The United States Postal Service, commonly known as USPS, is an independent postal service agency in the United States. With an extensive network of over 31,000 retail locations, USPS offers a range of shipping and logistics services to meet the needs of individuals and businesses alike. Whether it is letters, packages, or parcels, USPS has an affordable and reliable solution for all your shipping needs.
The USPS is dedicated to providing on-time delivery and prioritizes accurate and timely tracking of packages through advanced tracking systems. They guarantee same-day delivery, next-day delivery, and up to three-day delivery for most of their packages. USPS achieves this by using the latest technology and also by partnering with trusted delivery companies to ensure the delivery of their packages on time.
USPS enjoys competitive shipping rates and fees in comparison to other players in the market. With a variety of shipping options from First-Class Mail, Priority Mail, Priority Mail Express, Certified Mail, and many more, USPS offers affordable and flexible pricing options to their customers. Their shipping calculator tool also helps customers to estimate the shipping cost according to their specific requirements.
USPS offers unique features and services when it comes to international shipping. They offer international shipping to over 190 countries worldwide through their Global Express Guaranteed Service, Priority Mail Express International Service, and Priority Mail International Service. USPS offers competitive international rates and includes free package pickup service in select countries. They also offer international tracking, customs forms completion services, and insurance coverage options to their customers to ensure their peace of mind when shipping internationally.
USPS is committed to ensuring that all the customs and international regulations are met when shipping globally. They have expert staff and software that help customers navigate through customs regulations and paperwork. They also offer customers the option to pay customs duties and taxes upfront to expedite the delivery process.
Overview
Headquarters
United States of America, USFounded
1971
Industry
Logistics, Transportation, and Supply Chain
Company Size
10,000+
Website
USPS Website
Carrier Performance in Top Trade Routes
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Top Global Trade Routes
Timeframe: Q1 2025
Delivery Transit Times
Delivery Success Rates and Shipping Issues
Timeframe: Q1 2025
Timeframe: Q1 2025
Key Personnel
Learn about the key individuals shaping the company's strategy and direction
Learn about the key individuals shaping the company's strategy and direction
Louis DeJoy
Chief Executive Officer (CEO)
Joshua Colin
Chief Retail and Delivery Oficer
Isaac Cronkhite
Chief Processing and Distribution Officer
Kelly Abney
Chief Logistics Officer
Jacqueline Krage Strako
Chief Commerce and Business Solutions Officer
Scott Bombaugh
Chief Technology Officer (CTO)
Data Reports
Data Insights
Data Collection and Analysis Methodology
Vast Data Collection
Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 170 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.
Maintaining Data Representativeness
Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.
Rigorous Quality Control
To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.
Transparent and Accurate Data Analysis
At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.
Data-Driven Excellence with Real Consumer Insights
Global Data Coverage
Our data comprises over 170 million shipments spanning across 63,000 domestic and international tradelanes in 170+ countries.
Based on Neutral and Representative Data
With no affiliation to any logistics company, confidently benchmark your data against 1,070+ last mile carriers.
Comprehensive Metrics
Analyze key KPIs such as transit times, issue ratios and on-time performance while reviewing e-commerce trends and consumer insights.
