights
Breaking News
Industry Events
Delivery Performance in the U.S.
Impact of COVID-19 on Delivery Performance globally
Delivery performance can be measured by the delivery success rate and the average transit time to first delivery attempt. Globally, logistics and supply chain have been affected heavily by the pandemic as operations were put to a halt and manpower was greatly reduced, leading to the increased average transit time taken to deliver an order. On the contrary, delivery success rates have improved drastically as work from home measures were enforced. Discover more about the effect of COVID-19 on delivery performance globally.
Parcel transit time in Southeast Asia
Parcel transit time is determined by the number of days it takes on average to the first delivery attempt. Due to the effect of COVID-19 on delivery performance, average transit time in 2020 has increased over 44% in Southeast Asia. Countries like Indonesia and Malaysia saw the greatest spike of 30% and 119% respectively.
Where consumers in Europe are shopping from
Top countries of origin for all international parcels to Europe are China, United States, and Canada. China has the highest proportion of shipments into Europe, and has been steadily increasing. The low prices and wide variety of goods is appealing to European consumers. Domestic parcel growth is more apparent in Belgium, France, and the United Kingdom as more European consumers opted to support local retailers.
Peak season deliveries in the U.S
Black Friday, Cyber Monday, and Christmas are considered the largest holiday shopping events in the United States. In 2021, peak season e-commerce sales increased 42.9% in the U.S. This was still a slower growth compared to 2020. As retail stores opened up in 2021, foot traffic in-store has also increased. More consumers started their holiday shopping as early as October.
