Customer Experience

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Guest Post: 7 Customer Retention Metrics That Allow You to Measure Customer Loyalty

Does customer retention have a relation with loyalty? Here, we will explore the metrics you need to track for customer retention.

Jul 25, 2022

The E-Commerce Summer Slump: Myth or Not?

Jul 14, 2022

Parcel Monitor for Consumers

Jul 12, 2022

Parcel Monitor for E-Commerce Logistics Professionals

Jul 08, 2022

Retail Dive: Simon Pilots Innovative Search Tool for Shoppers

Simon Property Group tests their latest digital in-store search tool, Simon Search, to enhance customer mall shopping experience.

Jun 22, 2022

Your Story: Delhivery Introduces Same-Day Deliveries for D2C Companies

Delhivery launched "guaranteed" Same Day Delivery (SDD) service across 15 key cities to target the growing direct-to-consumer (D2C) segment.

Jun 21, 2022

E-Commerce Returns on Purchase Decisions with Rakuten Insight - Parcel Monitor

What Consumers Truly Think of Returns

How and why are consumers returning their purchased items? What does an “ideal” returns policy look like? Are free returns still a thing? Find out now!

Jun 09, 2022

Guest Post: How to Personalize Your E-Commerce Website to Boost Your Sales

Here is a comprehensive guide containing some tips on personalizing your e-commerce website to boost your online sales. Check it out!

May 26, 2022

Guest Post: Quick Guide To a Successful Online Business in Asia

Here is a comprehensive guide containing some tips on increasing your chances of having success in your business based in Asia.

May 25, 2022

Ultimate Guide to Omnichannel Logistics with LUXASIA

The Ultimate Guide to Omnichannel Logistics

From the benefits to the complexities of developing a successful strategy, this article covers everything that brands need to know about omnichannel logistics.

May 18, 2022