Savant eCommerce Munich 2023

Flexible omnichannel shopper journeys and convenient delivery to win customers in a growing market

Savant eCommerce Munich is your best way to make meaningful connections with senior peers and stay up-to-date with the most pressing industry trends. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and CRM from the region’s top brands and retailers.

Attend to hear inspiring talks and join interactive discussions that will help you:

• Deliver a seamless omnichannel CX that engages customers

• Evaluate your performance across touchpoints to optimise your marketing mix

• Build a mobile strategy that leads shoppers to the products they want to buy

• Create a unique D2C proposition that stands out in a crowded market

• Use your loyalty programme to build strong, long-term customer relationships

• Make your campaigns more engaging and effective with data-driven marketing

• Provide relevant content that inspires customers to buy your products

• Personalise your messaging and offers in response to real-time market dynamics

• Leverage conversational commerce to give quick answers to busy customers

• Offer quick, convenient and sustainable delivery options

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