United Parcel Service (UPS), founded in 1907, is a global logistics giant offering an extensive range of delivery and supply chain solutions. With a presence in over 220 countries, UPS provides domestic and international shipping services, freight transportation, and supply chain management. Known for its operational excellence, UPS employs advanced technology and an extensive carrier network to ensure reliable and efficient service.

United Parcel Service (UPS), founded in 1907, is a global logistics giant offering an extensive range of delivery and supply chain solutions. With a presence in over 220 countries, UPS provides domestic and international shipping services, freight transportation, and supply chain management. Known for its operational excellence, UPS employs advanced technology and an extensive carrier network to ensure reliable and efficient service.

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Overview

Headquarters

United States, US

Founded

1907

Industry

Logistics, Transportation, and Supply Chain

Company Size

10,000+

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Unlock access to data on 1000+ carriers
Obtain the best delivery performance insights to optimise your logistics performance

Top Global Trade Routes

Learn more about each carrier's global coverage with operational data on its top shipping routes

Learn more about each carrier's global coverage with operational data on its top shipping routes

Shipping Origin
Shipping Destination
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Timeframe: Q1 2023

Carrier Performance in Top Trade Routes

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution

Delivery Transit Times

Actual Transit Time (Days)

Estimated Transit Time (Days)

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DE
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2.78/ 2.68
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1.77/ 1.26
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BE
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2.04/ 0.58
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US
2.45/ 1.74
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FR
3.31/ 2.45
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AT
2.63/ 1.78
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ES
3.84/ 3.08
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2.78/ 2.09
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2.82/ 2.18
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BE
2.68/ 1.79

Timeframe: Q1 2023

Delivery Success Rates and Shipping Issues

Origin
Destination
Success Rate
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96.22%
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GB

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85.15%

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Timeframe: Q1 2023

Origin
Destination
Issues Rate
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DE

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7.41%
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GB

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17.81%

Timeframe: Q1 2023

Key Personnel

Learn about the key individuals shaping the company's strategy and direction

Learn about the key individuals shaping the company's strategy and direction

Carol B. TomΓ©

Chief Executive Officer

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Nando Cesarone

Executive Vice President and President U.S.

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Kate Gutmann

Executive Vice President, Supply Chain Solutions

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Brian Newman

Executive Vice President and Chief Financial Officer

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Kevin Warren

Executive Vice President and Chief Marketing Officer

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Darrell Ford

Executive Vice President and Chief Human Resources Officer

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Data Reports

Data Insights

Data Collection and Analysis Methodology

Vast Data Collection

Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 130 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.

Maintaining Data Representativeness

Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.

Rigorous Quality Control

To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.

Transparent and Accurate Data Analysis

At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.

Get in touch with us

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?

Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?