Purolator Tracking
Track Your Purolator Parcels in One Place
Paste your Purolator tracking number — we've got it!
Drop in your Purolator tracking number — we'll follow your parcel across Canada, all the way home!
Track your parcel here
Track your parcel here
Join 1m+ users in simplifying their delivery experience
1.5m+
Users
2m+
Deliveries Tracked Monthly
1,000+
Carriers Supported
62k+
Retailers Supported
170+
Countries
FAQs About Purolator Parcel Tracking
What is Purolator and what services do they offer?
Purolator is a Canadian courier company, majority-owned by Canada Post, founded in 1960 in Hamilton, Ontario. They specialise in express and ground delivery across Canada and cross-border with the US. Main services: Purolator Express (next-day domestic for major routes), Purolator Express Evening and Purolator Express 9:00 AM for time-definite delivery, Purolator Ground (1–7 days domestic depending on distance), and Purolator International for cross-border and worldwide shipments. They're especially strong on B2B and time-sensitive business shipments alongside e-commerce.
How can I track a Purolator package on Parcel Monitor?
Throw your Purolator tracking number into Parcel Monitor and we'll get to work. We pull live updates straight from Purolator's system — every scan, from pickup all the way to delivery. Use the web or grab the app on iOS and Android. No account needed for basic tracking. Want it even simpler? Connect your Gmail and we'll pull Purolator tracking numbers from your shipping emails automatically. Your parcels just show up on your dashboard, already being tracked. Free, always.
How do I find my Purolator tracking number?
Purolator tracking numbers are usually 12 digits numeric, or 10–12 alphanumeric characters depending on the service. You'll find yours in the shipping confirmation email from the sender, often labelled "Purolator Tracking Number" or "PIN." If you can't find the email, check the retailer's site under "My Orders" or "Order Status." If you booked the shipment yourself, it's on your Purolator receipt or in your Purolator account. And the shortcut: connect your Gmail to Parcel Monitor and we'll grab the Purolator tracking number for you automatically.
How long does Purolator usually take to deliver?
Depends on the service. Purolator Express delivers next business day between major Canadian metros — Toronto, Montreal, Vancouver, Calgary, Ottawa. Purolator Express 9:00 AM guarantees morning delivery the next business day in supported areas. Purolator Ground takes 1–7 business days nationally, depending on distance — same-province fastest, cross-country slowest. For US cross-border, allow 2–5 days for standard service, 1–2 days for express. Remote addresses in the Yukon, Nunavut, and Northwest Territories naturally take longer — sometimes 7–10 days.
Where does Purolator deliver?
Purolator covers all of Canada — every province and territory, including remote regions in the North. They have particularly strong coverage in Ontario, Quebec, and British Columbia where their network is densest. For cross-border shipments, they have a robust US service through their Purolator International division. They also reach worldwide through partnerships with global carriers. Whether you're shipping within Toronto, between Vancouver and Halifax, or down to Texas, Purolator has a route for it.
What do common Purolator tracking statuses mean?
Most Purolator tracking is built around these five statuses. 'Pending' means a label has been created but Purolator hasn't taken the parcel yet. 'In Transit' tells you the parcel is moving through the network — hub, flight, customs, that kind of thing. 'Out for Delivery' is the highlight: your local Purolator courier has the parcel and is heading your way today. 'Delivered' means it's arrived. And 'To Collect' shows the parcel is at a pickup point or locker for you to come and collect.
Why isn't my Purolator tracking updating?
Take a breath — this is almost always normal. Purolator logs scans at major facility points, so there can be quiet stretches during transit, particularly for ground shipments crossing provinces. Weekend and holiday backlogs slow things — Purolator Ground doesn't typically scan on Sundays. Cross-border shipments can be silent for 24–48 hours while at US customs. If you're a day or two into silence, hang tight — the next scan is usually around the corner. If it's been five or more days with nothing new, drop a quick note to the sender to confirm the tracking number's right. We'll keep refreshing in the background — the moment Purolator logs something new, you'll see it here.
What should I do if my Purolator parcel is lost?
Take a breath — most parcels that look lost actually turn up within a few days. Look at the tracking together: where was the last scan, and which Purolator terminal had it? That's your best clue. Give it some grace — usually 5–7 working days past the expected delivery date — before treating it as truly lost. If it still hasn't shown up, the smoothest path forward is a friendly message to whoever sent the parcel; they've got the direct line to Purolator and can open a trace request in minutes. Keep your tracking number and screenshots close — they're handy for the conversation. We'll keep watching the tracking here too, so any new movement shows up the moment Purolator logs it.
What should I do if my Purolator parcel is marked delivered but didn't arrive?
We get it — that 'delivered' status with no parcel in sight is unsettling. Take a breath, though; this is genuinely one of the most common moments, and the parcel's almost always closer than it looks. Start with the easy checks: take a look around your property — porch, garage, side gate, behind a plant. Purolator often notes the delivery location in the tracking history ("Front Door," "Reception," "Garage") — worth scrolling through. Ask anyone in the household, and a quick word with a neighbour can help. "Delivered" scans occasionally land a day early, so give it 24–48 hours before going further. If it still hasn't turned up, drop a friendly message to whoever sent it — they can open a missing-parcel investigation with Purolator. Save your tracking screenshot. We'll keep watching here for any new updates.
Can I track multiple Purolator parcels in one place?
Definitely — pile Purolator parcels in with anything else you're tracking, all on the same dashboard. Add tracking numbers manually, or connect your Gmail and we'll pull them from your shipping emails automatically. Each parcel updates live as Purolator logs new scans. No cap on how many you can follow at once. Especially handy for Canadian online shoppers and small business owners receiving regular Purolator shipments.
Are there other carriers worth tracking on Parcel Monitor?
There's a long list of other carriers we track. Take a look at these too:
Are there other country or region tracking pages?
Browse by country or region with these popular tracking pages:
Your easy-to-use tracking solution for Purolator parcels
Track Purolator parcels in one place
Purolator handles a huge share of Canadian domestic and cross-border parcel delivery — and with Parcel Monitor, every Purolator shipment lives on the same dashboard as anything else you're tracking. Express, Ground, International — drop in the tracking number and we pull live updates straight from Purolator's system. No carrier dropdowns, no separate tabs, no juggling Purolator.com alongside your retailer's emails.
Auto-detect Purolator tracking numbers
Paste any tracking number into Parcel Monitor and we identify Purolator automatically. This is especially helpful for cross-border parcels into Canada, where Purolator might handle the final delivery after a US carrier did the long haul. We follow the handover and keep your tracking continuous all the way through.
Real-time updates wherever you are in Canada
From a downtown Toronto condo to a cabin in the Yukon, you'll know exactly where your parcel is. Switch on push notifications in the Parcel Monitor app and your phone buzzes at the milestones that matter — pickup, in transit, out for delivery, delivered. Prefer email? You can get updates that way too. You decide which steps deserve a notification.
Connect your Gmail and stop typing
Canadian online shopping often means Purolator deliveries from Amazon Canada, Best Buy, Indigo, and small Shopify retailers. Connect your Google account to Parcel Monitor and we'll scan your shipping confirmations for you, pull Purolator tracking numbers automatically, and add parcels to your dashboard before you've even opened the email. Your shopping data stays yours, you can disconnect anytime, and the whole thing is free.
